Daily work characteristics and daily creativity The moderating role of job satisfaction

Main Article Content

Hyejin Moon
Sanghee Nam
Choonshin Park
JaeYoon Chang

Abstract

The current research aimed to investigate the relationship between daily changing work characteristics and daily creativity at work. More specifically, we focused on the separate effects of daily interpersonal support from supervisor and daily-perceived time pressure on creativity. In addition, we investigated the cross-level moderating effect of individual’s attitude toward job in the relation between daily time pressure and daily creativity. In order to perform within-person and cross-level analyses, we used daily diary method and collected responses from 39 full-time workers for 5 working days. Hierarchical Linear Modeling analyses yielded a positive relationship between daily interpersonal support from supervisor and daily creativity, as well as a positive relationship between daily time pressure, the challenge stressor, and daily creativity. Moreover, there was a significant moderating effect of job satisfaction on the relationship between time pressure and creativity. Specifically, for those who are highly satisfied with job, the relationship between daily time pressure and daily creativity was positive while it was not so for those with low job satisfaction. Based on the above findings, we discussed the relationships among daily work characteristics and daily creativity as well as implications, limitations and possible future research issues.

Metrics

Metrics Loading ...
 

Article Details

Section
Empirical Articles

References

박선진, 이순철 (2009). 서두름 행동이 과제수행의 속도와 정확성에 미치는 영향. 한국심리학회지: 산업 및 조직, 22(3), 469-485.
장승민 (2011). 일기법을 이용한 심리학 연구의 최근 동향과 전망. 한국심리학회지: 일반, 30(3), 677-706.
장재윤, 문혜진 (2014). 하루의 기분과 창의 과정 몰입 (CPE) 간의 관계. 한국심리학회지: 산업 및 조직, 27(1), 165-189.
하원식, 탁진국 (2012). 코칭리더십이 맥락수행 및 창의적 행동에 미치는 영향: 조직 미덕과 학습목표지향성의 조절효과. 한국심리학회지: 산업 및 조직, 25(1), 195-213.
Amabile, T. M. (1988). A model of creativity and innovation in organizations. Research in Organizational Behavior, 10(1), 123-167.
Amabile, T. M. (1995). KEYS: Assessing the climate for creativity. Instrument published Center for Creative Leadership, Greensboro.
Amabile, T. M. (1996). Creativity in context. Westview press.
Amabile, T. M. (1997). Motivating creativity in organizations: On doing what you love and loving what you do. California Management Review, 40(1), 39-58.
Amabile, T. M. (1998). How to kill creativity. Harvard Business Review, 76, 77-87.
Amabile, T. M., Barsade, S. G., Mueller, J. S., & Staw, B. M. (2005). Affect and creativity at work. Administrative Science Quarterly, 50(3), 367-403.
Amabile, T. M., & Conti, R. (1999). Changes in the work environment for creativity during downsizing. Academy of Management Journal, 42, 630-640.
Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154-1184.
Amabile, T. M., & Gryskiewicz, N. D. (1989). The creative environment scales: Work environment inventory. Creativity Research Journal, 2(4), 231-252.
Amabile, T. M., Hadley, C. N., & Kramer, S. J. (2002). Creativity under the gun. Harvard business review, 80, 52-63.
Amabile, T., & Kramer, S. (2011). The progress principle: Using small wins to ignite joy, engagement, and creativity at work. Harvard Business Press.
Amabile, T. M., Schatzel, E. A., Moneta, G. B., & Kramer, S. J. (2004). Leader behaviors and the work environment for creativity: Perceived leader support. Leadership Quarterly, 15(1), 5-32.
Andrews, F. M. (1967). Creative ability, the laboratory environment, and scientific performance. IEEE Transactions on Engineering Management, 14, 76-83.
Andrews, F. M., & Farris, G. F. (1972). Time pressure and performance of scientists and engineers: A five-year panel study. Organizational Behavior and Human Performance, 8(2), 185-200.
Baas, M., De Dreu, C. K., & Nijstad, B. A. (2008). A meta-analysis of 25 years of mood- creativity research: Hedonic tone, activation, or regulatory focus?. Psychological Bulletin, 134(6), 779-806.
Baer, M., & Oldham, G. R. (2006). The curvilinear relation between experienced creative time pressure and creativity: moderating effects of openness to experience and support for creativity. Journal of Applied Psychology, 91(4), 963-970.
Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309- 328.
Barron, F. (1955). The disposition toward originality. The Journal of Abnormal and Social Psychology, 51(3), 478-485.
Beal, D. J., Trougakos, J. P., Weiss, H. M., & Green, S. G. (2006). Episodic processes in emotional labor: perceptions of affective delivery and regulation strategies. Journal of Applied Psychology, 91(5), 1053-1065.
Binnewies, C., & Wörnlein, S. C. (2011). What makes a creative day? A diary study on the interplay between affect, job stressors, and job control. Journal of Organizational Behavior, 32(4), 589-607.
Bolger, N., DeLongis, A., Kessler, R. C., & Schilling, E. A. (1989). Effects of daily stress on negative mood. Journal of Personality and Social Psychology, 57(5), 808-818
Boswell, W. R., Olson-Buchanan, J. B., & LePine, M. A. (2004). Relations between stress and work outcomes: The role of felt challenge, job control, and psychological strain. Journal of Vocational Behavior, 64(1), 165-181.
Bouckenooghe, D., Raja, U., & Butt, A. N. (2013). Combined effects of positive and negative affectivity and job satisfaction on job performance and turnover intentions. The Journal of Psychology, 147(2), 105-123.
Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311.
Button, S. B., Mathieu, J. E., & Zajac, D. M. (1996). Goal orientation in organizational research: A conceptual and empirical foundation. Organizational Behavior and Human Decision Processes, 67(1), 26-48.
Cavanaugh, M. A., Boswell, W. R., Roehling, M. V., & Boudreau, J. W. (2000). An empirical examination of self-reported work stress among US managers. Journal of Applied Psychology, 85(1), 65-74.
Dalal, R. S., Bhave, D. P., & Fiset, J. (2014). Within-person variability in job performance: A theoretical review and research agenda. Journal of Management, 40, 1396-436.
De Dreu, C. K. (2003). Time pressure and closing of the mind in negotiation. Organizational Behavior and Human Decision Processes, 91(2), 280-295.
DeLongis, A, Hemphill, K. J., & Lehman, D. R. (1992). A structured diary methodology for the study of daily events. In G. Bryant (Ed.), Methodological issues in applied psychology (pp. 83-109). Plenum Press: NY.
Dweck, C. S. (1986). Motivational processes affecting learning. American Psychologist, 41(10), 1040- 1048.
Edland, A., & Svenson, O. (1993). Judgment and decision making under time pressure. In O. Svenson & A. J. Maule (Eds.), Time pressure and stress in human judgment and decision making (pp. 27-40). New York: Plenum Press.
Fishbein, M. (1973). The prediction of behaviors from attitudinal variables. In C. D. Mortensen & K. K. Sereno (Eds.), Advances in communication research (pp. 3-38). New York: Harper & Row.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
Fleishman, E. A. (1953). The description of supervisory behavior. Journal of Applied Psychology, 37(1), 1-6.
Freedman, J. L., & Edwards, D. R. (1988). Time pressure, task performance, and enjoyment. In J. McGrath (Ed.), The social psychology of time: New perspectives (Vol. 91, pp. 113-133). Newbury Park, CA: Sage.
Frese, M., Teng, E., & Wijnen, C. J. (1999). Helping to improve suggestion systems: Predictors of making suggestions in companies. Journal of Organizational Behavior, 20, 1139- 1155
Fuller, J. A., Stanton, J. M., Fisher, G. G., Spitzmüller, C., Russell, S. S., & Smith, P. C. (2003). A lengthy look at the daily grind: time series analysis of events, mood, stress, and satisfaction. Journal of Applied Psychology, 88(6), 1019-1033.
Gardner, D. G. (1990). Task complexity effects on non-task-related movements: A test of activation theory. Organizational Behavior and Human Decision Processes, 45(2), 209-231.
Gardner, D. G., & Cummings, L. L. (1988). Activation theory and job design: Review and reconceptualization. Research in Organizational Behavior, 10, 81-122.
George, J. M., & Zhou, J. (2002). Understanding when bad moods foster creativity and good ones don’t: the role of context and clarity of feelings. Journal of Applied Psychology, 87(4), 687-697.
George, J. M., & Zhou, J. (2007). Dual tuning in a supportive context: Joint contributions of positive mood, negative mood, and supervisory behaviors to employee creativity. Academy of Management Journal, 50(3), 605-622.
Hargadon, A. B. (2002). Brokering knowledge: Linking learning and innovation. Research in Organizational Behavior, 24, 41-85.
Janssen, O. (2000). Job demands, perceptions of effort‐reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287-302.
Janssen, O. (2001). Fairness perceptions as a moderator in the curvilinear relationship between job demands, and job performance and job satisfaction. Academy of Management Journal, 44, 1039-1050.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376-407.
Kurtzberg, T. R. (2005). Feeling creative, being creative: An empirical study of diversity and creativity in teams. Creativity Research Journal. 17(5), 51-65.
Kurtzberg, T. R., & Mueller, J. S. (2005). The influence of daily conflict on perceptions of creativity: A longitudinal study. International Journal of Conflict Management, 16(4), 335-353.
Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer publishing company.
LePine, J. A., Podsakoff, N. P., & LePine, M. A. (2005). A meta-analytic test of the challenge stressor-hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal, 48(5), 764-775.
Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1347). Chicago: Rand McNally.
Luthans, F., & Youssef, C. M. (2007). Emerging positive organizational behavior. Journal of Management, 33, 321-349.
Mackinnon, D. W. (1965). Personality and the realization of creative potential. American Psychologist, 20(4), 273-281.
Nonaka, I. (1991). The knowledge-creating company. Harvard Business Review, 69(6), 96-104.
Ohly, S., & Fritz, C. (2010). Work characteristics, challenge appraisal, creativity, and proactive behavior: A multi‐level study. Journal of Organizational Behavior, 31(4), 543-565.
Oldham, G. R. (2003). Stimulating and supporting creativity in organizations. In S. Jackson, M. Hitt, & A. DeNisi (Eds.), Managing knowledge for sustained competitive advantage (pp. 243-273). San Francisco: Jossey-Bass.
Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39(3), 607-634.
Pelled, L. H., & Xin, K. R. (1999). Down and out: An investigation of the relationship between mood and employee withdrawal behavior. Journal of Management, 25(6), 875-895.
Podsakoff, N. P., LePine, J. A., & LePine, M. A. (2007). Differential challenge stressor-hindrance stressor relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: a meta-analysis. Journal of Applied Psychology, 92(2), 438-454.
Raudenbush, S. W., Bryk, A. S., Cheong, Y. F., Congdon, R. T., & Du Toit, M. (2011). HLM 7. Lincolnwood, IL: Scientific Software International Inc.
Reis, H. T., & Wheeler, L. (1991). Studying social interaction with the Rochester Interaction Record. Advances in Experimental Social Psychology, 24, 269-318.
Riketta, M. (2008). The causal relation between job attitudes and performance: a meta-analysis of panel studies. Journal of Applied Psychology, 93(2), 472-481.
Rodan, S., & Galunic, C. (2004). More than network structure: how knowledge heterogeneity influences managerial performance and innovativeness. Strategic Management Journal, 25(6), 541-562.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi- sample study. Journal of Organizational Behavior, 25(3), 293-315.
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607.
Semmer, N. K., Zapf, D., & Dunckel, H. (1995). Assessing stress at work: A framework and an instrument. In O. Svane, & C. Johansen (Eds.), Work and health: Scientific basis of progress in the working environment (pp. 105-113). Luxembourg: Office for Official Publications of the European Communities.
Shalley, C. E., & Gilson, L. L. (2004). What leaders need to know: A review of social and contextual factors that can foster or hinder creativity. Leadership Quarterly, 15(1), 33-53.
Shalley, C. E., Zhou, J., & Oldham, G. R. (2004). The effects of personal and contextual characteristics on creativity: where should we go from here?. Journal of Management, 30(6), 933-958.
Tett, R. P., & Burnett, D. D. (2003). A personality trait-based interactionist model of job performance. Journal of Applied Psychology, 88(3), 500-517.
Tierney, P., Farmer, S. M., & Graen, G. B. (1999). An examination of leadership and employee creativity: The relevance of traits and relationships. Personnel Psychology, 52, 591-620.
Tourigny, L., Baba, V. V., & Wang, X. (2010). Burnout and depression among nurses in Japan and China: The moderating effects of job satisfaction and absence. International Journal of Human Resource Management, 21(15), 2741-2761.
Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: the PANAS scales. Journal of Personality and Social Psychology, 54(6), 1063-1070.
Welbourne, J. L., Eggerth, D., Hartley, T. A., Andrew, M. E., & Sanchez, F. (2007). Coping strategies in the workplace: Relationships with attributional style and job satisfaction. Journal of Vocational Behavior, 70(2), 312-325.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.
Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18(2), 293-321.
Zhou, J. (2003). When the presence of creative coworkers is related to creativity: role of supervisor close monitoring, developmental feedback, and creative personality. Journal of Applied Psychology, 88(3), 413-422.
Zivnuska, S., Kiewitz, C., Hochwater, W. A., Perrewe, P. L., & Zellars, K. L. (2002). What is too much or too little? The curvilinear effects of job tension on turnover intent, value attainment, and job satisfaction. Journal of Applied Social Psychology, 32, 1344-1360.

Most read articles by the same author(s)

1 2 > >>