The effect of delegation and perceived organizational support on organizational identification and contextual performance

Main Article Content

DongSun Lee
TaeYong Yoo

Abstract

The first purpose of this study was to examine the influence of delegation and perceived organizational support(POS) on organizational identification and contextual performance. And the second purpose was to examine the moderating effect of growth need strength(GNS) on the relationship between delegation and organizational identification, and the moderating effect of dispositional cynicism on the relationship between POS and organizational identification. Data were gathered from 202 employees who were working in various organizations in Korea. To reduce the effect from common method bias, the contextual performance was rated by both self and others(twenty-two peers or supervisors). As results, the delegation and perceived organizational support had positive relationships with organizational identification. and organizational identification had mediating effect on the relationship between predictors(delegation and POS) and self-rating contextual performance. But there was no mediating effect of organizational identification on the relationship between predictors(delegation and POS) and other-rating contextual performance. The growth need strength had moderating effect on th relationship delegation and organizational identification because the relationship was more positive when GNS was high. Also dispositional cynicism had moderating effect on the relationship perceived organizational support and organizational identification because the relationship was more positive when dispositional cynicism was low. Finally, implication of results and future research tasks were discussed with limitations

Metrics

Metrics Loading ...

Article Details

How to Cite
Lee, D., & Yoo, T. (2011). The effect of delegation and perceived organizational support on organizational identification and contextual performance. Korean Journal of Industrial and Organizational Psychology, 24(1), 183–206. https://doi.org/10.24230/kjiop.v24i1.183-206
Section
Empirical Articles

References

김도영, 유태용 (2002). 성격의 5요인과 조직에서의 맥락수행간의 관계. 한국심리학회지: 산업 및 조직, 15(2), 1-24.

김영일, 유태용 (2008). 조직 구성원의 개인-환경 부합과 정직성이 직장 내 일탈행동에 미치는 영향. 한국심리학회지: 산업 및 조직, 21(1), 27-58.

박세영 (1991). 대우의 형평 지각을 결정짓는 요인들. 한국심리학회지: 산업 및 조직, 4(1), 22-44.

송영훈 (2016년 5월 31일) ‘노력보단 집안’…국민 70% 사회 불공평 인식. 노컷뉴스. http://www.nocutnews.co.kr/news/4601586.

이정민, 신용환, 손영우 (2016). 적대적 귀인이 반생산적 과업행동에 미치는 영향. 한국심리학회지: 산업 및 조직, 29(4), 491-523.

이현희, 김은정, 이민규 (2003). 한국판 정적 정서 및 부적 정서 척도(Positive Affect and Negative Affect Schedule; PANAS)의 타당화 연구. 한국심리학회지: 임상, 22(4), 935- 946.

장진숙 (2016년 5월 24일) 직장인 66%, “직장내 부러운 동료 있다”. 데이터뉴스. http://datanews.co.kr/MOBILE/DTWork.asp?itemIDT=1002945&aID=20160524135054627.

차운아 (2009). 부러움: 한국의 “무해한 선망”. 한국심리학회지: 사회 및 성격, 23(2), 171-189. DOI: https://doi.org/10.21193/kjspp.2009.23.2.010

한누리 (2016). 선망의 생산적 및 반생산적 행동. 가톨릭대학교 대학원 석사학위논문.

Barclay, L. J., Skarlicki, D. P., & Pugh, S. D. (2005). Exploring the Role of Emotions in Injustice Perceptions and Retaliation. Journal of Applied Psychology, 90(4), 629-643. http://dx.doi.org/10.1037/0021-9010.90.4.629 DOI: https://doi.org/10.1037/0021-9010.90.4.629

Baumeister, R. F., Campbell, J. D., Krueger, J. I., &Vohs, K. D. (2003). Does high self-esteem cause better performance, interpersonal success, happiness, or healthier lifestyles?. Psychological Science in the Public Interest, 4(1), 1-44. DOI: https://doi.org/10.1111/1529-1006.01431

Ben-Ze'ev, A. (1992). Envy and inequality. The Journal of Philosophy, 551-581. DOI: https://doi.org/10.2307/2941056

Brockner, J., Tyler, T. R., &Cooper-Schneider, R. (1992). The influence of prior commitment to an institution on reactions to perceived unfairness: The higher they are, the harder they fall. Administrative Science Quarterly, 241-261. DOI: https://doi.org/10.2307/2393223

Brown, J. D., & Marshall, M. A. (2001). Self-esteem and emotion: Some thoughts about feelings. Personality and Social Psychology Bulletin, 27(5), 575-584. DOI: https://doi.org/10.1177/0146167201275006

Chang, K., & Smithikrai, C. (2010). Counterproductive behaviour at work: An investigation into reduction strategies. The International Journal of Human Resource Management, 21(8), 1272-1288. DOI: https://doi.org/10.1080/09585192.2010.483852

Cohen-Charash, Y., & Mueller, J. S. (2007). Does perceived unfairness exacerbate or mitigate interpersonal counterproductive work behaviors related to envy? Journal of Applied Psychology, 92(3), 666. DOI: https://doi.org/10.1037/0021-9010.92.3.666

Crocker, J., & Wolfe, C. T. (2001). Contingencies of self-worth. Psychological Review, 108(3), 593. DOI: https://doi.org/10.1037/0033-295X.108.3.593

Crusius, J., & Lange, J. (2014). What catches the envious eye? Attentional biases within malicious and benign envy. Journal of Experimental Social Psychology, 55, 1-11. DOI: https://doi.org/10.1016/j.jesp.2014.05.007

Duffy, M. K., & Shaw, J. D. (2000). The Salieri syndrome consequences of envy in groups. Small Group Research, 31(1), 3-23. DOI: https://doi.org/10.1177/104649640003100101

Esposito, A. J., Kobak, R., & Little, M. (2005). Aggression and Self‐Esteem: A diary study of children's reactivity to negative interpersonal events. Journal of Personality, 73(4), 887-906. DOI: https://doi.org/10.1111/j.1467-6494.2005.00332.x

Folger, R., & Baron, R. A. (1996). Violence and hostility at work: A model of reactions to perceived injustice. In G. R. VandenBos & E. Q. Bulatao (Eds.), Violence on the job: Identifying risks and developing solutions (pp. 51-85). Washington, DC: American Psychological Association.

Folger, R., & Skarlicki, D. P. (1998). A popcorn metaphor for employee aggression. In R. W. Griffin & A. O’'Leary-Kelly (Eds.), Dysfunctional behavior in organizations: Violent and deviant behavior (pp. 43-81). Greenwich, CT: JAI Press.

Foster, G. M. (1972). The anatomy of envy: A study in symbolic behavior. Current Anthropology, 13, 165-186. DOI: https://doi.org/10.1086/201267

Fox, S., & Spector, P. E. (1999). A model of work frustration-aggression. Journal of Organizational Behavior, 20, 915-931. DOI: https://doi.org/10.1002/(SICI)1099-1379(199911)20:6<915::AID-JOB918>3.0.CO;2-6

Fox, S., Spector, P. E., Goh, A., Bruursema, K., & Kessler, S. R. (2012). The deviant citizen: Measuring potential positive relations between counterproductive work behaviour and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology, 85(1), 199-220. DOI: https://doi.org/10.1111/j.2044-8325.2011.02032.x

Fox, S., Spector, P. E., & Miles, D. (2001). Counterproductive work behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior, 59(3), 291-309. DOI: https://doi.org/10.1006/jvbe.2001.1803

Greenberg, J., & Scott, K. S. (1996). Why do workers bite the hands that feed them? Employee theft as a social exchange process. In B. M. Staw & L. L. Cummings (Eds.), Research in Organizational Behavior (Vol. 18, pp. 111-156). Greenwich, CT: JAI Press.

Greenberg, J., Solomon, S., Pyszczynski, T., Rosenblatt, A., Burling, J., Lyon, D., ... & Pinel, E. (1992). Why do people need self-esteem? Converging evidence that self- esteem serves an anxiety-buffering function. Journal of Personality and Social Psychology, 63(6), 913. DOI: https://doi.org/10.1037/0022-3514.63.6.913

Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford Press.

Heatherton, T. F., & Vohs, K. D. (2000). Interpersonal evaluations following threats to self: role of self-esteem. Journal of Personality and Social Psychology, 78(4), 725. DOI: https://doi.org/10.1037/0022-3514.78.4.725

Hegtvedt, K. A., & Killian, C. (1999). Fairness and emotions: Reactions to the process and outcomes of negotiations. Social Forces, 78(1), 269-302. DOI: https://doi.org/10.2307/3005797

Heider, F. (1958). The psychology of interpersonal relations. Psychology Press: Wiley. DOI: https://doi.org/10.1037/10628-000

Hollinger, R. C., & Clark, J. P. (1982). Formal and informal social controls of employee deviance. The Sociological Quarterly, 23(3), 333-343. DOI: https://doi.org/10.1111/j.1533-8525.1982.tb01016.x

Leventhal, G. S. (1976). The distribution of rewards and resources in groups and organizations. Advances in Experimental Social Psychology, 9, 91-131. DOI: https://doi.org/10.1016/S0065-2601(08)60059-3

Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98(2), 224. DOI: https://doi.org/10.1037/0033-295X.98.2.224

Mikulincer, M., Bizman, A., & Aizenberg, R. (1989). An attributional analysis of social- comparison jealousy. Motivation and Emotion, 13(4), 235-258. DOI: https://doi.org/10.1007/BF00995537

Miles, D. E., Borman, W. E., Spector, P. E., & Fox, S. (2002). Building an integrative model of extra role work behaviors: A comparison of counterproductive work behavior with organizational citizenship behavior. International Journal of Selection and Assessment, 10(12), 51-57. DOI: https://doi.org/10.1111/1468-2389.00193

Mouly, V. S., & Sankaran, J. K. (2002). The enactment of envy within organizations insights from a new zealand academic department. The Journal of Applied Behavioral Science, 38(1), 36-56. DOI: https://doi.org/10.1177/0021886302381003

Neuman, J. H., & Baron, R. A. (1997). Aggression in the workplace. Antisocial Behavior in Organizations, 37, 67.

Rawls, J. (1971). A theory of justices. Cambridge, MA: Harvard University Press.

Reuben, E., & van Winden, F. (2010). Fairness perceptions and prosocial emotions in the power to take. Journal of Economic Psychology, 31(6), 908-922. DOI: https://doi.org/10.1016/j.joep.2010.08.001

Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38(2), 555-572.

Rosenberg, M. (1965). Society and the adolescent self-image. Princeton, NJ: Princeton University Press. DOI: https://doi.org/10.1515/9781400876136

Sackett, P. R., & DeVore, C. J. (2001). Counterproductive behaviors at work. Handbook of Industrial, Work, and Organizational Psychology, 1, 145-164. DOI: https://doi.org/10.4135/9781848608320.n9

Salovey, P. (1991). Social comparison processes in envy and jealousy. In J. Suls & T. A. Wills (Eds.), Social comparison: Contemporary theory and research (pp. 261-285). Hillsdale, NJ: Erlbaum.

Salovey, P., & Rodin, J. (1984). Some antecedents and consequences of social-comparison jealousy. Journal of Personality and Social Psychology, 47(4), 780. DOI: https://doi.org/10.1037/0022-3514.47.4.780

Silver, M., & Sabini, J. (1978). The perception of envy. Social Psychology, 41, 105-117. DOI: https://doi.org/10.2307/3033570

Simons, R. L., & Murphy, P. I. (1985). Sex differences in the causes of adolescent suicide ideation. Journal of Youth and Adolescence, 14(5), 423-434. DOI: https://doi.org/10.1007/BF02138837

Smith, R. H. (1991). Envy and the sense of injustice. The psychology of jealousy and envy (pp. 79-99). New York: Guildford Press.

Smith, R. H., & Kim, S. H. (2007). Comprehending envy. Psychological Bulletin, 133(1), 46-64. DOI: https://doi.org/10.1037/0033-2909.133.1.46

Smith, R. H., Parrott, W. G., Ozer, D., & Moniz, A. (1994). Subjective injustice and inferiority as predictors of hostile and depressive feelings in envy. Personality and Social Psychology Bulletin, 20, 705-711. DOI: https://doi.org/10.1177/0146167294206008

Spector, P. E., & Fox, S. (2002). An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior and organizational citizenship behavior. Human Resource Management Review, 12(2), 269-292. DOI: https://doi.org/10.1016/S1053-4822(02)00049-9

Sterling, C. M. (2013). A Tale of Two Envys: A Social Network Perspective on the Consequences of Workplace Social Comparison. Doctoral Dissertation. University of Kentucky, Lexington. USA.

Tai, K., Narayanan, J., & McAllister, D. J. (2012). Envy as pain: Rethinking the nature of envy and its implications for employees and organizations. Academy of Management Review, 37(1), 107-129.

Trzesniewski, K. H., Donnellan, M. B., & Robins, R.W. (2003). Stabilityof self-esteem across the lifespan. Journal of Personality and Social Psychology, 84, 205-220 DOI: https://doi.org/10.1037/0022-3514.84.1.205

van de Ven, N., Zeelenberg, M., & Pieters, R. (2009). Leveling up and down: The experiences of benign and malicious envy. Emotion, 9(3), 419. DOI: https://doi.org/10.1037/a0015669

van de Ven, N., Zeelenberg, M., & Pieters, R. (2011). Why envy outperforms admiration. Personality & Social Psychology Bulletin, 37(6), 784-795. DOI: https://doi.org/10.1177/0146167211400421

Vardi, Y., & Wiener, Y. (1996). Misbehavior in organizations: A motivational framework. Organization Science, 7(2), 151-165. DOI: https://doi.org/10.1287/orsc.7.2.151

Vecchio, R. P. (2000). Negative emotion in the workplace: Employee jealousy and envy. International Journal of Stress Management, 7(3), 161-179. DOI: https://doi.org/10.1023/A:1009592430712

Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54(6), 1063. DOI: https://doi.org/10.1037/0022-3514.54.6.1063

Most read articles by the same author(s)

<< < 1 2 3 > >>