A study on the relationship of team members' competitiveness, team commitment and team satisfaction A mediating role of relationship conflict
Article Sidebar
Published:
Feb 28, 2011
Main Article Content
Abstract
The purpose of this study was to examine the relationship between team members' competitiveness, team commitment and team satisfaction, and also mediating roles of relationship conflict on the relationship between competitiveness and team commitment and satisfaction. Data were gathered from 285 employees. Results of correlational analyses showed that team members' competitiveness was significantly related to both team commitment and team satisfaction. Second, team members' relationship conflict fully mediated the relationship between team members' competitiveness and team commitment and partially mediated the relationship between competitiveness and team satisfaction. Third, verbal aggression and leader's consideration moderated the relationships between team members' competitiveness and relationship conflict. Finally, the implications and limitations of this study and the direction for future research were discussed.
Metrics
Metrics Loading ...
Article Details
How to Cite
Kang, K., & Tak, J. (2011). A study on the relationship of team members’ competitiveness, team commitment and team satisfaction: A mediating role of relationship conflict. Korean Journal of Industrial and Organizational Psychology, 24(1), 157–181. https://doi.org/10.24230/kjiop.v24i1.157-181
Section
Empirical Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
김민주 (2004). 리더십스타일과 직무관련결과의 관계: 부하의 정서를 매개변인으로. 광운대학교 대학원 석사학위 논문.
권준화 (2001). 지식근로자 팀 효과성의 예측변수에 관한 연구. 이화여자대학교 대학원 석사학위논문.
김영헌 (1998). 팀 조직이 구성원의 직무만족과 팀 성과에 미치는 영향에 관한 연구. 연세대학교 대학원 석사학위 논문.
김지혜 (2009). 집단 내 갈등의 선행 변인에 대한 연구. 광운대학교 대학원 석사학위논문.
김현해 (2008). 직무요구와 직무스트레스 관계에 대한 팀의 관계중시풍토의 조절효과: 다수준 분석. 광운대학교 대학원 석사학위 논문.
고수일 (2002). 내재적 동기에 대한 성과-보상 연계성과 경쟁, 피드백 결과의 효과. 경영학 연구, 31, 509-528.
안소영 (2001). 팀동료와의 이질성지각과 팀 효과성의 관계에 있어서 갈등유형의 매개효과. 이화여자대학교 대학원 석사학위논문.
양참삼 (1994). 조직이론. 서울: 박영사.
장영임 (2009). 변혁적 리더십과 커뮤니케이션 능력이 팀 효과성에 미치는 영향. 고려대학교 대학원 석사학위논문.
최태준 (2007). 팀 역량이 팀 효과성에 미치는 영향. 고려대학교 대학원 석사학위논문.
허규만 (2007). 팀경쟁과 팀내갈등간 관계에 관한 연구. 서울대학교 석사학위 논문.
Aiken, L. S., & West, S. G. (1991). Multiple Regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
Allen, N. J., & Meyer, J. P. (1996). Affective, continuance and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49, 252-276.
Allen, K., Bergin, R., & Picker, K. (2004). Exploring trust, group satisfaction, and performance in geographically dispersed and co-located university technology commercialization teams. The NCIIA 8th Annual Meeting, March.
Anderson, C. M., & Martin, M. M. (1999). The relationship of argumentativeness and verbal aggressiveness to cohesion, consensus, and satisfaction in small group. Communication Reports, 12, 21-32.
Ang, J., & Soh, P. H. (1997). User information satisfaction, job satisfaction and computer background: An exploratory study. Information & Management, 32, 225-266.
Ashforth, B. E., & Mael, F. A. (1989). Social identity and the organization. Academy of Management Review, 14, 2-39.
Baron, R, M,. & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
Bass, B, M. (1985). Leadership and performance beyond expectations. New York: Free Press.
Banura, A. (1978). Social learning theory of aggression. Journal of Communication, 28, 12-29.
Beatty, M. J., & McCroskey, J. C. (1997). It's in our nature: Verbal aggresiveness as temperamental expression. Communication Quarterly, 45, 446-460.
Beach, S. R. H., & Tesser, A. (2000). Self-evaluation maintenance and evolution: Some speculative notes. In J. Suls & L. Wheeler (Eds.), Handbook of social comparison: Theory and research, 123-140. New York: Kluwer Academic/Plenum Pulishers.
Beersma, B., Hollenbeck, J. R., Humphrey, S. E., Moon, H.., Conlon, D. E., & Ilgen, D. R. (2003). Cooperation, competition, and team performance: Toward a contingency approach. Academy of Management Journal, 46, 572-590.
Bishop, J. A., & Scott, K. A., & Burroughs, S. (2000). Support, commitment and employee outcomes in a team environment. Journal of Management, 26, 1113-1132.
Brown, S. P., Cron, W. L., & Slocum, J. W. Jr. (1988). Effects of trait competitiveness and perceived intraorganizational competition on salesperson goal setting and performance. Journal of Marketing, 62, 88-98.
Bryman, A. (1993). Charismatic leadership in business organizations: Some neglected issues. The Leadership Quarterly, 4, 289-304.
Buchanan, B. (1979). Building organizational commitment: The socialization of managers in work organization. Administrative Science Quarterly, 19, 533-546.
Buss, A. H. (1971). Aggression pays. In J. L. Singer (Ed.), The control of aggression and violence: Cognitive and physiological factor, 7-18. New York: Academic Press.
De Dreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88, 741-749.
Deutsch, M. (1962). Cooperation and trust: Some theoretical notes. In M. Jones (Ed.), Nebraska symposium on motivation, 275-320. Lincoln: University of Nebraska Press.
Doosje, B., Ellemers, N., & Sperars, R. (1995). Perceived intragroup variability as a function of group status and identification. Journal of Experimental Social Psychology, 31, 410-436.
Driscoll, J. W. (1978). Trust and participation in organizational decision making as predictors of satisfaction. Academy of Management Journal, 21, 44-56.
Fait, H., & Billings, J. (1978). Reassessment of the value of competition. In R. martens (Ed.), Joy and sadness in children's sports, 98-103. Champaign, IL: Human Kinetics.
Festinger, L. (1954a). A theory of social comparison processes. Human Relations, 7, 117-140.
Festinger, L. (1954b). Motivation leading to social behavior. In M. R. Jones (Eds.), Nebraska symposium on motivation, 2, 191-218. Lincoln, ME: University of Nebraska Press.
Fleishman, E. A., & Harris, E. F. (1962). Patterns of leadership behavior related to employee grievances and turnover. Personnel Psychology, 15, 43-55.
Fleishman, E. A., & Peter, D. R. (1962). Interpersonal values, leadership attitudes and managerial success. Personnel Psychology, 15, 127-143.
Friedkin, N. E., & Simpson, M. J. (1985). Effects of competition on members' identification with their subunits. Administrative Science Quarterly, 30, 377-394.
Garcia, S. M., & Tor, A. (2007). Ranking, standards, and competition: Task vs scale comparison. Organizational Behavior and Human Decision Processes, 102, 95-108.
Garcia, S. M., Tor, A., & Gonzalez, R. (2006). Rank and rivals: A theory of competition. Personality and Social Psychology Bulletin, 32, 920-982.
Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly 29, 499-517.
Goldman, M., Stockbauer., & McAuliffe. (1977). Intergroup and intragroup competition and cooperation. Journal of Experimental Social Psychology, 13, 81-88.
Infante, D. A., Riddle, B. L., Horvath, C. L., & Tumlin, S. A. (1992). Verbal aggressiveness: Messages and reasons. Communication Quarterly, 40, 116-126.
Infante, D. A., & Rancer, A. S. (1996). Argumentativeness and verbal aggresiveness: A review of recent theory and research. Communication Yearbook, 19, 319-351.
Infante, D. A., Trebing, J. D., Shepherd, P. E., & Seeds, D. E. (1984). The relationship of argumentativeness to verbal aggression. Southern Speech communication Journal, 50, 67-77.
Infante, D. A., & Wigley, C. J. (1986). Verbal aggresiveness: An interpersonal model and measure. Communication Monographs, 53, 61-69.
Janz, B. D., Colquitt, J. A., & Noe, R. A. (1997). Knowledge worker team effectiveness: The role of autonomy, interdependence, team development, and contextual support variables. Personnel Psychology, 50, 877-904.
Jehn, K. A. (1995). Multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40, 256-282.
Jehn, K. A., Chadwick, C., & Thatcher, S. M. B. (1997). To agree or not to agree: The effect of value congruence, individual demographic dissmilarity, and conflict on workgroup outcome. International Journal of Conflict Management, 8, 287-305.
Jehn, K. A., & Mannix, E. A. (2001). The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance. Academy of Management Journal, 44, 238-251.
Jehn, K. A.., Northcraft, G.. B., & Neale, M. A. (1999). Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quaterly, 44, 741-763.
Kohn, A. (1992). No contest: The case against competition. Boston: Houghton-Mifflin.
Litwin, G. H., & Stringer, R Jr. (1968). Motivation and organizational climate. Boston: Harvard University Press.
Lowin, A., Hrapchak, W. J., & Kavanagh, M. J. (1969). Consideration and initiating structure: An experimental investigation of leadership trait. Administrative Science Quaterly, 14, 238-253.
Marks, M. A., Mathieu, J. E., & Zacarro, S. J. (2001). A temporally based framework and taxonomy of team processes. Academy of Management Journal, 26, 356-376.
Martin, M. M., & Anderson, C. M. (1995). Roommate similarity: Are roommates who are similar in their communication traits more satisfied? Communication Research Reports, 12, 46-52.
Martin, M. M., & Anderson, C. M. (1996). Argumentativeness and verbal aggressiveness. Journal of Social Behavior and personality, 11, 547-554.
Mettee, D. R., & Smith, G. (1977). Social comparison and interpersonal attraction: The case for dissimilarity. In J. M. Suls & R. L. Miller (Eds.), Social comparison processes: Theoretical and empirical persperctives, 69-102. Washington: Hemisphere.
Mowday, R. T., & Steer, R. M. (1979). The measurement of organization commitment. Journal of Vocational Behavior, 14, 224-247.
Mowday, R. T., Porter, L. W., & Steer, R. M. (1982). Employee organization linkage: The psychology of commitment, absenteeism & turnover. New York: Academic Press.
Pelled, L. H. (1996). Demographic diversity, conflict, and work group outcome: An intervening process theory. Organization Science, 7, 615-631.
Simon, T. L., & Peterson, R. S. (2000). Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust. Journal of Applied Psychology, 85, 102-111.
Stanne, M. B., Johnson, D. W., & Johnson, R, T. (1999). Does competition enhance or inhibit motor performance: A meta-analysis. Pstchological Bulletin, 125, 133-154.
Tesser, A. (1988). Toward a self-evaluation maintenance model of social behavior. In L. Berkowitz (Ed.), Advances in experimental social psychology, 21, 181-227. New York: Academic Press.
Toch, H. (1969). Violent ment. Chicago: Aldine.
Wachter, M. L., & Wright, R. D. (1990). The economicis of internal labor markets. In D. J. B. Mitchell & M. A. Zaide (Eds.), The Economic of Human Resource Management, 86-108. Cambridge, MA: Basil Blackwell.
Yeatts, D. E., & Hyten, C. (1998). High-performing self-managed work team: A comparison of theory to practice. Thousand Oaks, CA: Sage.
권준화 (2001). 지식근로자 팀 효과성의 예측변수에 관한 연구. 이화여자대학교 대학원 석사학위논문.
김영헌 (1998). 팀 조직이 구성원의 직무만족과 팀 성과에 미치는 영향에 관한 연구. 연세대학교 대학원 석사학위 논문.
김지혜 (2009). 집단 내 갈등의 선행 변인에 대한 연구. 광운대학교 대학원 석사학위논문.
김현해 (2008). 직무요구와 직무스트레스 관계에 대한 팀의 관계중시풍토의 조절효과: 다수준 분석. 광운대학교 대학원 석사학위 논문.
고수일 (2002). 내재적 동기에 대한 성과-보상 연계성과 경쟁, 피드백 결과의 효과. 경영학 연구, 31, 509-528.
안소영 (2001). 팀동료와의 이질성지각과 팀 효과성의 관계에 있어서 갈등유형의 매개효과. 이화여자대학교 대학원 석사학위논문.
양참삼 (1994). 조직이론. 서울: 박영사.
장영임 (2009). 변혁적 리더십과 커뮤니케이션 능력이 팀 효과성에 미치는 영향. 고려대학교 대학원 석사학위논문.
최태준 (2007). 팀 역량이 팀 효과성에 미치는 영향. 고려대학교 대학원 석사학위논문.
허규만 (2007). 팀경쟁과 팀내갈등간 관계에 관한 연구. 서울대학교 석사학위 논문.
Aiken, L. S., & West, S. G. (1991). Multiple Regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
Allen, N. J., & Meyer, J. P. (1996). Affective, continuance and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49, 252-276.
Allen, K., Bergin, R., & Picker, K. (2004). Exploring trust, group satisfaction, and performance in geographically dispersed and co-located university technology commercialization teams. The NCIIA 8th Annual Meeting, March.
Anderson, C. M., & Martin, M. M. (1999). The relationship of argumentativeness and verbal aggressiveness to cohesion, consensus, and satisfaction in small group. Communication Reports, 12, 21-32.
Ang, J., & Soh, P. H. (1997). User information satisfaction, job satisfaction and computer background: An exploratory study. Information & Management, 32, 225-266.
Ashforth, B. E., & Mael, F. A. (1989). Social identity and the organization. Academy of Management Review, 14, 2-39.
Baron, R, M,. & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
Bass, B, M. (1985). Leadership and performance beyond expectations. New York: Free Press.
Banura, A. (1978). Social learning theory of aggression. Journal of Communication, 28, 12-29.
Beatty, M. J., & McCroskey, J. C. (1997). It's in our nature: Verbal aggresiveness as temperamental expression. Communication Quarterly, 45, 446-460.
Beach, S. R. H., & Tesser, A. (2000). Self-evaluation maintenance and evolution: Some speculative notes. In J. Suls & L. Wheeler (Eds.), Handbook of social comparison: Theory and research, 123-140. New York: Kluwer Academic/Plenum Pulishers.
Beersma, B., Hollenbeck, J. R., Humphrey, S. E., Moon, H.., Conlon, D. E., & Ilgen, D. R. (2003). Cooperation, competition, and team performance: Toward a contingency approach. Academy of Management Journal, 46, 572-590.
Bishop, J. A., & Scott, K. A., & Burroughs, S. (2000). Support, commitment and employee outcomes in a team environment. Journal of Management, 26, 1113-1132.
Brown, S. P., Cron, W. L., & Slocum, J. W. Jr. (1988). Effects of trait competitiveness and perceived intraorganizational competition on salesperson goal setting and performance. Journal of Marketing, 62, 88-98.
Bryman, A. (1993). Charismatic leadership in business organizations: Some neglected issues. The Leadership Quarterly, 4, 289-304.
Buchanan, B. (1979). Building organizational commitment: The socialization of managers in work organization. Administrative Science Quarterly, 19, 533-546.
Buss, A. H. (1971). Aggression pays. In J. L. Singer (Ed.), The control of aggression and violence: Cognitive and physiological factor, 7-18. New York: Academic Press.
De Dreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88, 741-749.
Deutsch, M. (1962). Cooperation and trust: Some theoretical notes. In M. Jones (Ed.), Nebraska symposium on motivation, 275-320. Lincoln: University of Nebraska Press.
Doosje, B., Ellemers, N., & Sperars, R. (1995). Perceived intragroup variability as a function of group status and identification. Journal of Experimental Social Psychology, 31, 410-436.
Driscoll, J. W. (1978). Trust and participation in organizational decision making as predictors of satisfaction. Academy of Management Journal, 21, 44-56.
Fait, H., & Billings, J. (1978). Reassessment of the value of competition. In R. martens (Ed.), Joy and sadness in children's sports, 98-103. Champaign, IL: Human Kinetics.
Festinger, L. (1954a). A theory of social comparison processes. Human Relations, 7, 117-140.
Festinger, L. (1954b). Motivation leading to social behavior. In M. R. Jones (Eds.), Nebraska symposium on motivation, 2, 191-218. Lincoln, ME: University of Nebraska Press.
Fleishman, E. A., & Harris, E. F. (1962). Patterns of leadership behavior related to employee grievances and turnover. Personnel Psychology, 15, 43-55.
Fleishman, E. A., & Peter, D. R. (1962). Interpersonal values, leadership attitudes and managerial success. Personnel Psychology, 15, 127-143.
Friedkin, N. E., & Simpson, M. J. (1985). Effects of competition on members' identification with their subunits. Administrative Science Quarterly, 30, 377-394.
Garcia, S. M., & Tor, A. (2007). Ranking, standards, and competition: Task vs scale comparison. Organizational Behavior and Human Decision Processes, 102, 95-108.
Garcia, S. M., Tor, A., & Gonzalez, R. (2006). Rank and rivals: A theory of competition. Personality and Social Psychology Bulletin, 32, 920-982.
Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly 29, 499-517.
Goldman, M., Stockbauer., & McAuliffe. (1977). Intergroup and intragroup competition and cooperation. Journal of Experimental Social Psychology, 13, 81-88.
Infante, D. A., Riddle, B. L., Horvath, C. L., & Tumlin, S. A. (1992). Verbal aggressiveness: Messages and reasons. Communication Quarterly, 40, 116-126.
Infante, D. A., & Rancer, A. S. (1996). Argumentativeness and verbal aggresiveness: A review of recent theory and research. Communication Yearbook, 19, 319-351.
Infante, D. A., Trebing, J. D., Shepherd, P. E., & Seeds, D. E. (1984). The relationship of argumentativeness to verbal aggression. Southern Speech communication Journal, 50, 67-77.
Infante, D. A., & Wigley, C. J. (1986). Verbal aggresiveness: An interpersonal model and measure. Communication Monographs, 53, 61-69.
Janz, B. D., Colquitt, J. A., & Noe, R. A. (1997). Knowledge worker team effectiveness: The role of autonomy, interdependence, team development, and contextual support variables. Personnel Psychology, 50, 877-904.
Jehn, K. A. (1995). Multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40, 256-282.
Jehn, K. A., Chadwick, C., & Thatcher, S. M. B. (1997). To agree or not to agree: The effect of value congruence, individual demographic dissmilarity, and conflict on workgroup outcome. International Journal of Conflict Management, 8, 287-305.
Jehn, K. A., & Mannix, E. A. (2001). The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance. Academy of Management Journal, 44, 238-251.
Jehn, K. A.., Northcraft, G.. B., & Neale, M. A. (1999). Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quaterly, 44, 741-763.
Kohn, A. (1992). No contest: The case against competition. Boston: Houghton-Mifflin.
Litwin, G. H., & Stringer, R Jr. (1968). Motivation and organizational climate. Boston: Harvard University Press.
Lowin, A., Hrapchak, W. J., & Kavanagh, M. J. (1969). Consideration and initiating structure: An experimental investigation of leadership trait. Administrative Science Quaterly, 14, 238-253.
Marks, M. A., Mathieu, J. E., & Zacarro, S. J. (2001). A temporally based framework and taxonomy of team processes. Academy of Management Journal, 26, 356-376.
Martin, M. M., & Anderson, C. M. (1995). Roommate similarity: Are roommates who are similar in their communication traits more satisfied? Communication Research Reports, 12, 46-52.
Martin, M. M., & Anderson, C. M. (1996). Argumentativeness and verbal aggressiveness. Journal of Social Behavior and personality, 11, 547-554.
Mettee, D. R., & Smith, G. (1977). Social comparison and interpersonal attraction: The case for dissimilarity. In J. M. Suls & R. L. Miller (Eds.), Social comparison processes: Theoretical and empirical persperctives, 69-102. Washington: Hemisphere.
Mowday, R. T., & Steer, R. M. (1979). The measurement of organization commitment. Journal of Vocational Behavior, 14, 224-247.
Mowday, R. T., Porter, L. W., & Steer, R. M. (1982). Employee organization linkage: The psychology of commitment, absenteeism & turnover. New York: Academic Press.
Pelled, L. H. (1996). Demographic diversity, conflict, and work group outcome: An intervening process theory. Organization Science, 7, 615-631.
Simon, T. L., & Peterson, R. S. (2000). Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust. Journal of Applied Psychology, 85, 102-111.
Stanne, M. B., Johnson, D. W., & Johnson, R, T. (1999). Does competition enhance or inhibit motor performance: A meta-analysis. Pstchological Bulletin, 125, 133-154.
Tesser, A. (1988). Toward a self-evaluation maintenance model of social behavior. In L. Berkowitz (Ed.), Advances in experimental social psychology, 21, 181-227. New York: Academic Press.
Toch, H. (1969). Violent ment. Chicago: Aldine.
Wachter, M. L., & Wright, R. D. (1990). The economicis of internal labor markets. In D. J. B. Mitchell & M. A. Zaide (Eds.), The Economic of Human Resource Management, 86-108. Cambridge, MA: Basil Blackwell.
Yeatts, D. E., & Hyten, C. (1998). High-performing self-managed work team: A comparison of theory to practice. Thousand Oaks, CA: Sage.