Main Article Content
The purpose of this study was to examine the effects of servant leadership on organizational citizenship behavior(OCB) and counter-productive behavior(CPB) through mediating variables of supervisory trust and organizational trust. In addition, a moderating effect of promotion focus of subordinate on the relationship between servant leadership and supervisory trust was examined. Data were collected form 205 employee who are working in various organizations in Korea. The results of structural equation analyses showed that servant leadership had a direct effect on supervisory trust, which then influences organizational trust, and then finally affects OCB and CPB. Promotion focus moderated the relationship between servant leadership and supervisor trust. Contrary to the hypothesis, however, the relationship between servant leadership and supervisor trust was stronger for the low promotion focus group. Finally, the implications, limitations, and suggestions for future research were discussed.
This work is licensed under a Creative Commons Attribution 4.0 International License.
강민우, 홍영현, 서용원 (2018). 일과 삶의 갈등이 조직 몰입과 반생산적 과업행동에 미치는 영향. 한국심리학회지: 산업 및 조직, 31(3), 583-610.
권현수 (2009). 노인 문제음주가 우울, 자아존중감을 매개로 삶의 만족도에 미치는 영향: 빈곤노인 및 비빈곤노인 집단에 대한 잠재평균분석의 적용. 한국노년학, 29(4), 1521-1538.
김선아, 김민영, 김민정, 박성민 (2013). “일과 삶 균형” 정책과 정책 부합성이 조직효과성에 미치는 영향에 관한 연구: 공공조직과 민간조직 비교를 중심으로. 한국행정학보, 47(1), 201-237.
김성국, 박수연, 이현실 (2017). 직장 기혼 여성의 일-가정 갈등이 우울에 미치는 영향. 디지털융복합연구, 15(3), 267-275.
김정운, 박정열 (2008). ‘일과 삶의 균형(Work-LIfe Balance)’ 척도 개발을 위한 연구. 여가학연구, 5(3), 53-69.
김윤신, 김은진, 임세원, 신동원, 오강섭, 신영철 (2015). 직무스트레스와 우울 및 불안 증상의 연관성. 대한불안의학회지, 11(1), 38-46.
김주환, 김민규, 홍세희 (2009). 구조방정식으로 논문 쓰기. 서울: 커뮤니케이션북스.
김혜온, 서상숙 (2016). 30대와 40대 남성의 직장스트레스와 회복탄력성이 일과 삶의 균형에 미치는 영향. 한국심리학회지: 발달, 29(4), 1-22.
박정열, 손영미 (2016). 일과 삶의 균형 조직문화 척도 개발 및 타당화 연구. 한국콘텐츠학회논문지, 16(8), 693-705.
박혜영 (2016). 스마트워크 환경에서 일과 삶 균형(WLB), 경력몰입, 이직의도 간의 구조적 관계. e-비즈니스 연구, 17(6), 141-156.
손영미 (2014). 일과 삶의 균형에 대한 성차적 접근. SSK-Networking 3차 통합심포지엄 자료집(2), 191-195.
오현규, 박성민 (2014). 일과 삶의 균형 정책이 조직 구성원들의 직무 및 생활만족에 미치는 영향력 연구: 공공 및 민간 조직 내 조직몰입의 조절효과를 중심으로. 한국행정논집, 26(4), 901-929.
우종필 (2016). 구조방정식 모델의 개념과 이해. 서울: 한나래출판사.
유계숙 (2010). 한국, 영국, 스웨덴의 근로자가 인식한 조직문화의 가족친화도와 일․가족생활에 대한 만족도 비교. 한국가정관리학회지, 28(5), 13-23.
윤병훈, 송봉규 (2014). 경찰공무원의 일과 삶의 균형(Work-Life Balance)에 대한 인식이 직무만족에 미치는 영향: 내재적 동기의 매개효과. 한국경찰연구, 13(1), 91-116.
이세훈 (2018). 일과 삶의 균형이 직무만족과 생활만족에 미치는 영향: 호텔 종사원을 중심으로. 관광경영연구, 22(3), 117-135.
이순묵 (1990). 공변량구조분석. 서울: 성원사.
임영진, 고영건, 신희천, 조용래 (2012). 정신적 웰빙 척도(MHC-SF)의 한국어판 타당화 연구. 한국심리학회지: 일반, 31(2), 369-386.
조희경 (2014). KRIVET Issue Brief: 직장인의 성공에 대한 인식과 시사점. 한국직업능력개발원.
최환규 (2018). 일의 의미가 직장인의 안녕감과 우울에 미치는 영향: 삶의 의미와 일과 삶의 균형의 매개효과를 중심으로. 용문상담심리대학원대학교 박사학위논문.
한국심리학회 (2014). 심리학용어사전. 한국심리학회.
허만세, 박병선, 배성우 (2015). 한국어판 축약형 CES-D 척도의 측정불변성 검증. 정신보건과 사회사업, 43(2), 313-339.
허준수, 유수현 (2002). 노인의 우울에 영향을 미치는 요인에 관한 연구. 정신보건과 사회사업, 13, 7-35.
홍세희 (2000). 구조 방정식 모형의 적합도 지수 선정기준과 그 근거. 한국심리학회지: 임상, 19(1), 161-177.
Adler, D. A., McLaughlin, T. J., Rogers, W. H., Chang, H., Lapitsky, L., & Lerner, D. (2006). Job performance deficits due to depression. American Journal of Psychiatry, 163(9), 1569- 1576.
Allen, T. D. (2001). Family-Supportive Work Environments: The Role of Organizational Perceptions. Journal of Vocational Behaviour, 58(3), 414-435.
Anderson, J. C. & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411-423.
Aryee, S., Srinivas, E. S., & Tan, H. H. (2005). Rhythms of life: Antecedents and outcomes of work-family balance in employed parents. Journal of Applied Psychology, 90(1), 132-146.
Bagger, J. & Li, A. (2014). How does supervisory family support influence employees’ attitudes and behaviors? A social exchange perspective. Journal of Management, 40(4), 1123-1150.
Baral, R. & Bhargava, S. (2010). Work-family enrichment as a mediator between organizational interventions for work-life balance and job outcomes. Journal of Managerial Psychology, 25(3), 274-300.
Beck, A., Crain, A. L., Solberg, L. I., Unützer, J., Glasgow, R. E., Maciosek, M. V., & Whitebird, R. (2011). Severity of depression and magnitude of productivity loss. The Annals of Family Medicine, 9(4), 305-311.
Byrne, B. M. (2001). Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming. NJ: Lawrence Erlabum Publishers.
Carlson, D. S., Kacmar, K. M., Wayne, J. H., & Grzywacz, J. G. (2006). Measuring the positive side of the work-family interface: Development and validation of a work-family enrichment scale. Journal of Vocational Behavior, 68(1), 131-164.
Cegarra-Leiva, D., Sánchez-Vidal, M. E., & Gabriel Cegarra-Navarro, J. (2012). Understanding the link between work life balance practices and organisational outcomes in SMEs: The mediating effect of a supportive culture. Personnel Review, 41(3), 359-379.
Edralin, D. M. (2013). Work and Life harmony: An exploratory case study of EntrePinays. DLSU Business & Economics Review, 22(2), 15- 36.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied psychology, 71(3), 500-507.
Emslie, C. & Hunt, K. (2009). ‘Live to Work’ or ‘Work to Live’? A Qualitative Study of Gender and Work-life Balance among Men and Women in Mid-life. Gender, Work & Organization, 16(1), 151-172.
Ferguson, M., Carlson, D., Zivnuska, S., & Whitten, D. (2012). Support at work and home: The path to satisfaction through balance. Journal of Vocational Behavior, 80(2), 299-307.
Ford, M. T., Cerasoli, C. P., Higgins, J. A., & Decesare, A. L. (2011). Relationships between psychological, physical, and behavioural health and work performance: A review and meta-analysis. Work & Stress, 25(3), 185-204.
Forgas, J. P. & George, J. M. (2001). Affective influences on judgments and behavior in organizations: An information processing perspective. Organizational Behavior and Human Decision Processes, 86(1), 3-34.
Frone, M. R., Yardley, J. K., & Markel, K. S. (1997). Developing and testing an integrative model of work-family interface. Journal of Vocational Behavior, 50(2), 145-167.
Germeys, L. & De Gieter, S. (2017). Clarifying the dynamic interrelation of conflicts between the work and home domain and counterproductive work behaviour. European Journal of Work and Organizational Psychology, 26(3), 457-467.
Goetz, P. W., Robinson, M. D., & Meier, B. P. (2008). Attentional training of the appetitive motivation system: Effects on sensation seeking preferences and reward-based behavior. Motivation and Emotion, 32(2), 120-126.
Graves, L. M., Ohlott, P. J., & Ruderman, M. N. (2007). Commitment to family roles: Effects on managers' attitudes and performance. Journal of Applied Psychology, 92(1), 44-56.
Greenhaus, J. H. & Kossek, E. E. (2014). The contemporary career: A work-home perspective. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 361-388.
Greenhaus, J. H. & Powell, G. N. (2006). When work and family are allies: A theory of work-family enrichment. The Academy of Management Review, 31(1), 72-92.
Grzywacz, J. G. (2000). Work–family spillover and health during midlife: Is managing conflict everything?. American Journal of Health Promotion, 14(4), 236-243.
Hammer, L. B., Kossek, E. E., Yragui, N. L., Bodner, T. E., & Hanson, G. C. (2009). Development and validation of a multidimensional measure of family supportive supervisor behaviors (FSSB). Journal of Management, 35(4), 837-856.
Hong, S., Malik, M. L., & Lee, M. K. (2003). Testing configural, metric, scalar, and latent mean invariance across genders in sociotropy and autonomy using a non-Western sample. Educational and Psychological Measurement, 63(4), 636-654.
Julka, T. & Mathur, U. (2017). A Conceptual Study of Work-Life Balance among Women Employees. International Journal of Emerging Research in Management & Technology, 6(2), 74-78.
Kato, R., Haruyama, Y., Endo, M., Tsutsumi, A., & Muto, T. (2014). Heavy overtime work and depressive disorder among male workers. Occupational Medicine, 64(8), 622-628.
Keyes, C. L., Wissing, M., Potgieter, J. P., Temane, M., Kruger, A., & Van Rooy, S. (2008). Evaluation of the mental health continuum-short form (MHC–SF) in setswana‐speaking South Africans. Clinical Psychology & Psychotherapy, 15(3), 181-192.
Kim, H. K. (2014). Work-life balance and employees' performance: The mediating role of affective commitment. Global Business and Management Research, 6(1), 37-51.
Kossek, E. E., Pichler, S., Bodner, T., & Hammer, L. B. (2011). Workplace social support and work-family conflict: A meta‐analysis clarifying the influence of general and work-family‐specific supervisor and organizational support. Personnel psychology, 64 (2), 289-313.
Las Heras, M., Trefalt, S., & Escribano, P. I. (2015). How national context moderates the impact of family-supportive supervisory behavior on job performance and turnover intentions. Management Research: The Journal of the Iberoamerican Academy of Management, 13(1), 55-82.
Lerner, D. & Henke, R. M. (2008). What does research tell us about depression, job performance, and work productivity?. Journal of Occupational and Environmental Medicine, 50(4), 401-410.
Li, A., McCauley, K. D., & Shaffer, J. A. (2017). The influence of leadership behavior on employee work-family outcomes: A review and research agenda. Human Resource Management Review, 27(3), 458-472.
Madjar, N., Oldham, G. R., & Pratt, M. G. (2002). There's no place like home? The contributions of work and nonwork creativity support to employees' creative performance. Academy of Management Journal, 45(4), 757-767.
Matias, M., Ferreira, T., Vieira, J., Cadima, J., Leal, T., & Mena Matos, P. (2017). Workplace Family Support, Parental Satisfaction, and Work-family Conflict: Individual and Crossover Effects among Dual earner Couples. Applied Psychology, 66(4), 628- 652.
Matthews, R. A., Mills, M. J., Trout, R. C., & English, L. (2014). Family-supportive supervisor behaviors, work engagement, and subjective well-being: A contextually dependent mediated process. Journal of Occupational Health Psychology, 19(2), 168-181.
Meyer, J. P. & Maltin, E. R. (2010). Employee commitment and well-being: A critical review, theoretical framework and research agenda. Journal of Vocational Behavior, 77(2), 323-337.
Nitzsche, A., D. S., Pfaff, H., Jung, J., & Driller, E. (2013). Work-Life Balance Culture, Work-Home Interaction, and Emotional Exhaustion: A Structural Equation Modeling Approach. Journal of Occupational and Environmental Medicine, 55(1), 67-73.
Pandu, A., Balu, A., & Poorani, K. (2013). Assessing work-life balance among IT & ITeS women professionals. Indian Journal of Industrial Relations, 48(4), 611-620.
Radloff, L. S. (1977). The CES-D Scale: a self-report depression scale for research in the general population. Applied Psychological Measurement, 1(3), 385-401.
Riggle, R. J., Edmondson, D. R., & Hansen, J. D. (2009). A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62(10), 1027-1030.
Russo, M., Buonocore, F., Carmeli, A., & Guo, L. (2018). When family supportive supervisors meet employees’ need for caring: Implications for work-family enrichment and thriving. Journal of Management, 44(4), 1678-1702.
Sánchez-Vidal, M. E., Cegarra-Leiva, D., & Cegarra-Navarro, J. G. (2012). Gaps between managers' and employees' perceptions of work- life balance. The International Journal of Human Resource Management, 23(4), 645-661.
Taşdelen-Karçkay, A. & Bakalım, O. (2017). The mediating effect of work-life balance on the relationship between work-family conflict and life satisfaction. Australian Journal of Career Development, 26(1), 3-13.
Ten Brummelhuis, L. L. & Bakker, A. B. (2012). A resource perspective on the work-home interface: The work-home resources model. American Psychologist, 67(7), 545-556.
Thompson, C. A. & Prottas, D. J. (2005). Relationships among organizational family support, job autonomy, perceived control, and employee well-being. Journal of Occupational Health Psychology, 10(4), 100-118.
Ugwu, D. I., Orjiakor, C. T., Enwereuzor, I. K., Onyedibe, C. C., & Ugwu, L. I. (2016). Business-life balance and wellbeing: Exploring the lived experiences of women in a low-to-middle income country. International Journal of Qualitative Studies on Health and Well-being, 11(1), 1-17.
Wang, J., Lesage, A., Schmitz, N., & Drapeau, A. (2008). The relationship between work stress and mental disorders in men and women: findings from a population-based study. Journal of Epidemiology & Community Health, 62(1), 42-47.
Wayne, J. H., Casper, W. J., Matthews, R. A., & Allen, T. D. (2013). Family-supportive organization perceptions and organizational commitment: The mediating role of work-family conflict and enrichment and partner attitudes. Journal of Applied Psychology, 98(4), 606-622.
Wayne, J. H., Grzywacz, J. G., Carlson, D. S., & Kacmar, M. (2007). Work-family facilitation: A theoretical explanation and model of primary antecedents and consequences. Human Resource Management Review, 17(1), 63-76.
Weer, C. H., Greenhaus, J. H., & Linnehan, F. (2010). Commitment to nonwork roles and job performance: Enrichment and conflict perspectives. Journal of Vocational Behavior, 76(2), 306-316.
Zheng, C., Molineux, J., Mirshekary, S., & Scarparo, S. (2015). Developing individual and organisational work-life balance strategies to improve employee health and wellbeing. Employee Relations, 37(3), 354-379.