Identifying moderators of effects of task conflict on relationship conflict 관계의 질과 개인차에 따라서
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Aug 31, 2017
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Abstract
In this article, two studies were conducted to identify variables that moderate the effects of task conflict on relationship conflict. In the first study, Relationship quality dimension variables (trust, promotive interdependence) were used to identify moderating effects. For study 1, data were collected from 400 employees using survey questionnaires. The results showed that high level of trust and promotive interdependence buffer the effects of task conflict on relationship conflict. In study 2, Individual difference dimension (self-esteem, interpersonal sensitivity) variables were used. The data were collected from 269 employees using survey questionnaires. The results revealed that high level interpersonal sensitivity reduced the effects of task conflict on relationship conflict. Finally, implications and limitations of these results were discussed.
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Kim, Y., Han, S., & Suh, Y. (2017). Identifying moderators of effects of task conflict on relationship conflict: 관계의 질과 개인차에 따라서. Korean Journal of Industrial and Organizational Psychology, 30(3), 415–441. https://doi.org/10.24230/kjiop.v30i3.415-441
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References
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이병주, 장재윤 (2014). 간호사가 지각하는 의사와의 갈등 전이: 전이 형태와 정서의 매개역할. 한국심리학회지: 산업 및 조직, 27(2), 449-469.
이순묵 (2006). 요인분석의 기초. 서울: 교육과학사.
조긍호 (1993). 대인 평가의 문화간 차이 대인 평가 이원모형의 확대-서론. 한국심리학회지: 사회, 7(1), 124-149.
조수연 (2007). 팀 내 갈등 측정도구 개발 및 타당화. 성균관대학교 석사학위논문.
조영호 (2001). “동적 집합주의”:한국재벌기업의 기업문화. 국제지역연구, 5(1), 103-124.
최상진, 김기범 (1999). 한국인의 Self의 특성: 서구의 self개념과 대비를 중심으로. 한국 심리학회지: 사회 및 성격, 13(2), 275-292.
Ajzen, I., & Fishbein, M. (1980). Understanding attitude and predicting social behavior. Englewood Cliffs, NJ: Prentice Hall.
Amason, A. C. (1996). Distinguishing the effects on functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams. Academy of Management Journal, 39(1), 123-148.
Baumeister, R. F. (1998). The self. In D. T. Gilbert, S. T. Fiske & G. Lindzey (Eds.), Handbook of Social Psychology (Vol. 1, pp. 680-740). New York: McGraw-Hill.
Baumeister, R. F., Bratslavsky, E., Muraven, M., & Tice, D. M. (1998). Ego-depletion: is the active self a limited resource? Journal of Personality and Social Psychology, 74, 1252-1265.
Baumeister, R. F., & Scher, S. J. (1998). Self-defeating behavior patterns among normal individuals: Review and analysis of common self-destructive tendencies. Psychology Bulletin, 104, 3-22.
Baumeister, R. F., Smart, L., & Boden, M. (1996). Relation of threatened egotism to violence and aggression: The dark side of high self-esteem, Psychological Review, 103, 5-33.
Behfar, K. J., Mannix, E. A., Peterson, R. S., & Trochim, W. M. (2011). Conflict in small groups: The Meaning and consequences of process conflict. Small Group Research, 42(2), 127-176.
Behfar, K. J., Peterson, R. S., Mannix, E. A., & Trochim, W. M. (2008). The Critical Role of Conflict Resolution in Teams: A Close Look at the Links Between Conflict Type, Conflict Management Strategies, and Team Outcomes. Journal of Applied psychology, 93(1), 170-188.
Bentler, P. M., & Bonett, D. G. (1980). Significance Tests and Goodness of fit in the Analysis of Covariance Structures. Psychological Bulletin, 88, 588-606.
Bernieri, F. J. (2001). Toward a taxonomy of interpersonal sensitivity. In J. A. Hall & F. J. Bernieri(Eds.), Interpersonal sensitivity: Theory and measurement(pp. 3-20). Mahwah, NJ: Lawrence Erlbaum.
Bradley, B. H., Anderson, H. J., Baur, J. E., & Klotz, A. C. (2015). When Conflict Helps: Integrating Evidence for Beneficial Conflict in Groups and Team Under Three Perspectives, Group Dynamics: Theory, Research, and Practice, 19(4), 243-272.
Bradley, B. H., Postlethwaite, B. E., Klotz, A. C., Hamdani, M. R., & Brown, K. G. (2012). Reaping the benefits of task conflict in teams: The critical role of team psychological safety climate. Journal of Applied Psychology, 97, 151-158.
Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In K. A. Bollen & J. S. Long(Eds.): Testing Structural Equation Models. Sage Publications.
Carney, D. R., & Harrigan, J. A. (2003). It takes one to know one: Interpersonal sensitivity is related to accurate assessments of others' interpersonal sensitivity, Emotion, 3, 194-200.
Cho, Y. H., Yu, G. C., Joo, M. K., & Rowley, Chris. (2014). Changing corporate culture over time in south korea. Asian Pacific Business Review. 20(1), 9-17.
Cohen, S. G., & Bailey, D. E.(1997). What makes team work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23(3), 239-290.
Cohen, G. L., & Sherman, D. K. (2002). Accepting threatening information: Self- affirmation and the reduction of defensive biases. Current Directions in Psychological Science, 11, 119-123.
Colquitt, J. A., Scott, B. A., & Lepine, J. A. (2007). Trust, Trustworthiness, and Trust Propensity: A Meta-Analytic Test of Their Unique Relationships With Risk Taking and Job Performance. Journal of Applied Psychology, 92(4), 909-927.
Coopersmith, S. (1967). The antecedents of self-esteem. Palo Alto, CA: Consulting Psychologists Press Inc.
De Dreu, C. K. W. (2011). Conflict at work: Basic principles and applied issues. In S. Zedeck(Ed.), APA Handbook of Industrial and Organizational Psychology(Vol, 3). Washington, DC
De Dreu, C. K. W. (2006). When Too Little or Too Much Hurts: Evidence for a Curvilinear Relationship Between Task Conflict and Innovation in Teams. Journal of Management, 32(1), 83-107.
De Dreu, C. K., & Gelfnad, M. J. (Eds.). (2008). The psychology of conflict and conflict management in organizations. New York, NY: Erlbaum.
De Dreu, C. K., & van Knippenberg, D. (2005). The possessive self as a barrier to conflict resolution: Effects of mere ownership, process accountability, and self-concept clarity on competitive cognitions and behavior, Journal of Personality and Social Psychology, 89, 345-357.
De Dreu, C. K. & Weingart, L. R. (2003). A contingency theory of task conflict and performance in group and organizational teams. In M. A. West, D.
De Dreu, C. K., & West, M. A. (2001). Minority dissent and team innovation: The Importance of participation in decision making. Journal of Applied Psychology, 86, 1191-1201.
Deutsch, M. (1949). A theory of cooperation and competition. Human Relations, 2, 129-152.
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