The buffering effects of trait resilience on The damaging effects of conflict on residual emotion A daily diary study of conflict and affect experience
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Aug 31, 2018
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Abstract
The purpose of the present research was to examine the possibility that trait resilience can serve adaptive functions in regulating the effects of relationship damaging effects of relationship conflict stress. Specifically, the present research suggested that trait resilience facilitates the experience of positive emotion, which weakens the relationship between conflict stress and residual emotions for the other party in conflict situations. A 14-day diary study was conducted to collect relationship conflict in daily life. The results of analysis of 297 conflict events showed that trait resilience affected the level of positive emotion experienced after conflict occurrence, which significantly moderated the strength of indirect effects of conflict stress on residual emotions. These findings indicate that trait resilience can serve as a protective factor against the relationship damaging effects of relationship conflicts. The discussion focuses on implications of the findings in terms of organizational adjustment and organizational effectiveness, limitations and suggestions for future research.
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Oh, S., & Suh, Y. (2018). The buffering effects of trait resilience on The damaging effects of conflict on residual emotion: A daily diary study of conflict and affect experience. Korean Journal of Industrial and Organizational Psychology, 31(3), 741–765. https://doi.org/10.24230/kjiop.v31i3.741-765
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오선영, 서용원 (2015). 대인갈등이 관계손상에 미치는 영향에 대한 긍정 감정의 조절효과. 한국심리학회지: 산업 및 조직, 28(4), 663-688.
이준호, 박지환 (2011). 집단 내 갈등과 이직의도의 관계에서 직무만족의 매개효과: 한국과 중국 종업원들의 공통점과 차이점. 한국심리학회지: 산업 및 조직, 24(1), 75-102.
정민주, 박인혜, 이현정 (2013). 항공사 객실승무원의 고객관련 사회적 스트레스 요인이 직무소진에 미치는 영향에 대한 연구-자기회복력의 조절효과를 중심으로. 한국항공경영학회지, 11, 173-192.
최희철 (2013). 소방공무원의 직무스트레스와 우울과의 관계에서 자아탄력성의 효과. 한국사회복지교육, 23, 69-91.
하부영, 정은정, 최소영 (2014). 유방암 환자의 자아탄력성과 외상후 스트레스가 삶의 질에 미치는 영향. 여성건강간호학회지, 20 (1), 83-91.
Alessandri, G., Vecchione, M., Caprara, G., & Letzring, T. D. (2012). The Ego Resiliency Scale revised: A crosscultural study in Italy, Spain, and the United States. European Journal of Psychological Assessment, 28, 139-146.
Almeida, D. M. (2005). Resilience and vulnerability to daily stressors assessed via diary methods. Current Directions in Psychological Science, 14, 64-68.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103, 411-423.
Asendorpf, J. B., & Van Aken, M. A. (1999). Resilient, overcontrolled, and undercontrolled personality prototypes in childhood: Replicability, predictive power, and the trait- type issue. Journal of Personality and Social Psychology, 77, 815-832.
Balliet, D., Li, N. P., & Joireman, J. (2011). Relating trait self-control and forgiveness within prosocials and proselfs: compensatory versus synergistic models. Journal of Personality and Social Psychology, 101, 1090.
Barnes, C. D., Carvallo, M., Brown, R. P., & Osterman, L. (2010). Forgiveness and the Need to Belong. Personality and Social Psychology Bulletin, 36, 1148-1160.
Baumeister, R. F., Vohs, K. D., DeWall, C. N., & Zhang, L. (2007). How emotion shapes behavior: Feedback, anticipation, and reflection, rather than direct causation. Personality and Social Psychology Review, 11, 167-203.
Beasley, M., Thompson, T., & Davidson, J. (2003). Resilience in response to life stress: the effects of coping style and cognitive hardiness. Personality and Individual Differences, 34, 77-95.
Block, J. H., & Block, J. (1980). The role of ego-control and ego resiliency in the organization of behavior. In W. A. Collins (Ed.), Minnesota symposium on child psychology (pp. 39-101).
Block, J., & Kremen, A. M. (1996). IQ and ego-resiliency: Conceptual and empirical connections and separateness. Journal of Personality and Social Psychology, 70, 349-361.
Boies, K., Fiset, J., & Gill, H. (2015). Communication and trust are key: Unlocking the relationship between leadership and team performance and creativity. The Leadership Quarterly, 26(6), 1080-1094.
Bolger, N., Davis, A., & Rafaeli, E. (2003). Diary methods: Capturing life as it is lived. Annual Review of Psychology, 54, 579-616.
Bonanno, G. A. (2005). Resilience in the face of potential trauma. Current Directions in Psychological Science, 14, 135-138.
Bonanno, G. A., Galea, S., Bucciarelli, A., & Vlahov, D. (2007). What predicts psychological resilience after disaster? The role of demographics, resources, and life stress. Journal of Consulting and Clinical Psychology, 75, 671-682.
Bowler, W. M., & Brass, D. J. (2006). Relational correlates of interpersonal citizenship behavior: a social network perspective. Journal of Applied Psychology, 91, 70-82.
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