The influence of adaptability for uncertainty on turnover intention and the serial multiple mediating effect of role ambiguity and job satisfaction 역할모호와 직무만족의 매개효과
Article Sidebar
Main Article Content
Abstract
The purpose of this study was to find the meaning of psychological adaptability in uncertain work environment. At first, we verified mediating effect of job satisfaction on the relationship between role ambiguity and turnover intention. To this mediating effect model, then, we added adaptability for uncertainty as an antecedent variable: a serial multiple mediating effect of role ambiguity and job satisfaction. The mediating effect of job satisfaction was verified and the serial multiple mediation effect of role ambiguity and job satisfaction was significant as well as the direct effect of adaptability for uncertainty on turnover intention. In addition, role ambiguity had mediation effect between adaptability and turnover intention, but job satisfaction did not mediate the relationship between adaptability for uncertainty and turnover intention. These results mean that, on the one hand, adaptability for uncertainty reduces turnover intention directly, and on the other hand, indirectly through role ambiguity alone or role ambiguity and job satisfaction in serial. The implication and limitations of this study were discussed.
Metrics
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
권혜자 (2007). 고용형태간 노동이동과 임금효과. 고용과 직업연구, 1(1), 31-51.
김가옥 (2009). 성인기의 노화사실 인지정도, 노인에 대한 태도에 따른 노후생활 준비의식과 행동. 경북대학교 대학원 석사학위논문.
김기태 (2004). 장년층 노후준비 태도에 대한 연구. 호서대학교 대학원 석사학위논문.
김대환, 류건식 (2014). 자녀 유무 및 성별이 부모세대의 노후준비와 부양의존도에 미치는 영향. 연금연구, 4(1), 49-66.
김미령 (2013). 준고령자의 성공적 노화 구성요소의 삶의 만족도 영향 및 노후준비의 매개효과. 노인복지연구, 62, 257-287.
김재희, 김욱 (2013). 노인의 노후준비가 적응유연성에 미치는 영향과 자아존중감의 매개효과. 노인복지연구, 62, 231-256.
김정진 (2012). 한․미 금융기업의 여성 관리자 유리천장 인식이 인상관리 행동에 미치는 영향. 한국심리학회지: 산업 및 조직, 25(4), 833-859.
김종혜, 강운선. (2013). 중장년층의 노후준비교육 참여 실태와 요구. 사회과교육, 52(4), 49-60.
김주성, 최수일 (2010). 라이프스타일이 노후준비도 및 생활만족도에 미치는 영향. 한국가족복지학, 15(3), 97-119.
김지영 (2009). 중년층의 노후준비도에 관한 연구. 숙명여자대학교 대학원 석사학위논문.
김현미, 최연희. (2010). 생산직 근로자의 연령별 노후준비와 영향요인. 한국직업건강간호학회지, 19(2), 117-127.
김호진, 황승록 (2013). 청년층과 중장년층 근로자의 숙련수준 및 직무태도 비교. The HRD Review, 16(5), 192-209.
노안영, 강영신 (2007). 성격심리학. 학지사.
박아청 (2005). 에릭슨의 “생식성” 개념의 의미에 대한 인류학적 검토. 교육인류학연구, 8(1), 39-56.
박창제 (2008). 중․고령자의 경제적 노후준비와 결정요인. 한국사회복지학, 60(3), 275- 297.
방하남, 신인철 (2011). 강요된 선택: 생애 주된 일자리에서의 퇴직과 재취업의 동학분석. 한국사회학, 45(1), 73-108.
배계희 (1988). 중년기의 노후준비에 관한 연구. 동국대학교 대학원 석사학위논문.
신수민 (2013). 과거 노후준비가 노년기의 활동성에 미치는 영향: 심리사회적 자원의 매개효과. 사회복지연구, 44(3), 57-83.
오경석 (2001). 청년, 중년, 노년의 생성감. 한국노년학, 21(1), 59-71.
오경석 (2002). 노인의 생성감과 인생 이야기. 한국노년학, 22(2), 113-129.
원종욱, 백혜연, 김태은, 최요한 (2014). 기초연금 도입과 노후생활 안정 효과 분석. 한국보건사회연구원.
이미선 (2012). 베이비붐세대의 노부모 부양과 노후준비도에 관한 연구. 숙명여자대학교 대학원 석사학위논문.
이순묵, 김한조 (2011). 구조방정식 모형의 일반화 또는 집단차 연구를 위한 다집단 분석의 관행과 문제점. 사회과학. 43(1), 63- 112.
이시균, 이주현 (2008). 고용안정성에 관한특성 분석. 고용이슈 2008, 1(3), 112-127.
이옥희, 이지연 (2012). 중년기 생성감(Generativity) 척도개발 및 타당화. 상담학연구, 13(2), 665-688.
이은희, 김금운, 한규석, 주리애 (2004). 노인의 안녕감에 미치는 생성감의 역할. 한국노년학, 24(3), 131-152.
이현주, 한태영 (2014). 중장년 근로자의 퇴직 후 경력을 위한 주도적 경력행동에 관한 연구. 한국심리학회지: 산업 및 조직, 27(1), 221-248.
장휘숙 (2012). 성인발달 및 노화심리학 제2판. 서울: 박영사.
정규형, 박서영 (2014). 중년기의 가족부양부담이 개인의 노후준비정도에 미치는 영향: 자기효능감의 매개효과를 중심으로. 노인복지연구, 63, 115-147.
정현, 탁진국 (2005). 멘터역할척도 개발과 타당화 연구. 한국심리학회지: 산업 및 조직, 18(3), 659-676.
조성남 (2004). 에이지붐 시대: 고령화 사회의 미래와 도전. 이화여자대학교출판부.
조추용, 송미영, 이근선 (2009). 중년층의 노후준비에 영향을 미치는 요인. 노인복지연구, 43, 135-156.
최옥금 (2011). 우리나라 중․고령자의 은퇴 과정에 관한 연구: 생애주된일자리와 가교일자리를 중심으로. 한국노년학, 31(1), 15-31.
통계청 (2011). 장래인구추계: 2010년~2060년. 통계청.
통계청 (2013). 한국의 사회동향 2013. 통계청.
통계청 (2014). 2013 경제활동인구연보. 통계청.
한태영 (2014). 중장년 근로자의 가교일자리 전직 현상과 성공 요인: 질적 연구방법론을 통한 탐색적 연구. 조직과 인사관리연구, 38(2), 223-265.
홍현균 (2007). 은퇴시기 중고령자의 인적자원개발을 위한 정책과제: 공공부문 직업훈련을 중심으로. 고용이슈 제25호, 1-15.
황승일 (2000). 초기노인의 노후관련 태도와 노후준비에 관한 연구. 대구가톨릭대학교 대학원 석사학위논문.
황창주 (2008). 문항반응이론을 이용한 역문항 채점 방법. 서울대학교 대학원 석사학위논문.
Adams, G. A., & Rau, B. L. (2011). Putting off tomorrow to do what you want today: planning for retirement. American Psychologist, 66(3), 180-192. DOI: https://doi.org/10.1037/a0022131
Allen, T. D. (2007). Mentoring relationships from the perspective of the mentor. In B. R. Ragins & K. E. Kram (Eds.) The handbook of mentoring at work: Theory, research, and practice (pp. 123-147). California: Sage Publication.
Allen, T. D., Eby, L. T., Poteet, M. L., Lentz, E., & Lima, L. (2004). Career Benefits Associated With Mentoring for Proteges: A Meta-Analysis. Journal of Applied Psychology, 89(1), 127-136. DOI: https://doi.org/10.1037/0021-9010.89.1.127
Anonymous (2013). The Impact of Employee Engagement on Performance. Harvard Business Review.
Aryee, S., Chay, Y. W., & Chew, J. (1994). An investigation of the predictors and outcomes of career commitment in three career stages. Journal of Vocational Behavior, 44(1), 1-16. DOI: https://doi.org/10.1006/jvbe.1994.1001
Babcock-Roberson, M. E., & Strickland, O. J. (2010). The relationship between charismatic leadership, work engagement, and organizational citizenship behaviors. The Journal of Psychology, 144(3), 313-326. DOI: https://doi.org/10.1080/00223981003648336
Bakker, A. B. (2009). Building engagement in the workplace. In R. J. Burke & C. L. Cooper (Eds.), The peak performing organization (pp. 50-72). Oxon, UK: Routledge.
Bakker, A. B., & Leiter, M. P. (2010). Work engagement: A handbook of essential theory and research. Psychology Press. DOI: https://doi.org/10.4324/9780203853047
Bakker, A.B., Albrecht, S., & Leiter, M.P. (2011). Work engagement: Further reflections on the state of play. European Journal of Work and Organizational Psychology, 20, 74-88. DOI: https://doi.org/10.1080/1359432X.2010.546711
Banihani, M., Lewis, P., & Syed, J. (2013). Is work engagement gendered?. Gender in Management: An International Journal, 28(7), 400-423. DOI: https://doi.org/10.1108/GM-01-2013-0005
Barsade, S. G. (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47(4), 644-675. DOI: https://doi.org/10.2307/3094912
Bozionelos, N. (2004). Mentoring provided: Relation to mentor’s career success, personality, and mentoring received. Journal of Vocational Behavior, 64(1), 24-46. DOI: https://doi.org/10.1016/S0001-8791(03)00033-2
Carstensen, L. L. (1992). Social and emotional patterns in adulthood: Support for socioemotional selectivity theory. Psychology and Aging, 7, 331-338. DOI: https://doi.org/10.1037/0882-7974.7.3.331
Cox, K. S., Wilt, J., Olson, B., & McAdams, D. P. (2010). Generativity, the big five, and psychosocial adaptation in midlife adults. Journal of Personality, 78(4), 1185-1208. DOI: https://doi.org/10.1111/j.1467-6494.2010.00647.x
Cox, T. H., & Harquail, C. V. (1991). Career paths and career success in the early career stages of male and female MBAs. Journal of Vocational Behavior, 39(1), 54-75. DOI: https://doi.org/10.1016/0001-8791(91)90004-6
Donaldson, T., Earl, J. K., & Muratore, A. M. (2010). Extending the integrated model of retirement adjustment: Incorporating mastery and retirement planning. Journal of Vocational Behavior, 77(2), 279-289. DOI: https://doi.org/10.1016/j.jvb.2010.03.003
Eby, L. T., Durley, J. R., Evans, S. C., & Ragins, B. R. (2006). The relationship between short-term mentoring benefits and long-term mentor outcomes. Journal of Vocational Behavior, 69(3), 424-444. DOI: https://doi.org/10.1016/j.jvb.2006.05.003
Erikson, E. H. (1992). 아동기와 사회: 인간발달 8단계 이론 (윤진, 김인경 역). 서울: 중앙적성출판사. (원전은 1979년에 출판).
Finley, G. E. (1998). Parental age and parenting quality as perceived by late adolescents. The Journal of Genetic Psychology, 159(4), 505-506. DOI: https://doi.org/10.1080/00221329809596167
French, J. R. P., Jr., & Raven, B. H. (1968). The bases of social power. In D. Cartwright & A. F. Zander (Eds.), Group dynamics: Research and theory (pp. 259-269). New York: Harper & Row.
Giscombe, K. (2007). Advancing women through the glass ceiling with formal mentoring. In B. R. Ragins & K. E. Kram (Eds.) The handbook of mentoring at work: Theory, research, and practice (pp. 123-147). California: Sage Publication.
González-Romá, V., Schaufeli, W. B., Bakker, A. B., & Lloret, S. (2006). Burnout and work engagement: Independent factors or opposite poles?. Journal of Vocational Behavior, 68(1), 165-174. DOI: https://doi.org/10.1016/j.jvb.2005.01.003
Hallberg, U. E., & Schaufeli, W. B. (2006). "Same Same" But different? Can work engagement be discriminated from job involvement and organizational commitment?. European Psychologist, 11(2), 119. DOI: https://doi.org/10.1027/1016-9040.11.2.119
Hobfoll, S. E. (2002). Social and psychological resources and adaptation. Review of General Psychology, 6(4), 307-324. DOI: https://doi.org/10.1037/1089-2680.6.4.307
Karacan, E. (2014). Timing of Parenthood and Generativity Development: An Examination of Age and Gender Effects in Turkish Sample. Journal of Adult Development, 21(4), 207-215. DOI: https://doi.org/10.1007/s10804-014-9192-z
Kerr, S., Von Glinow, M. A., & Schriesheim, J. (1977). Issues in the study of “professionals” in organizations: The case of scientists and engineers. Organizational Behavior and Human Performance, 18(2), 329-345. DOI: https://doi.org/10.1016/0030-5073(77)90034-4
Kotre, J. (1996). Outliving the self: How we live on in future generations. New York: Norton & Co.
Kram, K. E. (1983). Phases of the mentor relationship. Academy of Management Journal, 26(4), 608-625.
Kram, K. E. (1988). Mentoring at work: Developmental relationships in organizational life. University Press of America.
Kular, S., Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008). Employee engagement: a literature review. Kingston Business School, Kingston University.
Langelaan, S., Bakker, A. B., van Doornen, L. J., & Schaufeli, W. B. (2006). Burnout and work engagement: Do individual differences make a difference?. Personality and Individual Differences, 40(3), 521-532. DOI: https://doi.org/10.1016/j.paid.2005.07.009
Lodahl, T. M., & Kejner, M. (1965). The definition and measurement of job involvement. Journal of Applied Psychology, 49(1), 24-33. DOI: https://doi.org/10.1037/h0021692
Marsh, H. W., Wen, Z., Nagengast, B., & Hau, K. T. (2012). Structural equation models of latent interaction. In R. H. Hoyle (Ed.), Handbook of structural equation modeling (pp. 436-458). New York, NY: Guilford Press.
Maslach, C., & Leiter, M. P. (1997). The Truth About Burnout. San Francisco: Jossey-Bass.
McAdams, D. P., & de St. Aubin, E. (1992). A theory of generativity and its assessment through self-report, behavioral acts, and narrative themes in autobiography. Journal of Personality and Social Psychology, 62(6), 1003-1015. DOI: https://doi.org/10.1037/0022-3514.62.6.1003
McAdams, D. P., Ruetzel, K., & Foley, J. M. (1986). Complexity and generativity at mid-life: Relations among social motives, ego development, and adults' plans for the future. Journal of Personality and Social Psychology, 50(4), 800-807. DOI: https://doi.org/10.1037/0022-3514.50.4.800
Mor-Barak, M. E. (1995). The meaning of work for older adults seeking employment: The generativity factor. The International Journal of Aging and Human Development, 41(4), 325-344. DOI: https://doi.org/10.2190/VGTG-EPK6-Q4BH-Q67Q
Moulds, E. (1980). Chivalry and Paternalism: Disparities of Treatment in the Criminal Justice System. In S. K. Datesman & F. R. Scarpitti (Eds.), Women, Crime, and Justice. New York, NY: Oxford University Press.
Noe, R. A. (1988). An investigation of the determinants of successful assigned mentoring relationships. Personnel Psychology, 41(3), 457-479. DOI: https://doi.org/10.1111/j.1744-6570.1988.tb00638.x
Noone, J. H., Stephens, C., & Alpass, F. (2010). The Process of Retirement Planning Scale (PRePS): development and validation. Psychological Assessment, 22(3), 520-531. DOI: https://doi.org/10.1037/a0019512
Okurame, D. E. (2007). Perceived mentoring functions: does mentor's gender matter?. Women in Management Review, 22(5), 418-427. DOI: https://doi.org/10.1108/09649420710761473
Osipow, S. H., & Fitzgerald, L. F. (1996). Theories of Career Development (4th ed.). Allyn & Bacon.
Peterson, B. E., & Duncan, L. E. (2007). Midlife women's generativity and authoritarianism: marriage, motherhood, and 10 years of aging. Psychology and Aging, 22(3), 411-419. DOI: https://doi.org/10.1037/0882-7974.22.3.411
Petkoska, J., & Earl, J. K. (2009). Understanding the influence of demographic and psychological variables on retirement planning. Psychology and Aging, 24(1), 245-251. DOI: https://doi.org/10.1037/a0014096
Ragins, B. R. (1997). Diversified mentoring relationships in organizations: A power perspective. Academy of Management Review, 22(2), 482-521. DOI: https://doi.org/10.5465/amr.1997.9707154067
Ragins, B. R., & Cotton, J. L. (1999). Mentor functions and outcomes: a comparison of men and women in formal and informal mentoring relationships. Journal of Applied Psychology, 84(4), 529. DOI: https://doi.org/10.1037/0021-9010.84.4.529
Ragins, B. R., & Kram, K. E. (2007). The roots and meaning of mentoring. in B. R. Ragins & K. E. Kram (Ed.), The handbook of mentoring at work: Theory, research, and practice (pp. 3-16). California: Sage Publications.
Ragins, B. R., & Scandura, T. A. (1999). Burden or blessing? Expected costs and benefits of being a mentor. Journal of Organizational Behavior, 20(4), 493-509. DOI: https://doi.org/10.1002/(SICI)1099-1379(199907)20:4<493::AID-JOB894>3.0.CO;2-T
Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635. DOI: https://doi.org/10.5465/amj.2010.51468988
Rothbard, N. (1999). Enriching or depleting? The dynamics of engagement in work and family. Dissertation Abstracts International US: University Microfilms International, 59(10-A).
Rowe, J. W., & Kahn, R. L. (1997). Successful aging. The Gerontologist, 37, 433-440. DOI: https://doi.org/10.1093/geront/37.4.433
Sadler, W. (2000). The third age: Six principles of growth and renewal after forty. Da Capo Press.
Schaufeli, W. B., & Bakker, A. (2003). UWES Utretch Work Engagement Scale: Preliminary Manual. Occupational Health Psychology Unit: Utretch University.
Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. DOI: https://doi.org/10.1023/A:1015630930326
Shultz, K. S., & Wang, M. (2011). Psychological perspectives on the changing nature of retirement. American Psychologist, 66(3), 170-179. DOI: https://doi.org/10.1037/a0022411
Singh, R., Ragins, B. R., & Tharenou, P. (2009). Who gets a mentor? A longitudinal assessment of the rising star hypothesis. Journal of Vocational Behavior, 74(1), 11-17. DOI: https://doi.org/10.1016/j.jvb.2008.09.009
Szinovacz, M. (2003). Contexts and pathways: retirement as an institution, process and experience. In G. Adams & T. Beehr (Eds.), Retirement: reasons, processes and results (pp. 6-52). New York: Springer.
Turner, M. J., Bailey, W. C., & Scott, J. P. (1994). Factors influencing attitude toward retirement and retirement planning among midlife university employees. Journal of Applied Gerontology, 13(2), 143-156. DOI: https://doi.org/10.1177/073346489401300203
Van der Heijden, B. I., de Lange, A. H., Demerouti, E., & Van der Heijde, C. M. (2009). Age effects on the employability–career success relationship. Journal of Vocational Behavior, 74(2), 156-164. DOI: https://doi.org/10.1016/j.jvb.2008.12.009
Vos, A., Clippeleer, I., & Dewilde, T. (2009). Proactive career behaviours and career success during the early career. Journal of Occupational and Organizational Psychology, 82(4), 761-777. DOI: https://doi.org/10.1348/096317909X471013
Wang, M. (2007). Profiling retirees in the retirement transition and adjustment process: examining the longitudinal change patterns of retirees' psychological well-being. Journal of Applied Psychology, 92(2), 455-474. DOI: https://doi.org/10.1037/0021-9010.92.2.455
Wang, M., & Shultz, K. S. (2010). Employee retirement: A review and recommendations for future investigation. Journal of Management, 36(1), 172-206. DOI: https://doi.org/10.1177/0149206309347957
WHO (2002). Active Ageing: A Policy Framework. Geneva: WHO.