Relationship between employee's cultural orientation and Organizational Citizenship Behavior Focused on mediation effect of Perceived Organizational Support

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Hyejean Kim
Bia Kim
Jaesik Lee


This study aimed to investigate the relationship between cultural orientations (horizontal/vertical -individualism/collectivism) and organizational citizenship behaviors (OCBI or OCBO). Levels of perceived organizational support (POS) was treated and evaluated as a moderator or a mediator. Data were collected based on a survey from 385 workers of various organizations. Correlation analysis for relationship between variables, hierarchical regression analysis for moderation effect of POS, and a series of simple regression analysis for mediation effect of POS were performed. The results showed the followings. First, except for OCBI, all types of cultural orientation appeared to relate to OCBO. Second, horizontal- individualism showed no indication of POS, resulted in a non-significant mediating effect on the relationship between horizontal-individualism and OCBI/OCBO. Third, except for the significant moderating effect of POS in the relationship between vertical-collectivism and OCBO, POS was found to have partial mediating effects on the relationship between cultural orientation-OCB. Limitations and further research consideration were discussed.


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Kim, H., Kim, B., & Lee, J. (2012). Relationship between employee’s cultural orientation and Organizational Citizenship Behavior: Focused on mediation effect of Perceived Organizational Support. Korean Journal of Industrial and Organizational Psychology, 25(2), 265–297.
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