The effects of Psychological Contract Breach on Organizational Citizenship Behavior A moderating effect of affectivity

Main Article Content

Jieun Park
Wonkung Oh
MinSoo Kim


This study examined that the role of dispositional affectivity in the relationship between psychological contract breach and organizational citizenship behavior (OCB). Based on data from 318 employees, we found that when the levels of promised and delivered inducements of psychological contract breach are equal, employees’ OCB increases the absolute levels of two types of inducements increase. Furthermore, we found that dispositional affectivity moderated the relationship between psychological contract breach and OCB. While positive affectivity strengthened the relationship between the delivered inducements of breach and OCB, negative affectivity moderated the relationship between the promised inducements of
breach and OCB. These results contribute the psychological contract literature and employment relationship. Implications are discussed and directions for future research are provided.


Metrics Loading ...

Article Details

Empirical Articles


유태용, 현희정 (2003). 개인과 환경간 부합 연구에서 다차항 회귀분석과 반응표면 방법론의 적용. 한국심리학회지: 산업 및 조직, 16(2), 1-19.
Adams, J. S. (1963). Inequity in social exchange, In L. Berkowtiz (Ed.), (pp.267-299). Academic Press: New York.
Baccili, P. A. (2003). Effects of company and manager psychological contract violation on justice, negative affect and commitment, Academy of Management Best Papers Proceedings, 1-6.
Ball, G., Trevino, L., & Sims, H. (1994). Just and unjust punishment: Influences on subordinate performance and citizenship. Academy of Management Journal, 37, 299-322
Bies, R. J., Tripp, T. M., & Kramer, R. M. (1997). At the breaking point: Cognitive and social dynamics of revenge in organizations. In R. A. Giacalone & J. Greenberg (Eds.), Antisocial behavior in organizations. (pp.18-36). Thousand Oaks, CA: Sage.
Cavanaugh, M. A., & Noe, R. A. (1999). Antecedents and consequences of relational components of the new psychological contract, Journal of Organizational Behavior, 20, 323-340.
Clark, L. A., & Watson, D. (l991). Tripartite model of anxiety and depression: Psychometric evidence and taxonomic implications. Journal of Abnormal Psychology, 100, 316-336.
Coyle-Shapiro, J., & Kessler, I. (2000). Consequences of the psychological contract for the employment relationship: A large scale survey. Journal of Management Studies, 37, 903- 930.
Diener, Ed. (1994). Assessing Subjective Well- Being: Progress and Opportunities. Social Indicators Research, 31 (2), 103-157.
Edwards, J. R. (1994). Regression Analysis as an alternative to difference scores, Journal of Management, 20, 683-689.
Fiedler, K. (1991). On the task, the measures, and the mood in research on affect and social cognition. In J. P. Forgas (Ed.), Emotion and social judgments (pp.83-104). Cambridge University Press.
Fiske, S. T., & Taylor, S. E. (1991). Social cognition (2nd ed.). New York: McGraw-Hill.
George, J. M. & Brief, A. P. (1996). Motivationalagendas in the workplace: The effects of feelings on focus of attention and work motivation. In B. M. Staw and L.L. Cummings (Eds), Research in organizational behavior (Vol. 18, pp.75-109). Greenwich, CT: JAI Press.
Ho, V. T., Weingart, L. R., & Rousseau, D. M. (2004). Responses to broken promises: Does personality matter? Journal of Vocational Behavior, 65, 276-293
Isen, A. M., & Levin, P. F. (1972). Effect of feeling good on helping: Cookies and kindness. Journal of Personality and Social Psychology, 21, 384-388.
Isen, A. J., & Simmonds, F. (1978). The effect of feeling good on a helping task that is incompatible with good mood. Social Psychology, 41, 346-349.
Kickul. J., Lester, S. W., & Finkl, J. (2002). Promise breaking during radical organizational change: Do justice interventions make a difference, Psychological Bulletin, 127, 376-407.
Lambert, L. S., Edwards, J. R., & Cable, D. M. (2003). Breach and fulfillment of the psychological contract: A comparison of traditional and expanded views, Personnel Psychology, 56, 895-934.
Morrison, E. W., & Robinson, S. L. (1997). When employees feel betrayed: A model of how psychological contract violation develops, Academy of Management Review, 22, 226-256.
Munene, J. C. (1995). Not-on-seat: An investigation of some correlates of organizational citizenship behaviour in Nigeria, Applied Psychology: An International Review, 44, 111-122.
Organ, D. W. (1988). Organizational Citizenship Behavior: The “Good Soldier” Syndrome, Lexington: Lexington Books.
Organ, D. W. (1990). The Motivational Basis of Organizational Citizenship Behavior. In B. M. Staw & L. L. Cummings (Eds.), Research in Organiza- tional Behavior (Vol. 12, pp.43-72). Greenwich, CT: JAI Press.
Pate, J., Martin, G., & McGoldrick, J. (2003). The impact of psychological contract violation on employee attitudes and behaviour, Employee Relations, 25, 557-573.
Penner, L. A., Midili, A. R., & Kegelmeyer, J. (1997). Beyond job attitudes: a personality and social psychology perspective on the causes of organizational citizenship behavior, Human Performance, 10(2), 111-131.
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1, 107-142.
Podsakoff, P. M., Niehoff, B. P., MacKenzie, S. B., & Williams, M. L. 1993. Do substitutes for leadership really substitute for leadership? An empirical examination of Kerr and Jermier’s situational leadership model. Organizational Behavior and Human Decision Processes, 54, 1-44.
Raja, U., Johns, G., & Ntalianis, F. (2004). The impact of personality on psychological contracts, Academy of Management Journal, 47, 350-367.
Robinson, S. L. (1996). Trust and breach of psychological contract. Administrative Science Quarterly, 41, 574-99.
Robinson, S. L., & Morrison, E. W. (1995). Psychological contracts and OCB: The effect of the unfulfilled obligations on civic virtue. Journal of Organizational Behavior. 16, 289-298.
Robinson, S. L. & Morrison, E. W. (2000). The development of psychological contract breach: a longitudinal study. Journal of Organizational Behavior, 21, 525-46.
Robinson, S. L., & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm, Journal of Organizational Behavior, 15, 245-259.
Rousseau, D. M. (1989). Psychological and implied contracts in organizations, Employee Responsibilities and Rights Journal, 2, 121-139.
Rousseau, D. M. (2000). Psychological contract inventory: Technical report(Tech. Rep. No. 2000- 02), Pittsburgh, PA: The Heinz School of Public Policy and Management, Carnegie Mellon University.
Rousseau, D. M., & Tijoriwala, S. A. (1998). Assessing psychological contracts: Issues, alternatives and measures, Journal of Organizational Behavior, 19, 679-695.
Sinclair, M. 1988. Marine Populations: An Essay on Population Regulation and Speciation. University of Washington Press, Seattle and London.
Staw, B. M., Bell, N. E., & Clausen. J. A. (1986). The dispositional approach to job attitudes. A lifetime longitudinal test. Administrative Science Quarterly, 31, 56-77.
Turnley, W. H., & Feldman, D. C. (1999). The impact of psychological contract violations on exit, voice, loyalty, and neglect, Human Relations, 52, 895-922.
Turnley, W. H. and Feldman, D. C. (2000). Re-examining the effects of psychological contract violations: Unmet expectations and job dissatisfaction as mediators. Journal of Organizational Behavior, 21, 25-42.
Watson, D. (1988). Intraindividual and interindividual analyses of positive and negative affect: Their relation to health complaints, perceived stress, and daily activities. Journal of Personality and Social Psychology, 54, 1020-1030.
Watson, D., & Clark, L. A. (1984). Negative Affectivity: The disposition to experience aversive emotional states. Psychological Bulletin, 96, 465-490.
Watson, D., Clark, L. A., & Carey, G. (1988). Positive and negative affectivity and their relation to anxiety and depressive disorders. Journal of Abnormal Psychology, 97, 346-353.
Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063-1070.
Watson, D., Tellegen, A. (1985). Toward a consensual structure of mood. Psychological Bulletin, 98, 219-235.