The effect of family interference with work on attitudes and behaviors of married working women

Main Article Content

Kyuhyun Choi
Kyungkyu Park

Abstract

This study has following objectives. (1) examining the effects of role pressure at home on work performance for married working women by focusing on FIW(family interference with work). (2) investigating relationship between FIW and employee’s behavior(in-role behavior and extra role behavior) that affects organizational effectiveness. (3) exploring the moderating effects of supervisor support and positive psychological capital on the relation between FIW and job burnout. This research was undertaken using data from 193 married women employees and 67 relevant team managers who have the rights to allocate team tasks and to evaluate employee’s performance. The results can be summarized as follows. (1) FIW has effect on job burnout of married womon employees. (2) job burnout related with FIW has effect on both in-role behavior and extra-role behavior. Especially, job burnout has fully mediating role between FIW and extra-role behavior, compared to partially mediating role between FIW and in-role behavior for married woman employees. (3) moderating effect was shown from supervisor support and positive psychological capital in relationship between FIW and job burnout. This research provides implications on how to understand the married woman employees’ FIW and resolve it. Finally, the implications and limitations of this research and the directions for future study were discussed.

Metrics

Metrics Loading ...
 

Article Details

Section
Empirical Articles

References

강혜련, 김태홍 (2000). 강정영역의 책임이 근로자의 노동성과에 미치는 영향 분석. 인사관리연구, 24, 347-369.
고용노동부 (2012). 여성과 취업.
고용노동부 (2008). 여성과 취업.
고재원, 남기덕 (2009). 시간-기반적 직장-가정 갈등경험에 미치는 성역할 고정관념의 영향. 한국심리학회지: 산업 및 조직, 22, 373-397.
김필숙 (2010). 가족친화적 기업문화가 인적자원 성과에 미치는 효과: 일-가족 갈등의 매개효과를 중심으로. 성신여자대학교 대학원 가족문화소비자학과, 박사논문.
매경이코노미 (2013). 1692호, 23면.
서영석 (2010). 상담심리 연구에서 매개효과와 조절효과 검증: 개념적 구분 및 자료 분석 시 고려 사항. 한국심리학회지: 상담 및 심리치료, 22, 1147-1168.
손영빈, 최은영 (2009). 맞벌이 부부의 가정과 직장 간 역할갈등이 결혼만족도와 직무몰입에 미치는 영향: 개인특성 및 가족과 직장지원의 조절효과 중심. 한국가족관계학회지, 14, 29-60.
이규만 (2005). 직장-가정갈등이 구성원의 태도에 미치는 영향. 대한경영학회지, 18, 1369-1389.
이은희 (2000). 일-가족 갈등의 통합적 모형: 유입, 교차, 조절효과의 공변량구조분석. 전남대학교 대학원 심리학과, 박사논문.
이희정 (2012). 가정친화경영이 일과 가정 양립에 미치는 영향: Coping Behavior와 상사지원의 조절효과 검증. 전남대학교 대학원 경영학과, 박사논문.
임효창, 이봉세, 박경규 (2005). 기혼직장인의 직장-가정갈등의 원인과 결과에 관한 연구. 경영학연구, 34, 1417-1443.
장재윤 (2004). 직무특성과 직장-가정간 갈등이 조직에 대한 애착 및 조직시민행동에 미치는 효과: 성차를 중심으로. 한국심리학회지: 산업 및 조직, 17, 107-127.
장재윤, 김혜숙 (2003). 직장-가정간 갈등이 삶의 만족 및 직무 태도에 미치는 효과에 있어서의 성차: 우리나라 관리직 공무원들을 대상으로. 한국심리학회지: 사회문제, 9, 23-42.
통계청 (2012). 2011 사회조사.
한국여성정책연구원 (2012). 성 인지통계시스템, http://gsis.kwdi.re.kr/
허창구, 신강현, 양수현 (2010). 직장-가정 갈등이 직무탈진 및 가정만족에 미치는 영향: 성차에 다른 다집단 분석. 한국심리학회지: 여성, 15, 103-128.
Ádám, S., Gyöffy, Z., & Susásky. É. (2008). Physician burnout in hungry: a potential role work-family conflict. Journal of Health Psychology, 13, 847-856.
Allen, T. D., Herst, E. L., Bruck, C. S., & Sutton, M. (2000). Consequences associated with work-to-family conflict: a review and agenda for future research. Journal of Occupational Health Psychology, 5, 278-308.
Aryee, S. (1993). Dual-earner couples in Singapore: an examination of work and nonwork sources of their experienced burnout. Human Relations, 46, 1441-1468.
Avey, J. B., Luthans, E., & Youssef, C. M. (2010). The additive value of psychological capital in predicting work attitudes and behaviors. Journal of Management, 36, 430-452.
Babin, B. J., & Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72, 57-75.
Bacharach, S. B., Bamberger, P., & Conley, S. (1991). Work-home conflict among nurse and engineers: mediating the impact of role stress on burnout and satisfaction at work. Journal of Organizational Behavior, 12, 39-53.
Baker, E., Israel, B., & Schurman, S. (1996). Role of control and support in occupational stress: an integrated model. Social Science & Medicine, 43, 1145-1155.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical consideration. Journal of Personality and Social Psychology, 51, 1173- 1182.
Blanch, A., & Aluja, A. (2012). Social support (family and supervisor), work-family conflict, and burnout: sex difference. Human Relations, 65, 811-833.
Burke, M. J., Borcuki, C. C., & Hurley, A. E. (1992). Reconceptualizing psychological climate in a retail service environment: a multiple- stakeholder perspective. Journal of Applied Psychology, 77, 717-729.
Butts, M. M., Casper, W. J., & Yang, T. S. (2013). How important are work-family support policies? a meta-analytic investigation of their effects on employee outcomes. Journal of Applied Psychology, 98, 1-25.
Carlson, D. S., Grzywacz, J. G., & Kacmar, K. M. (2010). The relationship of schedule flexibility and outcomes via the work-family interface. Journal of Managerial Psychology, 25, 330-355.
Cinamon, R. G., & Rich, Y. (2002). Gender differences in the importance of work and family roles: implications for work-family conflict. Sex Roles, 47, 531-541.
Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2003). Applied multiple regression/ correlation analysis for the behavioral sciences(3rd Ed.). Mahwah, New Jersey, Lawrence Erlbaum Associates.
Cordes, C. L., & Dougherty, T. W. (1993). A review and an integration of research on job burnout. Academy of Management Journal, 18, 621-656.
Demerouti, E., Bakker, A., & Bulters, A. (2004). The loss spiral of work pressure, work-home interference and exhaustion: Reciprocal relations in a three-wave study. Journal of Vocational Behavior, 64, 131-149.
Etzion, D. (1984). Moderating effect of social support on the stress-burnout relationship. Journal of Applied Psychology, 69, 615-622.
Farh, J., Dobbins, G. H., & Cheng, B. (1991). Cultural relativity in action: a comparison of self-rating made by Chinese and U.S. workers. Personnel Psychology, 44, 129-147.
Ford, M. T., Heinen, B. A., & Langkamer, K. L. (2007). Work and family satisfaction and conflict: a meta-analysis of cross-domain relations. Journal of Applied Psychology, 92, 57-80.
Freudenberger. H. J. (1974). Staff burn-out. Journal of Social Issues, 30, 159-165.
Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work- family conflict: testing a model of the work-family interface. Journal of Applied Psychology, 77, 65-78.
Frye, N. K., & Breaugh, J. A. (2004). Family friendly policies, supervisor support, work- family conflict, family-work conflict, and satisfaction: a test of a conceptual model. Journal of Business and Psychology, 19, 197-220.
Goff, S., Mount, M. K., & Jamison, R. L. (1990). Employer supported child care, work/family conflict, and absenteeism: a field study. Personnel Psychology, 43, 793-809.
Greenhaus, J. H., & Beutell, N. J. (1985). Source of conflict between work and family roles. Academy of Management Review, 10, 76-88.
Gutek, B. A., Searle, S., & Klepa L. (1991). Rational versus gender role explanations for work-family conflict. Journal of Applied Psychology, 76, 560-568.
Hammer, L. B., Kossek, E. E., Yragui, N. L., Bodner, T. E., & Hanson, G. C. (2009). Development and validation of a multidimensional measure of family supportive supervisor behaviors(FSSB). Journal of Management, 35, 837-856.
Higgins, C. A., & Duxbury, L. E. (1992). Work-family conflict: a comparison of dual- career and traditional-career men. Journal of Organizational Behavior, 13, 389-411.
Hughes, D., & Galinsky, E. (1994). work experiences and marital interactions: elaborating the complexity of work. Journal of Organizational Behavior, 15, 423-438.
Jackson, S. E., Schwab, R. L., Schuler, R. S. (1986). Toward an understanding of the burnout phenomenon. Journal of Applied Psychology, 71, 630-640.
Kinnunen, U., & Mauno, S. (1998). Antecedents and outcomes of work-family conflict among employed women and men in Finland. Human Relations, 51, 157-177.
Kossek, E. E., & Ozeki, C. (1998). Work-family conflict, policies, and the job-life satisfaction relationship: a review and directions for organizational behavior-human resources research. Journal of Applied Psychology, 83, 139-149.
Kristensen, T. S., Borrotz, M., Villadsen, E., & Christensen, K. B. (2005). The copenhagen burnout inventory: a new tool for the assessment of burnout. Work & Stress, 19, 192-207.
Lapierre, L. M., & Allen, T. D. (2006). Work-supportive family, family-supportive supervision, use of organizational benefit, and problem-focused coping: implications for work-family conflict and employee well-being. Journal of Applied Psychology, 11, 169-181.
Larson, M., & Luthans, F. (2006). Potential added value of psychological capital in predicting work attitudes. Journal of Leadership and Organizational Studies, 13, 44-62.
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: measurement and relationship with performance and satisfaction. Personnel Psychology, 60, 541-572.
Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). The mediating role of psychological capital in the supportive organizational climate- employee performance relationship. Journal of Organizational Behavior, 29, 219-238.
Luthans, F., Avey, J. B., Avolio, B. J., Norman, S. M., & Combs, G. M. (2006). Psychological capital development: toward a micro- intervention. Journal of Organizational Behavior, 27, 387-393.
Luthans, F., & Youssef, C. M. (2007). Emerging positive organizational behavior. Journal of Management, 33, 321-349.
Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychology capital: developing the human competitive edge. New York: Oxford University Press.
Maslach, M., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of Psychology, 52, 397-422.
Netemeyer, R. G., Boles, J. B., & McMurrian, R. (1996) Development and validation of work- family conflict and family-work conflict scales. Journal of Applied Psychology, 81, 400-410.
Netemeyer, R. G., Maxham III, J. G., & Pullig, C. (2005). Conflicts in the work-family interface: links to job stress, customer service employee performance, and customer purchase intent. Journal of Marketing, 69, 130-143.
Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36, 527-556.
O'Driscoll, M. P., Ilgen, D. R., & Hildreth, K. (1992). Time devoted to job and off-job activities, interrole conflict, and affective experiences. Journal of Applied Psychology, 77, 272-279.
Pines, A. M., Neal, M. B., Hammer, L. B., & Icekson, T. (2011). Job burnout and couple burnout in dual-earner couples in the sandwiched generation. Social Psychology Quarterly, 74, 361-386.
Roberts, S. J., Scherer, L. L., & Bowyer, C. J. (2011). Job stress and in civility: what role does psychological capital play?. Journal of Leadership & Organizational Studies, 18, 449- 458.
Schaufeli, W. B., Leiter, M. P., & Maslach, C. (2008). Burnout: 35 years of research and practice. Career Development International, 14, 204-220.
Schienman, S., & Young, M. (2010). Is there a downside to schedule control for the work-family interface. Journal of Family Issues, 31, 1391-1414.
Shinn, M., Wong, N. W., Simko, P. A., & Ortiz-Torres, B. (1989). Promoting the welling-being of working parents: coping, social support, and flexible job schedules. American Journal of Community Psychology, 17, 31-55.
Singh, P., Suar, D., & Leiter, M. P. (2012). Antecedents, work-related consequences, and buffers of job burnout among indian software developers. Journal of Leadership & Organizational Studies, 19, 83-104.
Staines, G. L., & Pleck, J. H. (1984). Nonstandard work schedules and family life. Journal of Applied Psychology, 69, 515-523.
Stone-Romero, E. F., & Anderson, L. E. (1994). Relative power of moderated multiple regression and the comparison of subgroup correlation coefficients for detecting moderating effects. Journal of Applied Psychology, 79, 354-359.
Sumer, H. C., & Knight, P. A. (2001). How do people with different attachment styles balance work and family? a personality perspective on work-family linkage. Journal of Applied Psychology, 86, 653-663.
Thomas, L. T., & Ganster, D. C. (1995). Impact of family-supportive work variables on work- family conflict and strain: a control perspective. Journal of Applied Psychology, 80, 6-15.
Voydanoff, P. (1988). Work role characteristics, family structure demands, and work/family conflict. Journal of Marriage and the Family, 50, 749-761.
Williams, L. J. & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
Willey, D. L. (1987). The relationship between work/non-work role conflict and job-related outcomes: some unanticipated finding. Journal of Management, 13, 467-479.
Witt, L. A., & Carlson, D. S. (2006). The work-family interface and job performance: Moderating effects of conscientiousness and perceived organizational support. Journal of Occupational Health Psychology, 11, 343-357.