An Exploratory Study on Profile of Meeting Type: Latent Profile Analysis and Difference between Virtual Meeting and Face-to-Face Meeting

Main Article Content

Jong-Hyun Lee
Jae-sang Hwang


The present study aimed to examine the meeting procedures of Korean work settings that have changed rapidly due to COVID-19, and also to explore whether there are differences in meeting-related variables according to the meeting participation type profiles. At the time social distancing was in progress in Korea, samples of office workers from private companies and public institutions were collected twice, and latent profile analysis was conducted based on frequency measurement for meeting types. As a result of the analysis, four profiles were identified: directing & reporting, information sharing, uniformity, and quickness. As a result of the analysis of the information sharing profile, the difference in meeting effectiveness and burnout according to the meeting method(virtual meeting or face-to-face meeting) was significant. In addition, the interaction effect on meeting satisfaction between meeting method and gender was significant. We discussed practical implications of these findings, along with study limitations and future directions.


Metrics Loading ...

Article Details

How to Cite
Lee, J.-H., & Hwang, J.- sang. (2022). An Exploratory Study on Profile of Meeting Type:: Latent Profile Analysis and Difference between Virtual Meeting and Face-to-Face Meeting. Korean Journal of Industrial and Organizational Psychology, 35(3), 489–512.
Empirical Articles


김성민, 석남준, 오로라 (2020.03.09.). 미혼 김대리-반바지 입고 화상회의, 상사 눈치 안봐서 꿀맛. ChosunBiz.

대한상공회의소 (2017.02.27.). 국내기업의 회의문화 실태와 개선해법 보고서. 기업문화팀.

박태우, 천호성, 신다은 (2022.05.18.). 재택근무, 어쩐지 일 잘되더라…협업 3배나 늘었다. 한겨레.

신강현 (2003). 일반직 종사자를 위한 직무 소진 척도 (MBI-GS)에 대한 타당화 연구. 한국심리학회지: 산업 및 조직, 16(3), 1-17.

엠브레인 (2020.10.29.). 2020 포스트코로나 시대 일의 과정 관련 조사. 엡브레인 트렌드모니터.

이상우 (2020.01.14.). 지나치게 긴 업무 회의, 화상회의로 줄인다. iTdongA.

이승엽, 안하늘, 송주용 (2022.04.18.). 코로나 끝, 회사는 “출근하라”지만… 대기업 직원들 “예전 같은 출근은 사절”. 한국일보.

이종현, 신강현, 오인수 (2020). 국내기업의 회의만족과 회의효과성에 영향을 미치는 요인들에 관한 탐색적 연구. 경영학연구, 49(4), 799-840. DOI : 10.17287/kmr.2020.49.4.799

이지현, 변국도, 이수진 (2021). 포스트 코로나 시대의 스마트워크에 관한 연구: 2004- 2021년간의 연구논문 리뷰. 인적자원개발연구, 24(3), 147-193. DOI : 10.24991/KJHRD.2021.

이해선 (2022.04.14.). “오늘 어디서 근무할까” … 재택․거점오피스․메인오피스 중 택일. BUSINESS WATCH.

통계청 (2021.10.26.). 2021년 8월 경제활동인구조사: 근로형태별 부가조사 결과. 사회통계국 고용통계과.

Aboulenein, A. (2022, May 13.). U.S. will share COVID-19 vaccine technology, Biden tells global summit. REUTERS.

Allen, J. A., Beck, T., Scott, C. W., & Rogelberg, S. G. (2014). Understanding workplace meetings; A qualitative taxonomy of meeting purposes. Management Research Review, 37(9), 791-814. DOI : 10.1108/MRR-03-2013-0067

Allen, J. A., & Rogelberg, S. G. (2013). Manager-led group meetings: A context for promoting employee engagement. Group and Organization Management, 38(5), 543-569. DOI : 10.1177/1059601113503040

Baer, D., & De Luce, I. (2019, June 06.). $37 billion are lost every year on these 12 meeting mistakes. Insider.

Bailenson, J. (2021). Nonverbal overload: A theoretical argument for the causes of Zoom fatigue. Technology, Mind, and Behavior, 2(1), 1-6. DOI : 10.1037/tmb0000030

Bennett, A. A., Campion, E. D., Keeler, K. R., & Keener, S. K. (2021). Videoconference fatigue? Exploring changes in fatigue after videoconference meetings during COVID-19. Journal of Applied Psychology, 106(3), 330- 344. DOI : 10.1037/apl0000906

Boden, D. (1994). The business of talk: Organizations in action. Cambridge, UK: Polity Press. ISBN 0-7456-0291-6

Brod, C. (1983). Managing technostress: Optimizing the use of computer technology. Personnel Journal, 61, 753-757.

Caro, D. H. J., & Sethi, A. S. (1985). Strategic management of technostress. Journal of Medical Systems, 9(5/6), 291-304.

Chinoperekweyi, J. (2019). A descriptive study of corporate meetings interaction as a strategic instrument for organizational effectiveness. International Journal of Applied Research, 5(1), 275-286.

Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90-104.

Coventry, L. (1995). Video conferencing in higher education. Institue for Computer Based Learning Heriot Watt University Edinburgh.

DeFilippis, E., Impink, S. M., Singell, M., Polzer, J. T., & Sadun, R. (2020). Collaborating during coronavirus: The impact of COVID-19 on the nature of work. National Bureau of Economic Research, Working Paper No. 27612. DOI : 10.3386/w27612

De Witte, M. (2021, April 13.). Zoom fatigue worse for women, Stanford study finds. Standford News Service.

Döring, N, Moor K, Fiedler M, Schoenenberg K, & Raake A. Videoconference fatigue: A conceptual analysis. International Journal of Environmental Research and Public Health, 19(4), 2061. DOI : 10.3390/ijerph19042061.

Fauville, G., Luo, M., Muller Queiroz, A. C., Bailenson, J. N., & Hancock, J., (2021). Nonverbal mechanisms predict zoom fatigue and explain why women experience higher levels than men. SSRN Electronic Journal. DOI: 10.2139/ssrn.3820035

Jiang, M. (2020, April 22.). The reason zoom calls drain your energy. BBC.

Kydd, C. T., & Ferry, D. L. (1994). Managerial use of video conferencing. Information & Management, 27, 369-375.

Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24(1), 65-76. DOI : 10.1007/s10869-009-9092-6

Lee, J. (2020, November 17.). A neuropsychological exploration of Zoom fatigue. Psychiatric Times.

Lifesize. (2019, December 12.). 4 Types of Video Conferencing and Their Industry Use Cases. Lifesize.

Luong, A., Rogelberg, S. G. (2005). Meetings and more meetings: The relationship between meeting load and the daily well-being of employees. Group Dynamics, 9(1), 58-67. DOI: 10.1037/1089-2699.9.1.58

Machemer, T. (2021, April 14.). ‘Zoom fatigue’ may be with us for years. Here’s how we’ll cope. National Geographic.

Mai, Y., Wu, Y. J., & Huang, Y. (2021). What type of social support is important for student resilience during COVID-19? A latent profile analysis. Frontiers in Psychology, 12, 2463.

Morin, A. J. S., J. P. Meyer, J. Creusier, & Biétry, F. (2016). Multiple-group Analysis of Similarity in Latent Profile Solutions. Organizational Research Methods, 19(2), 231-254. DOI : 10.1177/1094428115621148

Nylund, K. L., Asparouhov, T., & Muthén, B. O. (2007). Deciding on the number of classes in latent class analysis and growth mixture modeling: A Monte Carlo simulation study. Structural equation modeling: A multidisciplinary Journal, 14(4), 535-569. DOI : 10.1080/10705510701575396

Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006), Not another meeting! Are meeting time demands related to employee well-being?. Journal of Applied Psychology, 91(1), 83-96. DOI : 10.1037/0021-9010.91.1.83

Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49(2), 149-172. DOI : 10.1002/hrm.20339

Schaufeli, W., Leiter, M., Maslach, C., & Jackson, S. (1996). Maslach burnout inventory-general survey. In: Maslach, C., Jackson, S. E. & Leiter, M. P., Eds., The maslach burnout inventory: Test manual. Consulting Psychologists Press, Palo Alto, CA.

Shockley, K. M., Gabriel, A. S., Robertson, D., Rosen, C. C., Chawla, N., Ganster, M. L., & Ezerins, M. E. (2021). The fatiguing effects of camera use in virtual meetings: A within-person field experiment. Journal of Applied Psychology, 106(8), 1137-1155. DOI : 10.1037/apl0000948

Spurk, D., Hirschi, A., Wang, M., Valero, D., & Kauffeld, S. (2020). Latent profile analysis: A review and “how to” guide of its application within vocational behavior research. Journal of Vocational Behavior, 120, 103445.

Thanh, T. (2022.06.08.). 캄보디아, 코로나19 종식 선언…스웨덴 이어 세계 두번째. INSIDE VINA.

Wolf, C. R. (2020, May 14.). Virtual platforms are helpful tools but can add to our stress. Psychology Today.

Workfront (2018). The state of enterprise work 2017-2018.

Workfront (2019). The state of enterprise work 2019.

Workfront (2020). The state of enterprise work 2020.

Yang J., Rahardja S., & Fränti P., (2019). Outlier detection: How to threshold outlier scores? International Conference on Artificial Intelligence, Information Processing and Cloud Computing, 1-6.