The Effect of Psychological Bonds toward One’s Workgroup and Organization on Innovative Behavior: A Mediation of Voice Behavior
Article Sidebar
Main Article Content
Abstract
Using the concept of affective commitment and two types of group cohesion, i.e., social cohesion and task cohesion, this research attempts to study the impact of psychological bonds toward one’s workgroup and organization on innovative behavior through voice behavior. The study also considered promotive and prohibitive voice behavior together in the model to determine their relative impact on innovative behavior. Thus, using the structural equation modeling, the effects of three antecedents-affective commitment, social cohesion, and task cohesion-on innovative behavior through both promotive and prohibitive voice were examined in an integrated model. A total of 350 online survey responses from Chinese employees were used for analyses. First, only affective commitment and social cohesion positively affected innovative behavior through employee voice behavior; task cohesion did not have significant effects on either voice or innovative behavior. Second, both promotive voice and prohibitive voice were found to have a positive effect on innovative behavior. However, the indirect effect of voice behavior on innovative behavior was significant only for promotive voice but not for prohibitive voice. Implications were discussed.
Metrics
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
Funding data
References
강지선, 김국진. (2019). 조직몰입, 공공봉사동기, 혁신지향문화가 공무원의 혁신행동에 미치는 영향: 관리자와 비관리자 간 커뮤니케이션의 조절효과 차이를 중심으로. 한국행정연구, 28(2), 225-259. https://doi.org/10.22897/kipajn.2019.28.2.008
권혁기, 손헌일. (2014). 기업가정신과 종업원의 혁신행동지향성에 대한 정서적 몰입의 매개효과. 경영과 정보연구, 33(3), 77-92. https://doi.org/10.29214/damis.2014.33.3.005
김명희, 이규만, 박기관. (2014). 역할스트레스가 혁신행동에 미치는 영향: 정서적 몰입의 매개효과. 글로벌경영학회지, 11(3), 127-149. https://doi.org/10.17092/jibr.2014.11.3.127
김선옥. (2020). 집단응집성과 정서적 조직몰입이 직원의 혁신행동에 미치는 영향: 발언행동의 매개효과를 중심으로. [미출간 석사학위논문]. 중앙대학교 대학원. http://www.riss.kr/link?id=T15658382
김우갑, 권인수, 최영근. (2016). 작업집단에서 과업갈등이 학습행동에 미치는 영향: 집단응집력과 심리적 안전감의 역할. 무역연구, 12(6), 467-487.
김일천, 이지우, 김종우. (2004). 혁신적 업무행동의 선행요인에 관한 연구. 경영연구, 19 (2), 281-316.
김종우, 이지우, 백유성. (2007). 조직내 교환관계, 조직몰입 및 혁신적 업무행동의 관계. 경영연구, 22(4), 117-150. https://doi.org/10.22903/jbr.2007.22.4.117
문계완, 이시영, 최석봉. (2009). 집단의 창의성과 응집력이 혁신행위에 미치는 영향. 대한경영학회지, 22(4), 2159-2185.
배병렬 (2018). SPSS Amos Lisrel Smart PLS에 의한 조절효과 및 매개효과분석. 청람.
서인덕, 이원형. (2006). 조직문화, 리더십 그리고 조직시민행동 간의 관계에 있어서 리더신뢰 및 조직몰입의 매개효과. 인적자원관리연구, 13(4), 71-106.
송운석, 김용빈. (2010). 조직신뢰와 혁신행동과의 관계에 관한 연구: 조직몰입의 매개효과를 중심으로. 사회과학연구, 26(3), 127-151.
신혜영, 권상집. (2017). 리더의 의사소통 유형, 상사 신뢰, 조직몰입, 혁신행동 간의 구조적 관계 분석. 지식경영연구, 18(2), 23-43. https://doi.org/10.15813/kmr.2017.18.2.002
신황용, 이희선. (2013). 조직공정성과 조직몰입 및 혁신적 업무행동 간의 구조적 인과관계 분석. 한국행정학보, 47(3), 157-179.
오진주 (2019). 대기업 팀의 혁신행동과 응집성, 정보교류체제 및 지식공유행동의 관계에서 팀장-팀원 교환관계와 긍정적 실책관리문화의 조절효과. [미출간 박사학위논문]. 서울대학교 대학원. http://www.riss.kr/link?id=T15399189
유영주, 김진모. (2017). 대기업 팀의 학습과 팀장 변혁적 리더십, 임파워먼트 및 응집력의 구조적 관계. 농업교육과 인적자원개발, 49(1), 55-83. https://doi.org/10.23840/agehrd.2017.49.1.55
윤지영. (2019). 창업기업 종사자의 혁신행동에 영향을 미치는 요인에 대한 경로분석 : 조직요인과 잡 크래프팅을 중심으로. [미출간 석사학위논문]. 연세대학교 정경.창업대학원. http://www.riss.kr/link?id=T15320207
이규만. (2013). 사회적 교환관계와 조직몰입 및 혁신행동 간의 관련성. 울산지역 공무원을 중심으로. 지역산업연구, 36(2), 29-50.
이연택, 이도연, 김종우. (2007). 개인특성과 사회적 교환관계가 호텔종사자의 혁신행동에 미치는 영향. 대한경영학회지, 20(4), 1821-1848.
이재근, 허문구, 지샹. (2019). 구성원 발언이 팀 혁신성에 미치는 영향: 지식창출의 매개효과를 중심으로. 경영교육연구, 34(4), 101-128. https://doi.org/10.23839/kabe.2019.34.4.101
이재원, 김희동, 강정은. (2009). 심리적 계약 이행과 조직몰입 관계에서 교환이념의 조절효과 분석. 경영교육연구, 58, 269-294.
이정남. (2016). 집단응집력과 직무특성이 조직시민행동에 미치는 영향 : 공유리더십의 조절효과를 중심으로. [미출간 박사학위논문]. 한국기술교육대학교. http://www.riss.kr/link?id=T14064810
이종법, 양재생. (2005). 집단응집력과 조직유효성의 관계에 관한 연구. 인적자원관리연구, 12(2), 5-32.
주성우. (2020). 지식공유와 팀응집력이 혁신행동에 미치는 영향. [미출간 석사학위논문]. 가천대학교 경영대학원. http://www.riss.kr/link?id=T15506038
최용득, 이동섭. (2017). 발언행동의 개념적 검토와 분석. 인사조직연구, 25(2), 129-157.
하용규. (2010). 인적자본과 혁신행동의 관계에서 조직몰입의 매개효과: 호텔기업을 중심으로. 한국콘텐츠학회 논문지, 10(6), 440-449.
홍세희. (2000). 구조 방정식 모형의 적합도 지수 선정기준과 그 근거. Korean Journal of Clinical Psychology, 19(1), 161-177.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
Ancona, D., & Caldwell, D. (1987). Management issues facing new product teams in high technology companies. In D. Lewin, D. Lipsky, & D. Sokel (Eds.), Advances in industrial and labor relations (vol. 4, pp. 191-221). JAI Press.
Becker, H. S. (1960). Notes on the concept of commitment. American Journal of Sociology, 66, 32-40. https://doi.org/10.1086/222820
Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238-246. https://doi.org/10.1037/0033-2909.107.2.238
Bernthal, P. R, & Insko, C. A. (1993). Cohesiveness without groupthink: The interactive effects of social and task Cohesion. Group & Organization Management, 18(1), 66-87. https://doi.org/10.1177/1059601193181005
Bonetto, E., Pichot, N., Pavani, J.-B., & Adam-Troïan, J. (2021). The paradox of creativity. New Ideas in Psychology, 60, 100820. https://doi.org/10.1016/j.newideapsych.2020.100820
Brawley, L. R., Carron, A. V., & Widmeyer, W. N. (1987). Assessing the cohesion of teams: Validity of the Group Environment Questionnaire. Journal of Sport and Exercise Psychology, 9(3), 275-294. https://doi.org/10.1123/jsp.9.3.275
Brinsfield, C. T., Edwards, M., & Greenberg, J. (2009). Voice and silence in organizations: Historical review and current conceptualizations. In J. Greenberg & M. Edwards (Eds.), Voice and Silence in Organizations (pp. 3-33). Emerald Group Publishing.
Browne, M. W., & Cudeck, R. (1992). Alternative ways of assessing model fit. Sociological Methods & Research, 21(2), 230-258. https://doi.org/10.1177/0049124192021002005
Cameron, J. E. (2004). A three-factor model of social identity. Self and Identity, 3(3), 239-262. https://doi.org/10.1080/13576500444000047
Carless, S. A., & De Paola, C. (2000). The measurement of cohesion in work teams. Small Group Research, 31(1), 71-88. https://doi.org/10.1177/104649640003100104
Carron, A. V., & Brawley, L. R. (2000). Cohesion: Conceptual and measurement issues. Small Group Research, 31(1), 89-106. https://doi.org/10.1177/104649640003100105
Carron, A. V., Widmeyer, W. N., & Brawley, L. R. (1985). The development of an instrument to assess cohesion in sport teams: The Group Environment Questionnaire. Journal of Sport Psychology, 7(3), 244-266. https://doi.org/10.1123/jsp.7.3.244
Casey-Campbell, M., & Martens, M. L. (2009). Sticking it all together: A critical assessment of the group cohesion-performance literature. International Journal of Management Reviews, 11(2), 223-246. https://doi.org/10.1111/j.1468-2370.2008.00239.x
Chamberlin, M., Newton, D. W., & LePine, J. A. (2017). A meta‐analysis of voice and its promotive and prohibitive forms: Identification of key associations, distinctions, and future research directions. Personnel Psychology, 70(1), 11-71. https://doi.org/10.1111/peps.12185
Chang, A., & Bordia, P. (2001). A multidimensional approach to the group cohesion-group performance relationship. Small Group Research, 32(4), 379-405. https://doi.org/10.1177/104649640103200401
Chen, C. H. V., Tang, Y. Y., & Wang, S. J. (2009). Interdependence and organizational citizenship behavior: Exploring the mediating effect of group cohesion in multilevel analysis. The Journal of Psychology, 143(6), 625-640. https://doi.org/10.1080/00223980903218273
Chen, L., Li, M., Wu, Y. J., & Chen, C. (2020). The voicer’s reactions to voice: an examination of employee voice on perceived organizational status and subsequent innovative behavior in the workplace. Personnel Review, 50(4), 1073-1092. https://doi.org/10.1108/PR-07-2019-0399
Cohen, A. (2007). Commitment before and after: An evaluation and reconceptualization of organizational commitment. Human Resource Management Review, 17(3), 336-354. https://doi.org/10.1016/j.hrmr.2007.05.001
Cota, A. A., Evans, C.R., Dion, K. L., Kilik, L., & Longman, R. S. (1995). The structure of group cohesion. Personality and Social Psychology Bulletin, 21(6), 572-580. https://doi.org/10.1177/0146167295216003
Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? The Academy of Management Journal, 50(4), 869-884. https://doi.org/10.5465/amj.2007.26279183
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383. https://doi.org/10.2307/2666999
Ekrot, B., Rank, J., & Gemünden, H. G. (2016). Antecedents of project managers’ voice behavior: The moderating effect of organization-based self-esteem and affective organizational commitment. International Journal of Project Management, 34(6), 1028-1042. https://doi.org/10.1016/j.ijproman.2015.10.011
Gold, A. H., Malhotra,A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185-214. https://doi.org/10.1080/07421222.2001.11045669
Hackman, J. R. (1992). Group influences on individuals in organizations. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (pp. 199-267). Consulting Psychologists Press.
Hammond, M. M., Neff, N. L., Farr, J. L., Schwall, A. R., & Zhao, X. (2011). Predictors of individual-level innovation at work: A meta-analysis. Psychology of Aesthetics, Creativity, and the Arts, 5(1), 90-105. https://doi.org/10.1037/a0018556
Hofstede Insights. (2022, June 6). Country comparison. https://www.hofstede-insights.com/country-comparison/china,south-korea/
Howell, J. M., & Higgins, C. A. (1990). Champions of technological innovation. Administrative Science Quarterly, 35(2), 317-341. https://doi.org/10.2307/2393393
Jafri, M. H. (2010). Organizational commitment and employee’s innovative behavior: A study in retail sector. Journal of Management Research, 10(1), 62-68.
Janis, I. L. (1982). Groupthink: Psychological studies of policy decisions and fiascoes. Houghton Mifflin.
Jiang, W. W. (2014). Study on the relationship of employees’ perceived organizational support, psychological ownership and voice behavior [Unpublished doctoral dissertation]. Jilin University.
Kanter, R. M. (2000). When a thousand flowers bloom: Structural, collective, and social conditions for innovation in organizations. In B. Staw & R. Sutton (Eds.), Research in Organizational Behavior (Vol. 22). Elsevier Science. https://www.hbs.edu/faculty/Pages/item.aspx?num=10100
Keyton, J., & Springston, J. (1990). Redefining cohesiveness in groups. Small Group Research, 21(2), 234-254. https://doi.org/10.1177/1046496490212006
Kleysen, R. F., & Street, C. T. (2001). Toward a multi-dimensional measure of individual innovative behavior. Journal of Intellectual Capital, 2(3), 284-296. https://doi.org/10.1108/EUM0000000005660
Ko, J. W., Price, J. L., & Mueller, C. W. (1997). Assessment of Meyer and Allen’s three-component model of organizational commitment in South Korea. Journal of Applied Psychology, 82, 961-973.
Kong, F., Liu, P.,& Weng, J. (2020). How and when group cohesion influences employee voice. Journal of Managerial Psychology, 35(3), 142-154. https://doi.org/10.1108/JMP-04-2018-0161
Langfred, C. W. (1998). Is group cohesiveness a double-edged sword? An investigation of the effects of cohesiveness on performance. Small Group Research, 29(1), 124-143. https://doi.org/10.1177/1046496498291005
Lee, E. S., Park, T.Y., & Koo, B. (2015). Identifying organizational identification as a basis for attitudes and behaviors: A meta-analytic review. Psychological Bulletin, 141(5), 1049-1080. https://doi.org/10.1037/bul0000012
Leonard, D., & Barton, M. (2014). Knowledge and the management of creativity and innovation. In M. Dodgson, D. M. Gann, & N. Phillips (Eds.), The Oxford handbook of innovation management (pp. 121-138). OUP Oxford. https://doi.org/10.1093/oxfordhb/9780199694945.013.005
LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83(6), 853-868. https://doi.org/10.1037/0021-9010.83.6.853
Lewin, K. (1943). Defining the ‘field at a given time’. Psychological Review, 50(3), 292-310. https://doi.org/10.1037/h0062738
Liang, J., & Tang, J. (2009). A multi-level analysis of employee’s proper voice: Evidence from local chain supermarket. Nankai Business Review, 12, 125-134.
Liang, J., Farh, C. I. C., & Farh, J. L. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55(1), 71-92. https://doi.org/10.5465/amj.2010.0176
Liu, X. M. (2019). Effect of inclusive leadership on change-supportive behavior: Team psychological security and affective commitment [Unpublished Master’s thesis]. South China University of Technology.
Lott, A. J., & Lott, B. E. (1965). Group cohesiveness as interpersonal attraction: A review of relationships with antecedent and consequent variables. Psychological Bulletin, 64(4), 259-309. https://doi.org/10.1037/h0022386
Mael, F. A., & Ashforth, B. E. (2001). Identification in work, war, sports, and religion: Contrasting the benefits and risks. Journal for the Theory of Social Behaviour, 31, 197-222.
Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98(2), 224-253. https://doi.org/10.1037/0033-295X.98.2.224
Maynes, T. D., & Podsakoff, P. M. (2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. Journal of Applied Psychology, 99(1), 87-112. https://doi.org/10.1037/a0034284
Menard, S. (2002). Applied logistic regression analysis. SAGE Publications, Inc., https://dx.doi.org/10.4135/9781412983433
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20-52. https://doi.org/10.1006/jvbe.2001.1842
Morrison, E. W. (2011). Employee voice behavior: Integration and directions for future research. Academy of Management Annals, 5(1), 373-412. https://doi.org/10.5465/19416520.2011.574506
Morrison, E. W. (2014). Employee voice and silence. The Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 173-197. https://doi.org/10.1146/annurev-orgpsych-031413-091328
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224-247. https://doi.org/10.1016/0001-8791(79)90072-1
Mullen, B., & Copper, C. (1994). The relation between group cohesiveness and performance: An integration. Psychological Bulletin, 115(2), 210-227. https://doi.org/10.1037/0033-2909.115.2.210
Mumford, M. D., & Gustafson, S. B. (1988). Creativity syndrome: Integration, application, and innovation. Psychological Bulletin, 103(1), 27-43. https://doi.org/10.1037/0033-2909.103.1.27
Ng, T. W. H., & Feldman, D. C. (2012). Employee voice behavior: A meta-analytic test of the conservation of resources framework. Journal of Organizational Behavior, 33(2), 216-234. https://doi.org/10.1002/job.754
Ng, T. W. H., Feldman, D. C., & Lam, S. S. K. (2010). Psychological contract breaches, organizational commitment, and innovation- related behaviors: A latent growth modeling approach. Journal of Applied Psychology, 95(4), 744-751. https://doi.org/10.1037/a0018804
O’Reilly, C. A., & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification and internalization on prosocial behavior. Journal of Applied Psychology, 71, 492- 499.
Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of Management, 12(4), 531-544. https://doi.org/10.1177/014920638601200408
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609. https://doi.org/10.1037/h0037335
Qi, Y. Y., & Yang, D. T. (2016). Perceived organizational support, organizational commitment, and voice behavior: the moderating role of supervisor-employee guanxi. The Theory and Practice of Finance and Economics, 37(4), 99-104.
Qin, X., DiRenzo, M.S., Xu, M., & Duan, Y. (2014). When do emotionally exhausted employees speak up? Exploring the potential curvilinear relationship between emotional exhaustion and voice. Journal of Organizational Behavior, 35(7), 1018-1041. https://doi.org/10.1002/job.1948
Rank, J., Pace, V. L.,& Frese, M. (2004). Three avenues for future research on creativity, innovation, and initiative. Applied psychology, 53(4), 518-528. https://doi.org/10.1111/j.1464-0597.2004.00185.x
Rasheed, M. A., Shahzad, K., Nadeem, S., Siddique, M. U., & Conroy, C. (2017). Exploring the role of employee voice between high-performance work system and organizational innovation in small and medium enterprises. Journal of Small Business and Enterprise Development, 24(4), 670-688. https://doi.org/10.1108/JSBED-11-2016-0185
Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66, 358-384
Salter, A., & Alexy, O. (2014). The nature of innovation. In M. Dodgson, D. M. Gann, & N. Phillips (Eds.) The Oxford handbook of innovation management (pp. 26-52). OUP Oxford.
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607. https://doi.org/10.5465/256701
Siebold, G. L. (2007). The essence of military group cohesion. Armed Forces & Society, 33(2), 286-295. https://doi.org/10.1177/0095327X06294173
Song, J., Wu, J., & Gu, J. (2017). Voice behavior and creative performance moderated by stressors. Journal of Managerial Psychology, 32(2), 177-192. https://doi.org/10.1108/JMP-03-2016-0078
Tajfel, H. (1978). Social categorization, social identity and social comparison. In H. Tajfel (Ed.), Differentiation between social groups: Studies in the social psychology of intergroup relations (pp. 61-76). Academic Press.
Van de Ven, A. H. (1986). Central problems in the management of innovation. Management Science, 32(5), 590-607. https://doi.org/10.1287/mnsc.32.5.590
Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41(1), 108-119. https://doi.org/10.5465/256902
Van Dyne, L., Ang, S., & Botero, C. (2003). Conceptualizing employees silence and employee voice as multidimensional constructs. Journal of Management Studies, 40(6), 1360-1392. https://doi.org/10.1111/1467-6486.00384
von Hippel, E. (1994). “Sticky information” and the locus of problem solving: Implications for innovation. Management Science, 40(4), 429-439. http://www.jstor.org/stable/2632751
Wang, C. J., & Yu, T. T. (2019). Moderating effect of team cohesion on the relationship between proactive personality and employee voice. Leadership Science, 4, 83-86.
Wang, E. T., Ying, T. C., Jiang, J. J., & Klein, G. (2006). Group cohesion in organizational innovation: An empirical examination of ERP implementation. Information and Software Technology, 48(4), 235-244. https://doi.org/10.1016/j.infsof.2005.04.006
Wang, J. C. (2017). CEO servant leadership to organizational effectiveness and middle managers [Unpublished doctoral dissertation]. Beijing Jiaotong University.
West, M. A., & Farr, J. L. (1990). Innovation at work. In M. A. West & J. L. Farr (Eds.), Innovation and creativity at work: Psychological and organizational strategies (pp. 3-13). John Wiley and Sons.
West, S. G., Finch, J. F., & Curran, P. J. (1995). Structural equation models with nonnormal variables: Problems and remedies. In R. H. Hoyle (Ed.), Structural equation modeling: Concepts, issues, and applications (pp. 56-75). Sage Publications, Inc.
Wu, X. W., & Liu, L. S. (2014). Research on the relationship between employee job satisfaction and organizational commitment. Journal of Dalian Maritime University (Social Science Edition), 13(5), 41-51.
Yang，F., & Zhang, L. H. (2012). The impact of cognitive style on innovative behavior: The moderating role of team psychological safety and work unit structure. Nankai Business Review, 15(5), 13-25.
Yuan, F., & Woodman, R. W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal, 53(2), 323-342. https://doi.org/10.5465/amj.2010.49388995