The Effects of employee perception of training effectiveness on organizational commitment The moderating effects of organizational culture
Main Article Content
Abstract
In order to cope with rapid changes in current business environment, the pursuit of competitive advantage through the optimal use of human capital is one of the most important strategies to the firms. The employee training plays a key role in cultivating human capital, which can not only bring higher organizational performance but also create strong corporate values. Considering the fact that unique organizational culture in each firm affects the attitudes of organizational members in various ways, we sought to explore the role of organizational culture in order to examine how employee perception of training effectiveness affects organizational commitment. For this purpose, this study tests the relationship between employee perception of training effectiveness and organizational commitment and moderating effects by two types of organizational cultures in this relationship. Based on the analyses of the HCCP data, the results of this study showed that the employee perception of training effectiveness has a significant positive relationship on organizational commitment and that the relationship is constant in the clan-oriented organizational culture, whereas it is significantly weakened under the market-oriented organizational culture.
Metrics
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
Funding data
-
Kwangwoon University
-
National Research Foundation of Korea
Grant numbers NRF-2019S1A5A2A03040926
References
Ahn, S. Y. (2011). Influence of perception of education training on the member's organizational commitment in general hospitals. Korean Journal of Business Administration, 24(4), 2073-2087.http://www.riss.kr/link?id=A82674425
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.https://doi.org/10.1177/014920639101700108 DOI: https://doi.org/10.1177/014920639101700108
Bartlett, K. R. (2001). The relationship between training and organizational commitment: A study in the health care field. Human Resource Development Quarterly, 12(4), 335-352.https://doi.org/10.1002/hrdq.1001 DOI: https://doi.org/10.1002/hrdq.1001
Bassi, L. J., & Van Buren, M. E. (1999). Valuing investments in intellectual capital. International Journal of Technology Management, 18(5-8), 414- 432.https://doi.org/10.1504/ijtm.1999.002779 DOI: https://doi.org/10.1504/IJTM.1999.002779
Bramley, P. (1996). Evaluating training effectiveness: Benchmarking your training activity against best practice. NY: McGraw-Hill Book Company.https://doi.org/10.1016/b978-0-7506-3948-4.50014-7 DOI: https://doi.org/10.1016/B978-0-7506-3948-4.50014-7
Bunch, K. J. (2007). Training failure as a consequence of organizational culture. Human Resource Development Review, 6(2), 142-163.https://doi.org/10.1177/1534484307299273 DOI: https://doi.org/10.1177/1534484307299273
Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and changing organizational culture. MA: Addison-Wesley.
Carr, J. Z., Schmidt, A. M., Ford, J. K., & DeShon, R. P. (2003). Climate perceptions matter: A meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied psychology, 88(4), 605-619.https://doi.org/10.1037/0021-9010.88.4.605 DOI: https://doi.org/10.1037/0021-9010.88.4.605
Cho, S. S., & Huh, M. G. (2013). Leadership, culture, and organizational ambidexterity-Based on the competing values model. Journal of Human Resource Management Research, 20(1), 15-38.http://www.riss.kr/link?id=A99604547
Coff, R. W., & Raffiee, J. (2015). Towards a theory of perceived firm-specific human capital. Academy of Management Perspectives, 29(3), 326- 341. https://doi.org/10.5465/amp.2014.0112 DOI: https://doi.org/10.5465/amp.2014.0112
Cropanzano, R., & Mitchell, M. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900.https://doi.org/10.1177/0149206305279602 DOI: https://doi.org/10.1177/0149206305279602
Deal, T. E., & Kennedy, A. A. (1982). Corporate cultures: The rites and rituals of organizational life. Boston: Addison-Wesley.https://doi.org/10.1016/0007-6813(83)90092-7 DOI: https://doi.org/10.1016/0007-6813(83)90092-7
DeSimone, R. L., Werner, J. M., & Harris, D. M. (2006). Human resource development. Orlando, FL: Harcourt.
Ferris, G. R., Hochwarter, W. A., Buckley, M. R., Harrell-Cook, G., & Frink, D. D. (1999). Human resources management: Some new directions. Journal of Management, 25(3), 385-426. https://doi.org/10.1177/014920639902500306 DOI: https://doi.org/10.1177/014920639902500306
Garcia, M. U. (2005). Training and business performance: The Spanish case. The International Journal of Human Resource Management, 16(9), 1691-1710.https://doi.org/10.1080/09585190500239341 DOI: https://doi.org/10.1080/09585190500239341
Green, F., Felstead, A., Mayhew, K., & Pack, A. (2000). The impact of training on labour mobility: Individual and firm‐level evidence from britain. British Journal of Industrial Relations, 38(2), 261-275. https://doi.org/10.1111/1467-8543.00162 DOI: https://doi.org/10.1111/1467-8543.00162
Hartnell, C. A., Ou, A. Y., & Kinicki, A. (2011). Organizational culture and organizational effectiveness: a meta-analytic investigation of the competing values framework’s theoretical suppositions. Journal of Applied Psychology, 96(4), 677-694. https://doi.org/10.1037/a0021987 DOI: https://doi.org/10.1037/a0021987
Holton III, E. F. (1996). The flawed four‐level evaluation model. Human Resource Development Quarterly, 7(1), 5-21.https://doi.org/10.1002/hrdq.3920070103 DOI: https://doi.org/10.1002/hrdq.3920070103
Huselid, M. A., & Becker, B. E. (1996). Methodological issues in cross‐sectional and panel estimates of the human resource‐firm performance link. Industrial Relations: A Journal of Economy and Society, 35(3), 400-422.https://doi.org/10.1111/j.1468-232x.1996.tb00413.x DOI: https://doi.org/10.1111/j.1468-232X.1996.tb00413.x
Jeon, E. J., Song, Y. S., & Lee, H. S. (2011). The influence of the characteristics of S-OJT programs on organizational commitment and turnover intention. Asia Pacific Journal of Small Business, 33(4), 177-199.http://www.riss.kr/link?id=A87016339
Jiang, K., Hu, J., Liu, S., & P. Lepak, D. P. (2017). Understanding employees’ perceptions of human resource practices: Effects of demographic dissimilarity to managers and coworkers. Human Resource Management, 56(1), 69-91.
https://doi.org/10.1002/hrm.21771 DOI: https://doi.org/10.1002/hrm.21771
Katou, A. A., & Budhwar, P. S. (2006). Human resource management systems and organizational performance: a test of a mediating model in the Greek manufacturing context. The International Journal of Human Resource Management, 17(7), 1223-1253.https://doi.org/10.1080/09585190600756525 DOI: https://doi.org/10.1080/09585190600756525
Kim, K. T. (2008). A study on the relationship between training investment and organizational performance: Mediating effects of job satisfaction, job skill enhancement, and employee competence. Journal of Organization and Management, 32(4), 29-57. https://doi.org/10.23840/agehrd.2010.42.4.275 DOI: https://doi.org/10.23840/agehrd.2010.42.4.275
Kim, K. T., & Cho, B. S. (2008). A study on the relationships between HRM and organizational outcomes: Mediating effects of employee attitude as an HRM performance. Korean Journal of Management, 16(1), 115-157.http://www.riss.kr/link?id=A76443993
Kim, M. K., & Na, I. G. (2012). The effects of education and training on firm performance: The mediating effects of transfer. Korea Journal of Business Administration, 25(4), 2047-2064.http://www.riss.kr/link?id=A60211799
Kwak, W. S. (1999). Relationships between organizational culture, human resource practices, and customer-oriented service performance in service corporate. The Korea Journal of Industrial and Organizational Psychology, 12(2), 195-206.http://www.riss.kr/link?id=A100628200
Lee, H. Y. (2017). Structural analysis of innovative organizational culture, education and training, organizational commitment, and human resource capacity: Analysis of HCCP panel data. Journal of Culture Industry, 17(4), 135- 145.http://www.riss.kr/link?id=A104868754
Lee, M. K., & Jeon, S. G. (2016). A study of the moderating effects of organizational culture between organizational justice and organizational citizenship behavior according to various functions in R&D. Journal of Human Resource Management Research, 23(1), 199-215.https://doi.org/10.14396/jhrmr.2016.23.1.199 DOI: https://doi.org/10.14396/jhrmr.2016.23.1.199
Lee, S. J., & Yoo, T. Y. (2013). The effect of continuous learning activity on organizational commitment and work engagement: The mediating effect of self-perceived employability. The Korea Journal of Industrial and Organizational Psychology, 26(1), 47-72. https://doi.org/10.24230/ksiop.26.1.201302.47 DOI: https://doi.org/10.24230/kjiop.v26i1.47-72
Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin, 108(2), 171- 194. https://doi.org/10.1037/0033-2909.108.2.171 DOI: https://doi.org/10.1037/0033-2909.108.2.171
Meyer, J. P., & Allen, N. J. (1991). A three- component conceptualization of organizational commitment. Human Resource Management Review, 1, 61-89.https://doi.org/10.1016/1053-4822(91)90011-z DOI: https://doi.org/10.1016/1053-4822(91)90011-Z
Meyer, J. P., Paunonen, S. V., Gellatly, I. R., Goffin, R. D., & Jackson, D. N. (1989). Organizational commitment and job performance: It’s the nature of the commitment that counts. Journal of Applied Psychology, 74(1), 152. https://doi.org/10.1037/0021-9010.74.1.152 DOI: https://doi.org/10.1037/0021-9010.74.1.152
Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-organization linkage. The Psychology of Commitment Absenteism, and Turn over. New York: Academic Press.
Na, H. S., Kwon, S. H., Kim, Y. D., & Kim, G. Y. (2018). The effects of education and training on the performances in korean firms. Journal of Human Resource Management Research, 25(2), 153-171.https://doi.org/10.14396/jhrmr.2018.25.2.153 DOI: https://doi.org/10.14396/jhrmr.2018.25.2.153
Na, I. G. (2016). The analysis on the causal relationship between investments on training and firm performance. Journal of Human Resource Management Research, 23(1), 323-344.https://doi.org/10.14396/jhrmr.2016.23.1.323 DOI: https://doi.org/10.14396/jhrmr.2016.23.1.323
Nadler, D. A., & Tushman, M. L. (1989). Organizational frame bending: Principles for managing reorientation. Academy of Management Perspectives, 3(3), 194-204.https://doi.org/10.5465/ame.1989.4274738 DOI: https://doi.org/10.5465/ame.1989.4274738
No, Y. E. (2015). A study on the relationship between organizational culture and S-OJT delivery action. Unpublished Master’s Thesis, Kyungpook National University, Daegu, Korea. http://dcollection.knu.ac.kr/jsp/common/DcLoOrgPer.jsp?sItemId=000000065544
Oh, S., Roh, S. C., Kang, M. U., & Suh, Y. W. (2015). Resilience as a mediator ;inking transformational leadership and person-centered organizational culture to organizational effectiveness. Korean Journal of Industrial and Organizational Psychology, 28(4), 829-854.https://doi.org/10.24230/ksiop.28.4.201511.829 DOI: https://doi.org/10.24230/kjiop.v28i4.829-854
Ostroff, C., & Bowen, D. E. (2000). Moving HR to a higher level: HR practices and organizational effectiveness. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions (pp. 211-266). San Francisco, CA, US: Jossey-Bass.
Park, S. M. & Park, J. H. (2012). The effects of informal learning on financial performance with the mediation of non-financial performance in corporate settings. The Korean Journal of Human Resource Development Quarterly, 14(1), 1-26. http://doi.org/10.18211/kjhrdq.2012.14.1.001 DOI: https://doi.org/10.18211/kjhrdq.2012.14.1.001
Park, H. K. & Lee, C. (2011). The moderating effect of organizational Support on the relationship between S-OJT delivery action and organizational commitment, S-OJT delivery action and job involvement. Journal of Vocational Education & Training, 14(2), 107- 126.https://doi.org/10.36907/krivet.2011.14.2.107 DOI: https://doi.org/10.36907/krivet.2011.14.2.107
Parker, R., & Bradley, L. (2000). Organisational culture in the public sector: Evidence from six organisations. International Journal of Public Sector Management, 13(2), 125-141.https://doi.org/10.1108/09513550010338773 DOI: https://doi.org/10.1108/09513550010338773
Sathe, V. (1983). Implications of corporate culture: A manager’s guide to action. Organizational Dynamics, 12(2), 5-23.https://doi.org/10.1016/0090-2616(83)90030.x DOI: https://doi.org/10.1016/0090-2616(83)90030-X
Schein, E. H. (1985). Organizational Culture and Leadership. San Francisco: Jossey-Bass.
Schneider, B. (1990). Organizational climate and culture. Annual Review of Psychology, 64(1), 5-39. DOI: https://doi.org/10.1146/annurev-psych-113011-143809
Shaw, J. D., Park, T. Y., & Kim, E. (2013). A resource-based perspective on human capital losses, HRM investments, and organizational performance. Strategic Management Journal, 34(5), 575-589.https://doi.org/10.1002/smj.2025 DOI: https://doi.org/10.1002/smj.2025
Somers, M. J. (1995), Organizational commitment, turnover and absenteeism: An examination of direct and interaction effects. Journal of Organizational Behavior, 16(1), 49-58.https://doi.org/10.1002/job.4030160107 DOI: https://doi.org/10.1002/job.4030160107
Sung, SY, Choi, JN. (2018). Effects of training and development on employee outcomes and firm innovative performance: Moderating roles of voluntary participation and evaluation. Human Resources Management, 57(6), 1339-1353. https://doi.org/10.1002/hrm.21909 DOI: https://doi.org/10.1002/hrm.21909
Tabassi, A. A., Ramli, M., & Bakar, A. H. A. (2012). Effects of training and motivation practices on teamwork improvement and task efficiency: The case of construction firms. International Journal of Project Management, 30(2), 213-224.https://doi.org/10.1016/j.ijproman.2011.05.009 DOI: https://doi.org/10.1016/j.ijproman.2011.05.009
Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta‐analytic findings. Personnel psychology, 46(2), 259-293.https://doi.org/10.1111/j.1744-6570.1993.tb00874.x DOI: https://doi.org/10.1111/j.1744-6570.1993.tb00874.x
Tharenou, P., Saks, A. M., & Moore, C. (2007). A review and critique of research on training and organizational-level outcomes. Human Resource Management Review, 17(3), 251-273.https://doi.org/10.1016/j.hrmr.2007.07.004 DOI: https://doi.org/10.1016/j.hrmr.2007.07.004
Wang, Y., Kim, S., Rafferty, A., & Sanders, K. (2020) Employee perceptions of HR practices: A critical review and future directions. The International Journal of Human Resource Management, 31(1), 128-173.https://doi.org/10.1080/09585192.2019.1674360 DOI: https://doi.org/10.1080/09585192.2019.1674360
Wilkins, A. L., & Ouchi, W. G. (1983). Efficient cultures: Exploring the relationship between culture and organizational performance. Administrative Science Quarterly, 28(3), 468-481. https://doi.org/10.2307/2392253 DOI: https://doi.org/10.2307/2392253
Wright, P. M., Gardner, T. M., Moynihan, L. M., & Allen, M. R. (2005). The relationship between HR practices and firm performance: Examining causal order. Personnel Psychology, 58(2), 409-446.https://doi.org/10.1111/j.1744-6570.2005.00487.x DOI: https://doi.org/10.1111/j.1744-6570.2005.00487.x
Wright, P. M., & McMahan, G. C. (1992). Theoretical perspectives for strategic human resource management. Journal of Management, 18(2), 295-320. https://doi.org/10.1177/014920639201800205 DOI: https://doi.org/10.1177/014920639201800205
Zammuto, R. F., & Krakower, J. Y. (1991). Quantitative and qualitative studies of organizational culture.