Job Satisfaction of Disabled and Non-disabled Employees Satisfaction Levels and the Mediators

Main Article Content

KwanHo Suk
SeJeong Yun
https://orcid.org/0000-0003-2731-6729

Abstract

Despite increasing interest among researchers in the job satisfaction of disabled employees, surprisingly little attention has been directed to the difference in job satisfaction between disabled and non-disabled employees in Korea. This research intends to understand the levels of job satisfaction between employees with and without disability. Another important goal of the current research is to understand which job characteristics can explain the difference in job satisfaction between disabled and non-disabled employees. This paper analyzed Korean Labor and Income Panel Study (KLIPS) data collected in 2018. The result showed that disabled paid workers’ job satisfaction was lower than that of non-disabled workers. Mediation tests indicated that the difference in job satisfaction can be explained by several job properties such as lower monthly income, fewer fringe benefits, mismatch between job and skill, and greater proportion of part-time workers of disabled (vs. non-disabled) employees.

Metrics

Metrics Loading ...

Article Details

How to Cite
Suk, K., & Yun, S. (2021). Job Satisfaction of Disabled and Non-disabled Employees: Satisfaction Levels and the Mediators. Korean Journal of Industrial and Organizational Psychology, 34(3), 425–450. https://doi.org/10.24230/kjiop.v34i3.425-450
Section
Empirical Articles

References

Artz, B. (2010). Fringe benefits and job satisfaction. International Journal of Manpower, 31(6), 626-644.https://doi.org/10.1108/01437721011073346

Bae, K. J. (2008). An analysis on the change in job satisfaction. Labor Review, 40, 84-95. Retrieved fromhttp://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE01563730

Baron, R. M., & Kenny, D. A. (1986). The Moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.

Beatty, J. E., Baldridge, D. C., Boehm, S. A., Kulkarni. M. & Colella, A. J. (2019). On the treatment of persons with disabilities in organizations: A review and research agenda, Human Resource Management, 58(2), 119-137. https://doi.org/10.1002/hrm.21940

Blinder, A. S. (1973). Wage discrimination: Reduced form and structural estimates. Journal of Human Resources, 8(4), 436-455.https://doi.org/10.2307/144855

Boyce, C. J., Brown, G. D. A., & Moore, S. C. (2010). Money and happiness: Rank of income, not income, affects life satisfaction. Psychological Science, 21(4), 471-475.https://doi.org/10.1177/0956797610362671

Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311.https://doi.org/10.1037/h0055617

Brooks, J. D. (2019). Just a little respect: Differences in job satisfaction among individuals with and without disabilities. Social Science Quarterly, 100(1), 379-388. https://doi.org/10.1111/ssqu.12543

Byon, K. (2010). A study on conceptualization and measurement of quality of work among the paid employee of persons with disabilities. Disability & Employment, 20(2), 189-211. https://doi.org/10.15707/disem.2010.20.2.008

Cha, S. H., & Chu, H. J. (2010). The effect of education and skill mismatch on wage, job satisfaction, and intention to leave. The Journal of Economics and Finance of Education, 19(3), 177-215. Retrieved fromhttp://scholar.dkyobobook.co.kr/searchDetail.laf?barcode=4010023117991

Chang, Y., Lee, E., Sim, J. Y., & Kim, E. (2020). A study on the paradigm shift in employment for the disabled: Introducing the disability- inclusive management. Korean Journal of Business Ethics, 20(1), 113-133. http://dx.doi.org/10.34273/kjbe.2020.20.1.005

Cho, J. H., & Kim, K. M. (2018). A study on factors affecting job satisfaction according to the types of disabilities: Physical impairment, visual impairment, hearing and speech impairment, intellectual disability and autistic spectrum. Disability & Employment, 28(3), 31-57. https://doi.org/10.15707/disem.2018.28.3.002

Choi, C. S., Jung, E. J., & Choi, S. H. (2017). Study on the relationship between job satisfaction and job retention for the worker with disability: Focusing on the mediating effects of self-esteem and the moderating effects of discrimination experience. Disability & Employment, 27(1), 231-253. https://doi.org/10.15707/disem.2017.27.1.009

Choi, H. G., & Yeum, D. M. (2019). Study on types of work discrimination experience and life satisfaction of the disabled doing wage work: Focus on mediating effect of job satisfaction. Journal of Social Science, 30(4), 265-279. https://doi.org/10.16881/jss.2019.10.30.4.265

Choi, S. C., Lee, H. J., Chung, S. A., & Lee, J. S. (2014), Work-family conflict and organizational commitment workers in small and medium sized enterprises: The moderate variabe effects of employee benefits. Korean Journal of Industrial and Organizational Psychology, 27(3), 543-562. https://doi.org/10.24230/kjiop.v27i3.543-563

Clark, A. E. (1997). Satisfaction and gender: Why are woman so happy at work?. Labour Economics, 4(4), 341-372. https://doi.org/10.1016/S0927-5371(97)00010-9

Clark, A. E., & Oswald, A. J. (1996) Satisfaction and comparison income. Journal of Public Economics, 61(3), 359-381. https://doi.org/10.1016/0047-2727(95)01564-7

Colella, A., DeNisi, A. S., & Varma, A. (1997). Appraising the performance of employees with disabilities: A review and model. Human Resource Management Review, 7(1), 27-53. https://doi.org/10.1016/S1053-4822(97)90004-8

Form, W. H., & Geschwender, J. A. (1962). Social reference basis of job satisfaction: The case of manual workers. American Sociological Review, 27(2), 228-237. https://doi.org/10.2307/2089678

Han, M. S. (2013). Study on job satisfaction of regular employees with disability. (Daegu University). Retrieved from http://www.riss.kr/link?id=T13259462

Han, S. H. (2020), A study on the effects of job satisfaction on wage-disability on daily life satisfaction: Focusing on mediating effect of self-esteem and moderating effect of discrimination experience. Disability & Employment, 30(1), 99-120. https://doi.org/10.15707/disem.2020.30.1.005

Hayes, A. F. (2017). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach. New York, NY: Guilford.

Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The Motivation to Work, 2nd edition, New York, NY: John Wiley.

Jeon, H. Y. (2019). Analysis of job satisfaction types and the influencing factors of disabilities and non-disabilities wage workers. Disability & Employment, 29(1), 5-34. https://doi.org/10.15707/disem.2019.29.1.001

Jeon, H. Y. (2020). The relationship between discrimination in workplace and job satisfaction workers with of physical disabilities: focusing on the mediating and moderating effects of psychological variable. Disability & Employment, 30(1), 51-75. https://doi.org/10.15707/disem.2020.30.1.003

Jones, M., Mavromaras, K., Sloane, P., & Wei, Z. (2014). Disability, job mismatch, earnings and job satisfaction in Australia. Cambridge Journal of Economics, 38(5), 1221-1246. https://doi.org/10.1093/cje/beu014

Jones, M. K., & Sloane, P. J. (2010). Disability and skill mismatch. Economic Record, 86(s1), 101-114. https://doi.org/10.1111/j.1475-4932.2010.00659.x

Joo, S. J., & Han, S. D. (2010). Differences in working conditions and job satisfaction by working type of disabled workers. Disability & Employment, 20(3), 47-74. https://doi.org/10.15707/disem.2010.20.3.003

Judge, T. A., & Kammeyer-Mueller, J. D. (2012). Job attitudes. Annual Review of Psychology, 63, 341-367. https://doi.org/10.1146/annurev-psych-120710-100511

Judge, T. A., & Watanabe, S. (1993). Another look at the job satisfaction-life satisfaction relationship. Journal of Applied Psychology, 78(6), 937-948. https://doi.org/10.1037/0021-9010.78.6.939

Jun, Y. H., Nam, Y. H., & Ryu, J. J. (2011). Relationships among socioeconomic status, health behavior, health status and job satisfaction. Disability & Employment, 21(1), 187-208. https://doi.org/10.15707/disem.2011.21.1.008

Kang, D. U. (2004). An empirical analysis on the discriminations (employment and wage) for people with disabilities. Korean Journal of Social Welfare, 56(2), 121-144. Retrieved from http://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE07238541

Kang, S. G., & Lim, K. W. (2017). Analysis of longitudinal factors on satisafaction of job and daily-life for people with disabilities in South Korea. Disability & Employment, 27(2), 29-45. https://doi.org/10.15707/disem.2017.27.2.002

Kaye, H. S. (2009). Stuck at the bottom rung: Occupational characteristics of workers with disabilities. Journal of Occupational Rehabilitation, 19(2), 115-128. https://doi.org/10.1007/s10926-009-9175-2

Kim, J. I. (2013). The influence of disability acceptance, discrimination, socioeconomic status of workers with disabilities on job satisfaction and life satisfaction. Disability & Employment, 23(4), 59-84. https://doi.org/10.15707/disem.2013.23.4.003

Kim, K. J. (2011). A study on factors influencing job satisfaction of disabled employees. Disability & Employment, 21(2), 189-216. https://doi.org/10.15707/disem.2011.21.2.008

Kim, M. Y. (2017). An analysis on job satisfaction of working condition of disabled paid-worker. Disability & Employment, 27(1), 177-202. https://doi.org/10.15707/disem.2017.27.1.007

Kim, S. A., & Cho, Y. I. (2013). The effects of benefits on job satisfaction and organizational commitment: Differential effects of obligational and voluntary benefits. Business Management Research, 6(2), 1-13. Retrieved from http://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE02346213

Kim, K. W., & Kim, S. A. (1996). A study on the turnover factors of workers with disabilities and workers without disabilities. Korean Journal of Social Welfare, 29, 42-67. Retrieved fromhttp://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE07238063

Kim, D. J., & Ko, M. S. (2012). Effect of the discrimination in the workplace for job satisfaction and disability acceptance of a wage workers with disabilities. Journal of Vocational Rehabilitation, 22(2), 5-29. Retrieved from https://kmbase.medric.or.kr/KMID/1001720120220020005

Kim, J. J., Park, J. K., & Kim, I. S. (2014). Analysis on the influence factors on job maintenance and satisfaction of individuals with physical disabilities. The Journal of Special Education: Theory and Practice, 15(4), 559-585. Retrieved fromhttp://kiss.kstudy.com.access.yonsei.ac.kr:8080/thesis/thesis-view.asp?key=3363934

Konrad, A. M., Moore, M. E., Ng, E. S., Doherty, A. J., & Breward, K. (2013). Temporary work, underemployment and workplace accommodations: Relationship to well-being for workers with disabilities. British Journal of Management, 24(3), 367-382.https://doi.org/10.1111/j.1467-8551.2011.00809.x

Korea Employment Agency for Persons with Disabilities. (2019). A study on the economic activities of people with disabilities in 2019. Korea Employment Agency for Persons with Disabilities Employment Development Institute. Retrieved fromhttps://edi.kead.or.kr/BoardType01.do?bid=36&mid=220&cmd=_view&idx=13208&currentPage=1&searchYear=0&searchField=0&searchString=

Korea Employment Agency for Persons with Disabilities. (2020). A study on Korea panel of employment for the disabled in 2019. Korea Employment Agency for Persons with Disabilities Employment Development Institute. Retrieved fromhttps://edi.kead.or.kr/BoardType01.do?bid=20&mid=38&cmd=_view&idx=14254&currentPage=1&searchYear=0&searchField=0&searchString=

Kulas, J. T., Klahr, R., & Knights, L. (2019). Confound it! Social desirability and the “reverse-coding” method effect. European Journal of Psychological Assessment, 35(6), 855-867. https://doi.org/10.1027/1015-5759/a000459

Lee, E. J. (2009). A study on the factors influencing to job satisfaction for disabled workers. (Ewha Womans University). Retrieved from http://www.riss.kr/link?id=T11551485

Lee, H. J. (2018). A study on factors affecting the job satisfaction and dissatisfaction of wage workers with disabilities. Studies on Life and Culture,https://doi.org/10.17924/solc.2018.49.567

Lee, S. G. (2014). Relation analysis among the discriminatory experience, job satisfaction and life satisfaction of disabled workers: Focusing on gender and employment status differences. The Women’s Studies, 87(2), 349-381. Retrieved fromhttp://scholar.dkyobobook.co.kr/searchDetail.laf?barcode=4010023947185

Lee, S. H. (2006). The measurement of subjective satisfaction using labor panel data. Labor Review, 17, 77-86. Retrieved fromhttp://www.dbpia.co.kr/journal/articleDetail?nodeId=NODE01563258

Lee, C. S., & Kim, M. S. (2012). The study on the psychosocial variables influencing job satisfaction of the working people with disabilities. Disability & Employment, 22(1), 29-54.https://doi.org/10.15707/disem.2012.22.1.002

Lee, T. H., & Kim, J. T. (2012). The effect of social support on the turnover intention of employees with visual impairment. Disability & Employment, 22(2), 5-24.https://doi.org/10.15707/disem.2012.22.2.001

Lee, D. Y., & Lee, J. J. (2007). An analysis on the organization effect in job satisfaction of employee with disability: An application of HLM model using the survey data of the actual condition for employee with disability in 2005. Korean Social Security Studies, 23(1), 177-203. Retrieved from https://kmbase.medric.or.kr/Main.aspx?d=KMBASE&i=1124020070230010177&m=VIEW

Lee, J. S., & Seo, J. H. (2014). The effects of the disability anti-discrimination law on the job tenure of disabled workers: Focusing on the mediating effects of job satisfaction. Disability & Employment, 24(2), 67-95. https://doi.org/10.15707/disem.2014.24.2.003

Lee, M. A., & Shin, H. R. (2019). Convenience facilities and job satisfaction of employees with disabilities: Perceived safety as a mediator. Disability & Employment, 29(3), 5-30. https://doi.org/10.15707/disem.2019.29.3.001

Lee, H. J., Yoon, S. I., Choi, S. L., & Yoon, S. T. (2019). A study on factors affecting job satisfaction of wage workers: Focusing on the sociodemographic factors, personality trait factors, and organizational factors. Studies on Life and Culture, 52, 85-107. https://doi.org/10.17924/solc.2019.52.85

Linkowski, D. C. (1971). A scale to measure acceptance of disability. Rehabilitation Counseling Bulletin, 14(4), 236-244.

Locke, E. A. (1969). What is job satisfaction. Organizational Behavior and Human Performance, 4(4), 309-336. https://doi.org/10.1016/0030-5073(69)90013-0

Malo, M. Á. (2003). Las personas con discapacidad en el mercado de trabajo español. Revista del Ministerio de Trabajo Y Asuntos Sociales, 46, 99-126.

Markel, K. S., & Barclay, L. A. (2009). Addressing the underemployment of persons with disabilities: Recommendations for expanding organizational social responsibilities. Employee Responsibilities and Rights Journal, 21(4), 305-318. https://doi.org/10.1007/s10672-009-9125-3

McKay, P. F., Avery, D. R., & Morris, M. A. (2008). Mean racial-ethnic differences in employee sales performance: The moderating role of diversity climate. Personnel Psychology, 61(2), 349-374. https://doi.org/10.1111/j.1744-6570.2008.00116.x

Miller, H. E., & Terborg, J. R. (1979). Job attitude of part-time and full-time employees. Journal of Applied Psychology, 64(3), 380-386. https://doi.org/10.1037/0021-9010.64.4.380

Oaxaca, R. (1973). Male-female wage differentials in urban labor markets. International Economic Review, 4(3), 693-709. https://doi.org/10.2307/2525981

Oh, U. C. (2011). Employment and wage differentials between people with and without disabilities. Korean Social Security Studies, 27(1), 1-25. Retrieved from https://kmbase.medric.or.kr/KMID/1124020110270010001

Oh, U. C. (2016). A comparative study on the broadness of the concept of disability in anti-discrimination laws of OECD countries. Journal of Critical Social Policy, 53, 442-486. Retrieved from http://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE07062662

Oh, I. S., Kim, K. H., Darnold, T. C., Hwang, J. O., Yoo, T. Y., Park, Y. A., & Park, L. H. (2007). Relationships among job satisfaction, organizational commitment, job performance, and turnover intention: A literature review and meta-analysis with Korean samples. Korean Journal of Management, 15(4), 43-86. Retrieved from http://scholar.dkyobobook.co.kr/searchDetail.laf?barcode=4010021592723

Pagán, R. (2014). What makes workers with disabilities happy? The importance of non- pecuniary characteristics. Health Economics, 23(2), 241-247. https://doi.org/10.1002/hec.2905

Pagán, R., & Malo, M. Á. (2009). Job satisfaction and disability: Lower expectations about jobs or a matter of health?. Spanish Economic Review, 11(1), 865-885. https://doi.org/10.1007/s10108-008-9043-9

Pagán-Rodríguez, R. (2015). Disability, training, and job satisfaction. Social Indicators Research, 122(3), 865-885. https://doi.org/10.1007/s11205-014-0719-2

Park, J. C. (2013). Empirical study on double discrimination on the elderly with disability in labor market: Focusing on employment discrimination and wage discrimination of wage earners. Korean Journal of Social Welfare, 65(2), 79-102. Retrieved from http://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE07237238

Park, J. S., Hu, S. H., & Jung, T. Y. (2011). The influence of working-conditioning of disabled paid-worker on job-satisfaction, and life-satisfaction on the job. Disability & Employment, 21(1), 167-186. https://doi.org/10.15707/disem.2011.21.1.007

Park, K. P., & Kim, D. C. (2017). Factors affecting the life satisfaction of disabled workers by employment status: A comparative study focused on job satisfaction, organizational commitment and self-esteem. Disability & Employment, 27(1), 29-55. https://doi.org/10.15707/disem.2017.27.1.002

Park, J. K., & Kim, J. J. (2009). A study on the subjective quality of life of people with disabilities. Journal of Rehabilitation Research, 13(1), 163-186. Retrieved fromhttp://scholar.dkyobobook.co.kr/searchDetail.laf?barcode=4010022841978

Park, J. K., Kim, J. J., & Kang, Y. J. (2010). Job satisfaction of workers with disabilities. Disability & Employment, 20(1), 5-32. https://doi.org/10.15707/disem.2010.20.1.001

Park, M. R., Lee, D. Y., & Lee, Y. J. (2013). A study on the work conditions, job satisfaction, and life satisfaction among women with disability: Focusing on the comparison with male counterparts. Korean Council of Physical, Multiple & Health Disabilities, 56(2), 215-242. Retrieved from http://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE08866309

Park, H. S., & Yang, H. T. (2013). The effect of discrimination experience of wage workers on job satisfaction: Focused on the mediating effect of self-esteem. Journal of Disability and Welfare, 22, 67~84. Retrieved from http://scholar.dkyobobook.co.kr/searchDetail.laf?barcode=4050025260910

Roessler, R. T., & Rumrill, P. D. (1998). Reducing workplace barriers to enhance job satisfaction: An important post-employment service for employees with chronic illness. Journal of Vocational Rehabilitation, 10(3), 219-229. https://doi.org/10.3233/JVR-1998-10305

Sánchez-Sánchez, N., & McGuinness, S. (2015). Decomposing the impacts of overeducation and overskilling on earnings and job satisfaction: An analysis using REFLEX data. Education Economics, 23(4), 419-432. https://doi.org/10.1080/09645292.2013.846297

Schur, L. A. (2002). Dead-end jobs or a path to economic well-being? The consequences of non-standard work among people with disabilities. Behavioral Sciences and the Law, 20(6), 601-620. https://doi.org/10.1002/bsl.512

Schur, L., Kruse, D., Blasi, J., & Blanck, P. (2009). Is disability disabling in all workplaces? Workplace disparities and corporate culture. Industrial Relations, 48(3), 381-410. https://doi.org/10.1111/j.1468-232X.2009.00565.x

Sim, J. Y., Kwak, J. R., Nam, Y. H., & Jo, I. Y. (2017). A comparative study on the status and policy of disabled people in OECD countries. Korea Employment Agency for Persons with Disabilities Employment Development Institute. Retrieved from http://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE07280458

Sim, J. Y., Nam, Y. H., & Jo, I. Y. (2018). Comparison of changes regarding quota employment system for the disabled in major countries. Korean Journal of Social Welfare, 70(3), 29-50. Retrieved from http://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE07522920

Sloane, P. J., & Williams, H. (2000). Job satisfaction, comparison earnings, and gender. Labour, 14(3), 473-502. https://doi.org/10.1111/1467-9914.00142

Song, J. Y. (2012). Verification for the mediating effect of disability acceptance and job retention on the relationship between discrimination and job satisfaction against wage earners with disabilities. Social Science Research Review, 28(4), 329-346. Retrieved fromhttp://www.dbpia.co.kr/Journal/articleDetail?nodeId=NODE02052159

Stone, D. L., & Colella, A. (1996). A model of factors affecting the treatment of disabled individuals in organizations. Academy of Management Journal, 21(2), 352-401.https://doi.org/10.5465/amr.1996.9605060216

Suk, K., Cho, H., Kim, T., Han, T. R., Bang, C. H., Kim, G. (2021). Korean disability equality index (KDEI): Development and validation of a scale for measuring workplace disabled- friendliness. Korean Management Review, 50(3), 704-744. http://dx.doi.org/10.17287/kmr.2021.50.3.709

Sung, J. H., Lee, Y. M., & Oh, S. J. (2006). A study of disabled women and non-disabled women’s job situations and job stisfaction - Focused on the women worked at same workplace. The Journal of Asian Women, 45(1), 101-140. Retrieved from http://www.dbpia.co.kr.ssl.access.yonsei.ac.kr/journal/articleDetail?nodeId=NODE01107264

Uppal, S. (2005). Disability, workplace characteristics and job satisfaction. International Journal of Manpower, 26(4), 336-349. https://doi.org/10.1108/01437720510609537

World Health Organization (2001). International classification of functioning, disability and health, Geneva: WHO.

World Health Organization (2011). World report on disability, Geneva: WHO.

Yang, B. H., Hwang, H. Y., Oah, S. Z., & Lee, J. I. (2001). Differences of permanent and temporal employee in organizational commitment and job attitude. Korean Journal of Industrial and Organizational Psychology, 14(2), 73-91. Retrieved from http://www.dbpia.co.kr/journal/articleDetail?nodeId=NODE06370137

Yeum, D. M., Kim, M. J., & Baek, H. Y. (2013). Focused on the mediating effects of job satisfaction, the impact of the social networks of workers with disabilities on life satisfaction. Disability & Employment, 23(1), 303-325. https://doi.org/10.15707/disem.2013.23.1.012

Yeum, D. M., & Lee, S. D. (2014). A study on the effect of the discrimination in the workplace on life satisfaction through mediated moderating effect and moderated mediation effect: Focused on the job satisfaction and self-esteem. Disability & Employment, 24(1), 139-165. https://doi.org/10.15707/disem.2014.24.1.006