Work-Family Conflict and organizational commitment workers in small and medium sized enterprises The moderate variable effects of employee benefits
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Nov 30, 2014
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Abstract
The purposes of this study were to confirm the effect of work-family spillover toward organizational commitment of workers in small and medium sized enterprises, who offered less benefits for maintaining balanced life between workplace and household than major company, and to verify moderate effects of benefits. This study carried out 269 workers in small and medium sized enterprises located in metropolitan area. The major findings were summarized as follows: First, work-family negative spillover, work-family positive spillover, employee benefits showed effects on organizational commitment. Second, the moderating effect of benefits was shown on the relationship between work-family negative spillover and organizational commitment.
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Choi, S., Lee, H., Chung, S., & Lee, J. (2014). Work-Family Conflict and organizational commitment workers in small and medium sized enterprises: The moderate variable effects of employee benefits. Korean Journal of Industrial and Organizational Psychology, 27(3), 543–563. https://doi.org/10.24230/kjiop.v27i3.543-563
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Empirical Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
중소기업청 (http://www.smba.go.kr/)
2011년도 중소기업현황 (http://kobiz.or.kr/bbs/)
고용노동부 (2013). 기업체노동비용조사보고서, 서울: 고용노동부.
고재원, 남기덕 (2009). 시간-기반적 직장-가정 갈등경험에 미치는 성역할 고정관념의 영향. 한국심리학회지: 산업 및 조직, 22(3), 373-397.
김경희, 정은주 (2006). 사회복지관 일선사회복지사의 직무만족 결정변인에 관한 연구 - 서울지역 사회복지관 중심으로. 사회연구, 12(2), 107-131.
김성경 (2011). 기혼취업 여성의 특성이 일-가족의 긍정적 전이 및 부정적 전이에 미치는 영향에 관한 연구. 한국가족사회복지학, 33, 69-94.
김종관, 이윤경, 송지용 (2008). 맞춤형 복지제도가 복리후생만족도와 조직효과성에 미치는 영향-부산광역시 공무원을 중심으로. 경영사학, 23(3), 283-316.
김효선, 김옥선 (2010). 다중역할의 상호향상 효과: 일-가정 영역 간 자원의 긍정적 전이에 관한 분석. 경영학연구, 39(2), 375- 407.
방하남 (2000). 직무만족도와 생활만족도의 결정요인과 상호작용효과에 관한 연구. 노동경제논집, 23, 133-154.
백승규, 이영면 (2010). 직무만족과 조직몰입의 관계에서 생활만족이 미치는 조절효과. 인적자원관리연구, 17(4), 349-371.
이규만 (2005). 직장-가정 갈등이 구성원의 태도에 미치는 영향. 대한경영학회지, 18(3), 1369-1389.
이선희, 김문석, 박수경 (2008). 가족친화적 경영이 조직몰입과 이직의도에 미치는 영향에 대한 직장-가정 갈등의 매개효과 가설 검증. 한국심리학회지: 산업 및 조직, 21(3), 383-410.
이요행, 방묘진, 오세진 (2005). 가족친화적 조직문화가 조직몰입, 직장만족, 이직의도, 그리고 가정만족에 미치는 영향: 직장-가정 갈등의 매개효과를 중심으로. 한국심리학회지: 산업 및 조직, 18(3), 639-657.
이은희 (2000). 일과 가족갈등의 통합모형: 선행변인, 결과변인과의 관계. 한국심리학회지: 일반, 19(2), 1-42.
이현정, 정하윤 (2008). 호텔기업의 복리후생제도와 조직유효성에 관한 연구. 한국한국생활과학회지, 17(1), 89-122.
전지현 (2004). 취업모의 직장-가정 갈등이 조직성과에 미치는 영향: 기업의 가족지원제도의 조절효과를 중심으로. 연세대학교 석사학위 논문.
정진철, 김성만 (2008). 가정친화 분위기가 일, 가정 갈등 및 조직몰입에 미치는 영향. 산업경제연구, 21(6), 2931-2950.
최민호 (2010). 보상제도가 조직몰입에 미치는 영향에 대한 연구: 협력적 노사관계와 고용안정성의 조절효과를 중심으로. 단국대학교 석사학위논문.
최수찬 (2009). 선택적복지제도의 합리적 도입, 운영모델 연구. 서울: 근로복지공단.
최수찬 (2011). 선택적복지 도입의 장애요인 분석을 통한 효과적 도입 방안 연구. 서울: 근로복지공단.
최수찬, 우종민, 윤영미, 김상아, 박웅섭 (2006). 남녀근로자의 직장-가정 간 갈등과 직무만족도에 관한 연구. 한국가족복지학, 17, 143-171.
최수찬, 박해웅 (2007). 기업근로자의 사회정서적 문제와 조직몰입 및 조직성과 간의 관계에 관한 연구. 한국사회복지행정학, 9(3), 1-31.
한경혜, 김진희 (2003). 일-가족 상호작용에서의 성별차이: 전이개념을 중심으로. 한국사회학, 37(3), 57-81.
한국노동연구원 (1990). 기업복지 실태와 과제. 서울: 한국노동연구원.
Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58, 414-435.
Bacharach, S. B., Peter B., & Sharon C. (1991). Work-home conflict among nurses and engineers: mediating the impact of role stress on burnout and satisfaction at work. Journal of Organizational Behavior, 12(1), 39-54.
Boles, J. S., & Barry, J. B. (1996). On the front-lines: stress, conflict, and the customer service provider. Journal of Business Research, 37(September), 41-50.
Casper, W. J., & Harris, C. M. (2008). Work-life benefits and organizational attachment: self-interest utility and signaling theory models. Journal of Vocational Behavior, 72, 95-109.
Dulebohn, J. H., Molly, J. C., Pichler, S. M., & Murray, B. (2009). Employee benefits: literature review and emerging issues. Human Resources Management Review, 19, 86-103.
Farrell, D., & Rusbult, C. E. (1981). Exchange variables as predictors of job satisfaction, job commitment, and turnover: The impact of rewards, costs, alternatives, and investment. Organizational Behavior and Human Performance, 27, 78-95.
Glaser, D. N. (1996). The effects of quality of life factors on turnover and performance in the private sector: A literature review. Navy Personnel Research and Development Center.
Good, L. K., Sisler, G, F., & Gentry, J. W. (1988). Antecedents of turnover intentions among retail management personnel. Journal of Retailing, 64(Fall), 295-314.
Greenhaus, J. H., & Beutell, N. J. (1985). Source of conflict between work and family roles. Academy of Management Review, 10(10), 76-88.
Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies? A theory of work-family enrichment. Academy of Management Review, 31, 72-92.
Grzywacz, J. G. & N. F. Marks. (2000). Reconeptualizing the work-family interface: An ecological perspective on the correlates of positive and negative spillover between work and family. Journal of Marriage and the Family 52, 1079-1098.
James, S. B., John, A. W., Julie, J. (2003). Interrelationships of role conflict, role ambiguity, and work-family conflict with different facets of job satisfaction and the moderating effects of gender. Journal of Personal Selling and Sales Management, 23(2), 99-113.
Kossek, E. E., & Ozeki, C. (1998). Work-family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior-human resources research. Journal of Applied Psychology, 83(2), 139-149.
Lambert, S. (2000). Added benefits: the link between work-life benefits and organizational citizenship behavior. Academy Management Journal, 43(5), 801-815.
Loscocco, K. A., & Roschelle, A. R. (1991). Influences on the quality of work and nonwork life: Two decades in review. Journal of Vocational Behavior, 39, 182-225.
Megnahan, E. G., & Parcel, T. I. (1990). Parental employment and family life: Research in the 1980s. Journal of Marriage and Family, 52, 1079-1098.
Mowday, R. T., Steer, R. M. & Porter, L. W. (1979). The measurement of organizational commitment. Journal or Vocational Behavior, 14, 224-247.
Muse, L., Harris, S., Files, W. F., & Feild, H. S. (2008). Work-life benefits and positive organizational behavior: Is there a connection?. Journal of Organizational Behavior, 29, 171-192.
Muse, L. A., & Wadsworth, L. L. (2012). An examination of traditional versus non- traditional benefits. Journal of Managerial Psychology, 27(2), 112-131.
Namasivayam, K., Miao, L., & Zhao, X. (2007). An investigation of the relationship between compensation practices and firm performance in the US hotel industry. International Journal of hospitality and management, 26(3), 574-587.
Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 81, 400-410.
Netemeyer, R. G., Maxham Ⅲ, J. G., & Pullig, C. (2005). Conflict in the work-family interface: links to the job stress, customer service employee performance, and customer purchase internet. Journal of Marketing, 69(2), 130-143.
Powell, G. N., & Eddleston, K. A. (2013). Linking family-to-business enrichment and support to entrepreneurial success: Do female and male entrepreneurs experience different outcomes?. Journal of business venturing, 28(2), 1-20.
Qu, H., & Zhao, X. (2012). Employee's work-family conflict moderating life and job satisfaction. Journal of business research, 65, 22-28.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.
Skinner, N.., & Chapman, J. (2013). Work-life balance and family friendly policies. Evidence Base, 4, 1-25.
Tsai, K., & Wang, J. (2005). Benefits offer no advantage on firm productivity?: An empirical examination. Personnel Review, 34(4), 393-405.
Vanaki, Z., and Vagharseyyedin, S. A. (2009). Organizational commitment, work environment conditions, and life satisfaction among iranian nurses. Nursing and Health Sciences, 11, 404-409.
Wayne, J. H., Randel, A. E., & Stevens, J. (2006). The role of identity and work-family support in work-family enrichment and its work-related consequences. Journal of vocational behavior, 69, 445-461.
2011년도 중소기업현황 (http://kobiz.or.kr/bbs/)
고용노동부 (2013). 기업체노동비용조사보고서, 서울: 고용노동부.
고재원, 남기덕 (2009). 시간-기반적 직장-가정 갈등경험에 미치는 성역할 고정관념의 영향. 한국심리학회지: 산업 및 조직, 22(3), 373-397.
김경희, 정은주 (2006). 사회복지관 일선사회복지사의 직무만족 결정변인에 관한 연구 - 서울지역 사회복지관 중심으로. 사회연구, 12(2), 107-131.
김성경 (2011). 기혼취업 여성의 특성이 일-가족의 긍정적 전이 및 부정적 전이에 미치는 영향에 관한 연구. 한국가족사회복지학, 33, 69-94.
김종관, 이윤경, 송지용 (2008). 맞춤형 복지제도가 복리후생만족도와 조직효과성에 미치는 영향-부산광역시 공무원을 중심으로. 경영사학, 23(3), 283-316.
김효선, 김옥선 (2010). 다중역할의 상호향상 효과: 일-가정 영역 간 자원의 긍정적 전이에 관한 분석. 경영학연구, 39(2), 375- 407.
방하남 (2000). 직무만족도와 생활만족도의 결정요인과 상호작용효과에 관한 연구. 노동경제논집, 23, 133-154.
백승규, 이영면 (2010). 직무만족과 조직몰입의 관계에서 생활만족이 미치는 조절효과. 인적자원관리연구, 17(4), 349-371.
이규만 (2005). 직장-가정 갈등이 구성원의 태도에 미치는 영향. 대한경영학회지, 18(3), 1369-1389.
이선희, 김문석, 박수경 (2008). 가족친화적 경영이 조직몰입과 이직의도에 미치는 영향에 대한 직장-가정 갈등의 매개효과 가설 검증. 한국심리학회지: 산업 및 조직, 21(3), 383-410.
이요행, 방묘진, 오세진 (2005). 가족친화적 조직문화가 조직몰입, 직장만족, 이직의도, 그리고 가정만족에 미치는 영향: 직장-가정 갈등의 매개효과를 중심으로. 한국심리학회지: 산업 및 조직, 18(3), 639-657.
이은희 (2000). 일과 가족갈등의 통합모형: 선행변인, 결과변인과의 관계. 한국심리학회지: 일반, 19(2), 1-42.
이현정, 정하윤 (2008). 호텔기업의 복리후생제도와 조직유효성에 관한 연구. 한국한국생활과학회지, 17(1), 89-122.
전지현 (2004). 취업모의 직장-가정 갈등이 조직성과에 미치는 영향: 기업의 가족지원제도의 조절효과를 중심으로. 연세대학교 석사학위 논문.
정진철, 김성만 (2008). 가정친화 분위기가 일, 가정 갈등 및 조직몰입에 미치는 영향. 산업경제연구, 21(6), 2931-2950.
최민호 (2010). 보상제도가 조직몰입에 미치는 영향에 대한 연구: 협력적 노사관계와 고용안정성의 조절효과를 중심으로. 단국대학교 석사학위논문.
최수찬 (2009). 선택적복지제도의 합리적 도입, 운영모델 연구. 서울: 근로복지공단.
최수찬 (2011). 선택적복지 도입의 장애요인 분석을 통한 효과적 도입 방안 연구. 서울: 근로복지공단.
최수찬, 우종민, 윤영미, 김상아, 박웅섭 (2006). 남녀근로자의 직장-가정 간 갈등과 직무만족도에 관한 연구. 한국가족복지학, 17, 143-171.
최수찬, 박해웅 (2007). 기업근로자의 사회정서적 문제와 조직몰입 및 조직성과 간의 관계에 관한 연구. 한국사회복지행정학, 9(3), 1-31.
한경혜, 김진희 (2003). 일-가족 상호작용에서의 성별차이: 전이개념을 중심으로. 한국사회학, 37(3), 57-81.
한국노동연구원 (1990). 기업복지 실태와 과제. 서울: 한국노동연구원.
Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58, 414-435.
Bacharach, S. B., Peter B., & Sharon C. (1991). Work-home conflict among nurses and engineers: mediating the impact of role stress on burnout and satisfaction at work. Journal of Organizational Behavior, 12(1), 39-54.
Boles, J. S., & Barry, J. B. (1996). On the front-lines: stress, conflict, and the customer service provider. Journal of Business Research, 37(September), 41-50.
Casper, W. J., & Harris, C. M. (2008). Work-life benefits and organizational attachment: self-interest utility and signaling theory models. Journal of Vocational Behavior, 72, 95-109.
Dulebohn, J. H., Molly, J. C., Pichler, S. M., & Murray, B. (2009). Employee benefits: literature review and emerging issues. Human Resources Management Review, 19, 86-103.
Farrell, D., & Rusbult, C. E. (1981). Exchange variables as predictors of job satisfaction, job commitment, and turnover: The impact of rewards, costs, alternatives, and investment. Organizational Behavior and Human Performance, 27, 78-95.
Glaser, D. N. (1996). The effects of quality of life factors on turnover and performance in the private sector: A literature review. Navy Personnel Research and Development Center.
Good, L. K., Sisler, G, F., & Gentry, J. W. (1988). Antecedents of turnover intentions among retail management personnel. Journal of Retailing, 64(Fall), 295-314.
Greenhaus, J. H., & Beutell, N. J. (1985). Source of conflict between work and family roles. Academy of Management Review, 10(10), 76-88.
Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies? A theory of work-family enrichment. Academy of Management Review, 31, 72-92.
Grzywacz, J. G. & N. F. Marks. (2000). Reconeptualizing the work-family interface: An ecological perspective on the correlates of positive and negative spillover between work and family. Journal of Marriage and the Family 52, 1079-1098.
James, S. B., John, A. W., Julie, J. (2003). Interrelationships of role conflict, role ambiguity, and work-family conflict with different facets of job satisfaction and the moderating effects of gender. Journal of Personal Selling and Sales Management, 23(2), 99-113.
Kossek, E. E., & Ozeki, C. (1998). Work-family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior-human resources research. Journal of Applied Psychology, 83(2), 139-149.
Lambert, S. (2000). Added benefits: the link between work-life benefits and organizational citizenship behavior. Academy Management Journal, 43(5), 801-815.
Loscocco, K. A., & Roschelle, A. R. (1991). Influences on the quality of work and nonwork life: Two decades in review. Journal of Vocational Behavior, 39, 182-225.
Megnahan, E. G., & Parcel, T. I. (1990). Parental employment and family life: Research in the 1980s. Journal of Marriage and Family, 52, 1079-1098.
Mowday, R. T., Steer, R. M. & Porter, L. W. (1979). The measurement of organizational commitment. Journal or Vocational Behavior, 14, 224-247.
Muse, L., Harris, S., Files, W. F., & Feild, H. S. (2008). Work-life benefits and positive organizational behavior: Is there a connection?. Journal of Organizational Behavior, 29, 171-192.
Muse, L. A., & Wadsworth, L. L. (2012). An examination of traditional versus non- traditional benefits. Journal of Managerial Psychology, 27(2), 112-131.
Namasivayam, K., Miao, L., & Zhao, X. (2007). An investigation of the relationship between compensation practices and firm performance in the US hotel industry. International Journal of hospitality and management, 26(3), 574-587.
Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 81, 400-410.
Netemeyer, R. G., Maxham Ⅲ, J. G., & Pullig, C. (2005). Conflict in the work-family interface: links to the job stress, customer service employee performance, and customer purchase internet. Journal of Marketing, 69(2), 130-143.
Powell, G. N., & Eddleston, K. A. (2013). Linking family-to-business enrichment and support to entrepreneurial success: Do female and male entrepreneurs experience different outcomes?. Journal of business venturing, 28(2), 1-20.
Qu, H., & Zhao, X. (2012). Employee's work-family conflict moderating life and job satisfaction. Journal of business research, 65, 22-28.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.
Skinner, N.., & Chapman, J. (2013). Work-life balance and family friendly policies. Evidence Base, 4, 1-25.
Tsai, K., & Wang, J. (2005). Benefits offer no advantage on firm productivity?: An empirical examination. Personnel Review, 34(4), 393-405.
Vanaki, Z., and Vagharseyyedin, S. A. (2009). Organizational commitment, work environment conditions, and life satisfaction among iranian nurses. Nursing and Health Sciences, 11, 404-409.
Wayne, J. H., Randel, A. E., & Stevens, J. (2006). The role of identity and work-family support in work-family enrichment and its work-related consequences. Journal of vocational behavior, 69, 445-461.