The effect of peer's impression management on employee's organizational behavior The mediating effect of impression management motive and moderating effect of internal locus of control
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Feb 28, 2015
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Abstract
The purpose of this study was to investigate the relationship among peer's impression management, employee's impression management motive, and employee's organizational behavior(task performance and voice behavior). Also, this study examined the mediating role of employee's impression management motive in the relationship between peer's impression management and employee's organizational behavior and the moderating role of internal locus of control in the relationship between peer's impression management and impression management motive. Data were gathered from 251 employees from a number of companies by survey research method. The result of this study showed that peer's impression management influences on employee's impression management motive, and employee's impression management motive influences on both task performance and voice behavior. Employee's impression management motive fully mediated the relationship between peer's impression management and employee's organizational behavior(task performance and voice behavior), and internal locus of control moderated the relationship between peer's impression management and employee's impression management motive. That is, the positive relationship between peer's impression management and employee's impression management motive was stronger when employee's level of internal locus of control was high. Based on the results, the implications of this study and the directions for future research tasks were discussed with limitations.
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Park, S., & Yoo, T. (2015). The effect of peer’s impression management on employee’s organizational behavior: The mediating effect of impression management motive and moderating effect of internal locus of control. Korean Journal of Industrial and Organizational Psychology, 28(1), 75–97. https://doi.org/10.24230/kjiop.v28i1.75-97
Section
Empirical Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
Funding data
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National Research Foundation of Korea
Grant numbers NRF-2012S1A3A2033331
References
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김인수 (2002). 웹기반 자율학습형 수업에서 통제소재, 메타인지 및 학업성취도의 관계. 이화여자대학교 일반대학원 석사학위논문.
김정진 (2012). 종업원의 발언행동과 발언풍조에 관한 연구. 조직과 인사관리연구, 36, 1-22.
삼성경제연구소 (2009). 보이지 않는 힘: 동료효과. SERI 경영 노트(게시일 2009. 12. 24). Retrieved from http://www.seri.org/db/dbReptV.html?g_menu=02&s_menu=0212&pubkey=db20091224001
신동기 (2012). 인상관리의 영향요인 및 인상관리가 상사의 부하 평가에 미치는 영향에 관한 연구. 단국대학교 일반대학원 박사학위논문.
유영삼 (2013). 한국형 조직시민행동의 구성개념 탐색적 연구. 호서대학교 일반대학원 석사학위논문.
이경근 (2005). 부하의 과업수행, 맥락수행과 상사의 주관적 평가간의 관계와 인상관리행동의 조절효과. 인사․조직연구, 13, 139-171.
이코노미플러스, 잡코리아 (2010). 나에게 동료란. 이코노미 조선(게시일 2010. 06. 04). Retrieved from http://www.economychosun.com/special/special_view.php?boardName=C10&t_num=4632
이환혁 (2013). 사회적 맥락에 의해 전염된 조직시민행동이 직무소진에 미치는 영향. 고려대학교 일반대학원 석사학위논문.
정현선, 박동건 (2013). 종업원 침묵의 전염: 방어적 및 체념적 침묵을 중심으로. 한국심리학회지: 산업 및 조직, 26, 73-101.
조준규 (2013). 역할과부하가 발언행동과 조직시민행동에 미치는 영향: 조직배태성의 매개효과와 주도적 성격의 조절효과. 광운대학교 일반대학원 석사학위논문.
Allen, T. D., & Rush, M. C. (1998). The effects of organizational citizenship behavior on performance judgments: A field study and a laboratory experiment. Journal of Applied Psychology, 83, 247-260.
Ashford, S. J., & Northcraft, G. B. (1992). Conveying more (or less) than we realize: The role of impression- management in feedback- seeking. Organizational Behavior and Human Decision Processes, 53, 310-334.
Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice Hall.
Bolino, M. C., & Turnley, W. H. (2003). More than one way to make an impression: Exploring profiles of impression management. Journal of Management, 29, 141-160.
Chen, Y. Y., & Fang, W. (2008). The moderating effect of impression management on the organizational politics-performance relationship. Journal of Business Ethics, 79, 263-277.
Cheung, G. W., & Lau, R. S. (2008). Testing mediation and suppression effects of latent variables: Bootstrapping with structural equation models. Organizational Research Methods, 11, 296-325.
Detert, J. R., & Treviño, L. K. (2010). Speaking up to higher-ups: How supervisors and skip-level leaders influence employee voice. Organization Science, 21, 249-270.
Falk, A., & Ichino, A. (2006). Clean evidence on peer effects. Journal of Labor Economics, 24, 39-57.
Farh, J. L., Zhong, C. B., & Organ, D. W. (2004). Organizational citizenship behavior in the People's Republic of China. Organization Science, 15, 241-253.
Garcia, S. M., Tor, A., & Gonzalez, R. (2006). Ranks and rivals: A theory of competition. Personality and Social Psychology Bulletin, 32, 970-982.
Gordon, R. A. (1996). Impact of ingratiation on judgments and evaluations: A meta-analytic investigation. Journal of Personality and Social Psychology, 71, 54-70.
Hamilton, B. H., Nickerson, J. A., & Owan, H. (2003). Team incentives and worker heterogeneity: An empirical analysis of the impact of teams on productivity and participation. Journal of Political Economy, 111, 465-497.
Kacmar, K. M., & Carlson, D. S. (1999). Effectiveness of impression management tactics across human resource situations. Journal of Applied Social Psychology, 29, 1293-1315.
Leary, M. R., & Kowalski, R. M. (1990). Impression management: A literature review and two-component model. Psychological Bulletin, 107, 34-47.
Levenson, H. (1981). Differentiating among internality, powerful others, and chance. Research with The Locus of Control Construct, 1, 15-63.
Mas, A., & Moretti, E. (2006). Peers at work (No. w12508). National Bureau of Economic Research.
Maynes, T. D., & Podsakoff, P. M. (2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. Journal of Applied Psychology, 99, 87-112.
McFarland, L. A., Ryan, A. M., & Kriska, S. D. (2003). Impression management use and effectiveness across assessment methods. Journal of Management, 29, 641-661.
Perlow, L., & Williams, S. (2003). Is silence killing your company?. Ieee Engineering Management Review, 31, 18-23.
Polansky, N., Lippitt, R., & Redl, F. (1950). An investigation of behavioral contagion in groups. Human Relations, 3, 319-348.
Rao, A., Schmidt, S. M., & Murray, L. H. (1995). Upward impression management: Goals, influence strategies, and consequences. Human Relations, 48, 147-167.
Reeve, J., Olson, B. C., & Cole, S. G. (1987). Intrinsic motivation in competition: The intervening role of four individual differences following objective competence information. Journal of Research in Personality, 21, 148-170.
Rioux, S. M., & Penner, L. A. (2001). The causes of organizational citizenship behavior: a motivational analysis. Journal of Applied Psychology, 86, 1306-1314.
Rosenfeld, P., Giacalone, R. A., & Riordan, C. A. (2002). Impression management: Building and enhancing reputations at work. London: Thomson Business Press.
Rotter, J. B. (1966). Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs: General and Applied, 80, 1-28.
Rudman, L. A. (1998). Self-promotion as a risk factor for women: the costs and benefits of counterstereotypical impression management. Journal of Personality and Social Psychology, 74, 629-645.
Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23, 224-253.
Stevens, C. K., & Kristof, A. L. (1995). Making the right impression: A field study of applicant impression management during job interviews. Journal of Applied Psychology, 80, 587-606.
Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41, 108-119.
Van Scotter, J., Motowidlo, S. J., & Cross, T. C. (2000). Effects of task performance and contextual performance on systemic rewards. Journal of Applied Psychology, 85, 526-535.
Wayne, S. J., & Ferris, G. R. (1990). Influence tactics, affect, and exchange quality in supervisor-subordinate interactions: A laboratory experiment and field study. Journal of Applied Psychology, 75, 487-499.
Wayne, S. J., & Green, S. A. (1993). The effects of leader-member exchange on employee citizenship and impression management behavior. Human Relations, 46, 1431-1440.
Wayne, S. J., & Liden, R. C. (1995). Effects of impression management on performance ratings: A longitudinal study. Academy of Management Journal, 38, 232-260.
Wheeler, L. (1966). Toward a theory of behavioral contagion. Psychological Review, 73, 179-192.
Whiting, S. W., Podsakoff, P. M., & Pierce, J. R. (2008). Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings. Journal of Applied Psychology, 93, 125-139.
Yun, S., Takeuchi, R., & Liu, W. (2007). Employee self-enhancement motives and job performance behaviors: Investigating the moderating effects of employee role ambiguity and managerial perceptions of employee commitment. Journal of Applied Psychology, 92, 745-756.
김인수 (2002). 웹기반 자율학습형 수업에서 통제소재, 메타인지 및 학업성취도의 관계. 이화여자대학교 일반대학원 석사학위논문.
김정진 (2012). 종업원의 발언행동과 발언풍조에 관한 연구. 조직과 인사관리연구, 36, 1-22.
삼성경제연구소 (2009). 보이지 않는 힘: 동료효과. SERI 경영 노트(게시일 2009. 12. 24). Retrieved from http://www.seri.org/db/dbReptV.html?g_menu=02&s_menu=0212&pubkey=db20091224001
신동기 (2012). 인상관리의 영향요인 및 인상관리가 상사의 부하 평가에 미치는 영향에 관한 연구. 단국대학교 일반대학원 박사학위논문.
유영삼 (2013). 한국형 조직시민행동의 구성개념 탐색적 연구. 호서대학교 일반대학원 석사학위논문.
이경근 (2005). 부하의 과업수행, 맥락수행과 상사의 주관적 평가간의 관계와 인상관리행동의 조절효과. 인사․조직연구, 13, 139-171.
이코노미플러스, 잡코리아 (2010). 나에게 동료란. 이코노미 조선(게시일 2010. 06. 04). Retrieved from http://www.economychosun.com/special/special_view.php?boardName=C10&t_num=4632
이환혁 (2013). 사회적 맥락에 의해 전염된 조직시민행동이 직무소진에 미치는 영향. 고려대학교 일반대학원 석사학위논문.
정현선, 박동건 (2013). 종업원 침묵의 전염: 방어적 및 체념적 침묵을 중심으로. 한국심리학회지: 산업 및 조직, 26, 73-101.
조준규 (2013). 역할과부하가 발언행동과 조직시민행동에 미치는 영향: 조직배태성의 매개효과와 주도적 성격의 조절효과. 광운대학교 일반대학원 석사학위논문.
Allen, T. D., & Rush, M. C. (1998). The effects of organizational citizenship behavior on performance judgments: A field study and a laboratory experiment. Journal of Applied Psychology, 83, 247-260.
Ashford, S. J., & Northcraft, G. B. (1992). Conveying more (or less) than we realize: The role of impression- management in feedback- seeking. Organizational Behavior and Human Decision Processes, 53, 310-334.
Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice Hall.
Bolino, M. C., & Turnley, W. H. (2003). More than one way to make an impression: Exploring profiles of impression management. Journal of Management, 29, 141-160.
Chen, Y. Y., & Fang, W. (2008). The moderating effect of impression management on the organizational politics-performance relationship. Journal of Business Ethics, 79, 263-277.
Cheung, G. W., & Lau, R. S. (2008). Testing mediation and suppression effects of latent variables: Bootstrapping with structural equation models. Organizational Research Methods, 11, 296-325.
Detert, J. R., & Treviño, L. K. (2010). Speaking up to higher-ups: How supervisors and skip-level leaders influence employee voice. Organization Science, 21, 249-270.
Falk, A., & Ichino, A. (2006). Clean evidence on peer effects. Journal of Labor Economics, 24, 39-57.
Farh, J. L., Zhong, C. B., & Organ, D. W. (2004). Organizational citizenship behavior in the People's Republic of China. Organization Science, 15, 241-253.
Garcia, S. M., Tor, A., & Gonzalez, R. (2006). Ranks and rivals: A theory of competition. Personality and Social Psychology Bulletin, 32, 970-982.
Gordon, R. A. (1996). Impact of ingratiation on judgments and evaluations: A meta-analytic investigation. Journal of Personality and Social Psychology, 71, 54-70.
Hamilton, B. H., Nickerson, J. A., & Owan, H. (2003). Team incentives and worker heterogeneity: An empirical analysis of the impact of teams on productivity and participation. Journal of Political Economy, 111, 465-497.
Kacmar, K. M., & Carlson, D. S. (1999). Effectiveness of impression management tactics across human resource situations. Journal of Applied Social Psychology, 29, 1293-1315.
Leary, M. R., & Kowalski, R. M. (1990). Impression management: A literature review and two-component model. Psychological Bulletin, 107, 34-47.
Levenson, H. (1981). Differentiating among internality, powerful others, and chance. Research with The Locus of Control Construct, 1, 15-63.
Mas, A., & Moretti, E. (2006). Peers at work (No. w12508). National Bureau of Economic Research.
Maynes, T. D., & Podsakoff, P. M. (2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. Journal of Applied Psychology, 99, 87-112.
McFarland, L. A., Ryan, A. M., & Kriska, S. D. (2003). Impression management use and effectiveness across assessment methods. Journal of Management, 29, 641-661.
Perlow, L., & Williams, S. (2003). Is silence killing your company?. Ieee Engineering Management Review, 31, 18-23.
Polansky, N., Lippitt, R., & Redl, F. (1950). An investigation of behavioral contagion in groups. Human Relations, 3, 319-348.
Rao, A., Schmidt, S. M., & Murray, L. H. (1995). Upward impression management: Goals, influence strategies, and consequences. Human Relations, 48, 147-167.
Reeve, J., Olson, B. C., & Cole, S. G. (1987). Intrinsic motivation in competition: The intervening role of four individual differences following objective competence information. Journal of Research in Personality, 21, 148-170.
Rioux, S. M., & Penner, L. A. (2001). The causes of organizational citizenship behavior: a motivational analysis. Journal of Applied Psychology, 86, 1306-1314.
Rosenfeld, P., Giacalone, R. A., & Riordan, C. A. (2002). Impression management: Building and enhancing reputations at work. London: Thomson Business Press.
Rotter, J. B. (1966). Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs: General and Applied, 80, 1-28.
Rudman, L. A. (1998). Self-promotion as a risk factor for women: the costs and benefits of counterstereotypical impression management. Journal of Personality and Social Psychology, 74, 629-645.
Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23, 224-253.
Stevens, C. K., & Kristof, A. L. (1995). Making the right impression: A field study of applicant impression management during job interviews. Journal of Applied Psychology, 80, 587-606.
Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41, 108-119.
Van Scotter, J., Motowidlo, S. J., & Cross, T. C. (2000). Effects of task performance and contextual performance on systemic rewards. Journal of Applied Psychology, 85, 526-535.
Wayne, S. J., & Ferris, G. R. (1990). Influence tactics, affect, and exchange quality in supervisor-subordinate interactions: A laboratory experiment and field study. Journal of Applied Psychology, 75, 487-499.
Wayne, S. J., & Green, S. A. (1993). The effects of leader-member exchange on employee citizenship and impression management behavior. Human Relations, 46, 1431-1440.
Wayne, S. J., & Liden, R. C. (1995). Effects of impression management on performance ratings: A longitudinal study. Academy of Management Journal, 38, 232-260.
Wheeler, L. (1966). Toward a theory of behavioral contagion. Psychological Review, 73, 179-192.
Whiting, S. W., Podsakoff, P. M., & Pierce, J. R. (2008). Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings. Journal of Applied Psychology, 93, 125-139.
Yun, S., Takeuchi, R., & Liu, W. (2007). Employee self-enhancement motives and job performance behaviors: Investigating the moderating effects of employee role ambiguity and managerial perceptions of employee commitment. Journal of Applied Psychology, 92, 745-756.