YEUM, S.; KIM, M. Latent profile analysis ofemotional labor strategies in subordinate roles: Group differences in antecedents and job effectiveness. Korean Journal of Industrial and Organizational Psychology, [S. l.], v. 30, n. 3, p. 465–489, 2017. DOI: 10.24230/kjiop.v30i3.465-489. Disponível em: https://journal.ksiop.or.kr/index.php/KJIOP/article/view/79. Acesso em: 5 aug. 2021.