PARK , G.; KIM, M.; HAN, Y. Exploration of predictive variables of emotional labor in subordinate roles and verification of the relations model between emotional labor and burnout. Korean Journal of Industrial and Organizational Psychology, [S. l.], v. 27, n. 1, p. 267–290, 2014. DOI: 10.24230/kjiop.v27i1.267-290. Disponível em: https://journal.ksiop.or.kr/index.php/KJIOP/article/view/213. Acesso em: 13 jun. 2021.