LEE, D.; YANG, S. The effects of emotional labor(surface acting, deep acting) and job burnout on job satisfaction among securities branch clerks: Moderated mediating effect of emotional intelligence. Korean Journal of Industrial and Organizational Psychology, [S. l.], v. 32, n. 3, p. 265–295, 2019. DOI: 10.24230/kjiop.v32i3.265-295. Disponível em: https://journal.ksiop.or.kr/index.php/KJIOP/article/view/135. Acesso em: 1 mar. 2021.